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Delay problems of AY69 / AY99 HEL-HKG

Delay problems of AY69 / AY99 HEL-HKG

Old Apr 24, 14, 9:49 am
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Delay problems of AY69 / AY99 HEL-HKG

Does anyone know what is causing the delays to AY69? Both LQB (yesterday) and LQC (today) have had 4 hr departure delays. At first I thought it may have been a tech issue with LQB, but LQA is now showing the same delay.

LQB on AY70 today is currently showing a 22 minute delay to take off.
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Old Apr 24, 14, 10:06 am
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According to KVS, it was tech issue.

[KVS Availability Tool 7.3.4/Diamond - Operational Info: AY 69/23 Apr 2014]
Code:
                 Planned Flight Info
Segment          Departure  Arrival    Duration
-------          ---------  ---------  --------
HEL-HKG          23:40/Wed  14:30/Thu  09:50

Segment          Flight Note
-------          --------------------------------
HEL-HKG          MEMBER OF ONEWORLD
HEL-HKG          DEPARTS TERMINAL 2
HEL-HKG          ARRIVES TERMINAL 1
HEL-HKG          1/ MOVIE
HEL-HKG          2/ TELEPHONE
HEL-HKG          4/ AUDIO PROGRAMMING
HEL-HKG          7/ DUTY FREE SALES
HEL-HKG          9/ NON-SMOKING
HEL-HKG          10/ SHORT FEATURE VIDEO
HEL-HKG          12/ IN-SEAT POWER SOURCE
HEL-HKG          15/ IN-SEAT VIDEO PLAYER/LIBRARY
HEL-HKG          ET/ ELECTRONIC TKT CANDIDATE

Location  Time   Operational Event
--------  -----  ---------------------------------------
HEL       03:20  ESTIMATED TIME OF DEPARTURE
HEL              DELAY AIRCRAFT DEFECTS
HEL       03:23  LEFT THE GATE
HEL       03:32  TOOK OFF
HEL       03:43  PLANE IS LATE (IN HOURS MINUTES)
HEL              DELAY SPARES AND MAINTENANCE EQUIPEMENT
HKG       18:03  ESTIMATED TIME OF ARRIVAL
HKG       18:12  AIRCRAFT LANDED
HKG       18:16  ARRIVED
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Old Apr 24, 14, 11:39 am
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Originally Posted by ginger50 View Post
Does anyone know what is causing the delays to AY69? Both LQB (yesterday) and LQC (today) have had 4 hr departure delays. At first I thought it may have been a tech issue with LQB, but LQA is now showing the same delay.

LQB on AY70 today is currently showing a 22 minute delay to take off.
I dont know about Your sources but where is it said LQC will be delayed 4 hrs? LQA ?

And AY70 not showing any delay at HKG, Just taxiing to departure point runway 07R at time 0039 local.
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Old Apr 24, 14, 10:58 pm
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Originally Posted by OH-LGG View Post
I dont know about Your sources but where is it said LQC will be delayed 4 hrs? LQA ?

And AY70 not showing any delay at HKG, Just taxiing to departure point runway 07R at time 0039 local.
I was in HKG waiting for AY70 and saw that LQB had been delayed inbound to HKG, and at the time, flightradar was showing that LQC was also delayed....

LQB got me to HEL 3 minutes early and now flightradar is showing that LQC is on a perfectly normal itinerary. So what happened there I have no idea... it could have been bad info on flightradar or too much Tsingtao.

Anyway I will be sending AY note to say how good AY70 just was... crew fantastic, seat very comfy, I slept for 7 hrs straight - what a joy.

G50
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Old Sep 24, 17, 5:37 pm
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Tonight is the night of sixty-niner. (OH-LWG) doing sightseeing circles near Kouvola, Finland in 10.000ft and now heading back to HEL.
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Old Sep 24, 17, 7:33 pm
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Originally Posted by OH-LGG View Post
Tonight is the night of sixty-niner. (OH-LWG) doing sightseeing circles near Kouvola, Finland in 10.000ft and now heading back to HEL.
Yeah a mate of mine is on that flight, he said they werenít allowed to disembark when they returned because the terminal was closed.

Hopefully thatís been sorted now, but thereís no update yet as to what the issue with the plane was.
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Old Sep 24, 17, 11:17 pm
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I friend of mine onboard had heard something about a landing gear issue.
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Old Sep 25, 17, 12:48 am
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Sixty-niner got cancelled then.

Any words from HEL how they re-routed ?
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Old Sep 25, 17, 1:41 am
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Soon all these problems will be history. From end Oct no more AY69, only AY99 & AY101

Here's yesterday's sixtyniner
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Old Sep 25, 17, 8:51 am
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Originally Posted by OH-LGG View Post
Sixty-niner got cancelled then.

Any words from HEL how they re-routed ?
SK via ARN in Y instead of Eco Comfort...
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Old Sep 25, 17, 9:36 am
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Originally Posted by OH-LGG View Post
Tonight is the night of sixty-niner. (OH-LWG) doing sightseeing circles near Kouvola, Finland in 10.000ft and now heading back to HEL.
AY73 got to do a much better sightseeing tour the other day. Went halfway to Japan and then diverted to HEL. How many AY+ points do you earn for HEL-Russia without landing?
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Old Sep 28, 17, 11:40 pm
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And last night it was sixty-niner OH-LWH sightseeing to Syktyvkar area, Russia but turned and back to HEL. And finally cancelled.
Total flight time was apprx 3h 10min.
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Old Sep 30, 17, 7:33 am
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Originally Posted by OH-LGG View Post
And last night it was sixty-niner OH-LWH sightseeing to Syktyvkar area, Russia but turned and back to HEL. And finally cancelled.
Total flight time was apprx 3h 10min.
Report on the avherald:

http://avherald.com/h?article=4af0b768&opt=0
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Old Oct 2, 17, 2:47 am
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Not 69 related but 82 was badly delayed last night, departed from here Singapore 9hrs late this morning.

I am on 82 tonight and it is now delayed to 04.10 in the morning. AY just called me and offered to re-route via Doha with Qatar (going to ARN) but obviously in Y so I rather keep the J upgrade via HEL...plus I have a friend on the same flight in coach.

The reason for these 82 delays is crew member sickness, they told.

Amyway, really good proactive service by AY, very much appreciated 👍

Last edited by NoWindowSeat; Oct 2, 17 at 2:55 am
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Old Oct 2, 17, 2:55 am
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Originally Posted by NoWindowSeat View Post
... AY just called me and offered to re-route via Doha with Qatar (going to ARN)
...
If this is "protocol" then they've really upped the ante. Proactively offering re-route on other airlines is a far cry from the old SOP where all handling was left to a tired employee at transfer desk, unwilling to do anything at 11pm when pax arrived HEL on their connections.
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