Delay problems of AY69 / AY99 HEL-HKG
Apr 24, 2014, 8:49 am
#1
Original Poster
Join Date: Apr 2009
Location: UK
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Posts: 1,275
Delay problems of AY69 / AY99 HEL-HKG
Does anyone know what is causing the delays to AY69? Both LQB (yesterday) and LQC (today) have had 4 hr departure delays. At first I thought it may have been a tech issue with LQB, but LQA is now showing the same delay.
LQB on AY70 today is currently showing a 22 minute delay to take off.
LQB on AY70 today is currently showing a 22 minute delay to take off.
Apr 24, 2014, 9:06 am
#2
Join Date: Jul 2012
Location: Helsinki
Programs: A3 Gold, BA Silver
Posts: 1,014
According to KVS, it was tech issue.
[KVS Availability Tool 7.3.4/Diamond - Operational Info: AY 69/23 Apr 2014]
[KVS Availability Tool 7.3.4/Diamond - Operational Info: AY 69/23 Apr 2014]
Code:
Planned Flight Info Segment Departure Arrival Duration ------- --------- --------- -------- HEL-HKG 23:40/Wed 14:30/Thu 09:50 Segment Flight Note ------- -------------------------------- HEL-HKG MEMBER OF ONEWORLD HEL-HKG DEPARTS TERMINAL 2 HEL-HKG ARRIVES TERMINAL 1 HEL-HKG 1/ MOVIE HEL-HKG 2/ TELEPHONE HEL-HKG 4/ AUDIO PROGRAMMING HEL-HKG 7/ DUTY FREE SALES HEL-HKG 9/ NON-SMOKING HEL-HKG 10/ SHORT FEATURE VIDEO HEL-HKG 12/ IN-SEAT POWER SOURCE HEL-HKG 15/ IN-SEAT VIDEO PLAYER/LIBRARY HEL-HKG ET/ ELECTRONIC TKT CANDIDATE Location Time Operational Event -------- ----- --------------------------------------- HEL 03:20 ESTIMATED TIME OF DEPARTURE HEL DELAY AIRCRAFT DEFECTS HEL 03:23 LEFT THE GATE HEL 03:32 TOOK OFF HEL 03:43 PLANE IS LATE (IN HOURS MINUTES) HEL DELAY SPARES AND MAINTENANCE EQUIPEMENT HKG 18:03 ESTIMATED TIME OF ARRIVAL HKG 18:12 AIRCRAFT LANDED HKG 18:16 ARRIVED
Apr 24, 2014, 10:39 am
#3
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY LUMO
Posts: 6,059
Does anyone know what is causing the delays to AY69? Both LQB (yesterday) and LQC (today) have had 4 hr departure delays. At first I thought it may have been a tech issue with LQB, but LQA is now showing the same delay.
LQB on AY70 today is currently showing a 22 minute delay to take off.
LQB on AY70 today is currently showing a 22 minute delay to take off.
And AY70 not showing any delay at HKG, Just taxiing to departure point runway 07R at time 0039 local.
Apr 24, 2014, 9:58 pm
#4
Original Poster
Join Date: Apr 2009
Location: UK
Programs: MUCCI du gingembre cinquant, CAMRA
Posts: 1,275
LQB got me to HEL 3 minutes early and now flightradar is showing that LQC is on a perfectly normal itinerary. So what happened there I have no idea... it could have been bad info on flightradar or too much Tsingtao.
Anyway I will be sending AY note to say how good AY70 just was... crew fantastic, seat very comfy, I slept for 7 hrs straight - what a joy.
G50
Sep 24, 2017, 6:33 pm
#6
Join Date: Jun 2011
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Hopefully that’s been sorted now, but there’s no update yet as to what the issue with the plane was.
Sep 25, 2017, 8:36 am
#11
Moderator, Finnair
Join Date: May 2011
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AY73 got to do a much better sightseeing tour the other day. Went halfway to Japan and then diverted to HEL. How many AY+ points do you earn for HEL-Russia without landing?
Sep 30, 2017, 6:33 am
#13
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Oct 2, 2017, 1:47 am
#14
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Join Date: May 2003
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Not 69 related but 82 was badly delayed last night, departed from here Singapore 9hrs late this morning.
I am on 82 tonight and it is now delayed to 04.10 in the morning. AY just called me and offered to re-route via Doha with Qatar (going to ARN) but obviously in Y so I rather keep the J upgrade via HEL...plus I have a friend on the same flight in coach.
The reason for these 82 delays is crew member sickness, they told.
Amyway, really good proactive service by AY, very much appreciated 👍
I am on 82 tonight and it is now delayed to 04.10 in the morning. AY just called me and offered to re-route via Doha with Qatar (going to ARN) but obviously in Y so I rather keep the J upgrade via HEL...plus I have a friend on the same flight in coach.
The reason for these 82 delays is crew member sickness, they told.
Amyway, really good proactive service by AY, very much appreciated 👍
Last edited by NoWindowSeat; Oct 2, 2017 at 1:55 am
Oct 2, 2017, 1:55 am
#15
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
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If this is "protocol" then they've really upped the ante. Proactively offering re-route on other airlines is a far cry from the old SOP where all handling was left to a tired employee at transfer desk, unwilling to do anything at 11pm when pax arrived HEL on their connections.