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EK Chauffeur Drive Discussion Thread

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Old Sep 30, 2014, 1:30 pm
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Last edit by: Saltire74
Changes to the CD Terms and Conditions in early January 2019 confirm the following:

Effective 1 March 2019, new Chauffeur-drive service reservations are not available in conjunction with Skywards Business and First Class Classic Rewards and Economy to Business Class Upgrades.
https://www.emirates.com/uk/english/...nd-conditions/
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EK Chauffeur Drive Discussion Thread

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Old Mar 8, 2022, 3:58 am
  #1771  
 
Join Date: Oct 2010
Programs: EK Gold
Posts: 32
QF First Chauffeur Drive

Hi All,
Normally fly with EK but booked on QF codeshare as EK have raised prices significantly in the last two weeks and QF haven’t. When travelling EK first on a QF first ticket are you able to avail of chauffeur drive?
Many thanks in advance
Jwirl is offline  
Old Mar 27, 2022, 7:19 pm
  #1772  
 
Join Date: Feb 2015
Location: CRK MNL
Programs: CX Gold
Posts: 1,287
I have a flight with the wife to ORD, I have booked for a chauffer pickup. We are actually allowed to book 2 cars, but we want to be travelling together, but I am afraid that our 2 large suitcases won't be able to fit the trunk of the car. Is there an option to choose a van?
boybi is online now  
Old Mar 31, 2022, 4:36 am
  #1773  
 
Join Date: Aug 2016
Programs: Etihad, qatar, jet airways, emirates, air india
Posts: 63
Hi, This might have been answered before, but can’t find it,
Would I be able to have a chauffeur pick up from Abu Dhabi longer then 4.30 allowed on the booking site ?
Ashp is offline  
Old Mar 31, 2022, 5:20 am
  #1774  
Ambassador: Emirates Airlines
 
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,613
Originally Posted by Ashp
Hi, This might have been answered before, but can’t find it,
Would I be able to have a chauffeur pick up from Abu Dhabi longer then 4.30 allowed on the booking site ?
You should be able to arrange that. Probably best by the Chat function, or failing that, by phoning.
DYKWIA is offline  
Old Mar 31, 2022, 6:54 am
  #1775  
 
Join Date: Oct 2005
Location: DUB / DXB
Programs: EK Gold, BA Gold
Posts: 2,471
Originally Posted by Ashp
Hi, This might have been answered before, but can’t find it,
Would I be able to have a chauffeur pick up from Abu Dhabi longer then 4.30 allowed on the booking site ?
Yes, wont be a problem. But i would call to do it so that you are clear in requesting it.
modularmayhem is offline  
Old Mar 31, 2022, 9:29 am
  #1776  
Ambassador, Emirates
 
Join Date: Mar 2006
Location: LGW / AMS / CPT
Programs: SA KL BA EK
Posts: 4,273
Originally Posted by boybi
I have a flight with the wife to ORD, I have booked for a chauffer pickup. We are actually allowed to book 2 cars, but we want to be travelling together, but I am afraid that our 2 large suitcases won't be able to fit the trunk of the car. Is there an option to choose a van?
I am pretty sure it would be possible to choose a different option, but I don't know how to arrange this when picked up from an incoming flight at an outstation (let alone at ORD, where I have never been).
Does anyone here knows which service provider is used at ORD? Probably best arranged by contacting them rather than EK directly. I have in the past asked for a special request at AMS directly to the car company and that was painless.
thijsseh is offline  
Old Mar 31, 2022, 9:32 am
  #1777  
Ambassador, Emirates
 
Join Date: Mar 2006
Location: LGW / AMS / CPT
Programs: SA KL BA EK
Posts: 4,273
Now that I am on this thread: has anyone heard any rumours about CD to be reintroduced in CPT? The state of taxi services, Ubers and public transport there is dire and I really don't like asking family members to collect and drop me off every time I fly.
thijsseh is offline  
Old Mar 31, 2022, 12:17 pm
  #1778  
 
Join Date: May 2020
Location: DXB and JNB
Programs: EK Plat; QR Gold
Posts: 507
Originally Posted by thijsseh
Now that I am on this thread: has anyone heard any rumours about CD to be reintroduced in CPT? The state of taxi services, Ubers and public transport there is dire and I really don't like asking family members to collect and drop me off every time I fly.
I spoke to the JNB one of the station managers and she said nothing in SA for a while.

What’s wrong with Uber in CPT?
IntrepidAfrican2 is offline  
Old Mar 31, 2022, 1:43 pm
  #1779  
Ambassador, Emirates
 
Join Date: Mar 2006
Location: LGW / AMS / CPT
Programs: SA KL BA EK
Posts: 4,273
Originally Posted by IntrepidAfrican2
I spoke to the JNB one of the station managers and she said nothing in SA for a while.

What’s wrong with Uber in CPT?
The cars I see being used as Ubers in CPT these days don’t inspire me with confidence that they’ll get me to the airport safely and in time. I may be too pessimistic. I have nothing against Uber and have used them extensively in the past but the Uber ‘quality control’ appears to have dropped.
thijsseh is offline  
Old Apr 3, 2022, 1:39 am
  #1780  
 
Join Date: Dec 2016
Programs: Mileage Plus 1K \\ ConciergeKey
Posts: 531
Flying CMB-DXB-SFO in a fee weeks in F all the way - I have a 20 hour layover in DXB. Will i get CD service to//from Park Hyatt (where i’m staying for layover that night)?

Or since its not a 24hr+ connection, i am not offered this?
Rumples is offline  
Old Apr 3, 2022, 2:59 am
  #1781  
Ambassador: Emirates Airlines
 
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,613
Originally Posted by Rumples
Flying CMB-DXB-SFO in a fee weeks in F all the way - I have a 20 hour layover in DXB. Will i get CD service to//from Park Hyatt (where i’m staying for layover that night)?

Or since its not a 24hr+ connection, i am not offered this?
It might show up in the MMB that you can reserve the CD for the layover. If not, just go to the CD desk on arrival, and they should be able to sort out a car to the hotel. You'll probably have to get a taxi back though.
DYKWIA is offline  
Old Apr 3, 2022, 3:23 am
  #1782  
 
Join Date: Dec 2016
Programs: Mileage Plus 1K \\ ConciergeKey
Posts: 531
Originally Posted by DYKWIA
It might show up in the MMB that you can reserve the CD for the layover. If not, just go to the CD desk on arrival, and they should be able to sort out a car to the hotel. You'll probably have to get a taxi back though.
thank you! will finalize and see if I can get that done. Plans just changed and may be headed nrt-dxb-sfo instead of cmb-dxb-sfo
Rumples is offline  
Old Apr 3, 2022, 9:49 am
  #1783  
 
Join Date: Apr 2022
Posts: 1
JFK Chauffer collection

I flew to JFK today business from DXB on EK 203 - the Emirates chauffeur service is being provided by “Blacklane” and you’re required to download their app.

The booking gives you one hour from the time the plane lands to get into the limo. Here’s the problem: immigration took ninety minutes to get through.

When I finally reached arrivals, the Emirates rep said my car had been cancelled and I’d have to wait at least an hour for another one.

This feels like a less than premium experience (understatement after a fourteen hour flight) and surely they know by now it’s rare to get through T4 immigration in less than 55 minutes. Etihad next time for me - at least you can get pre-clearance at AUH.
MrNowig is offline  
Old Apr 4, 2022, 3:44 am
  #1784  
 
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,831
Originally Posted by MrNowig
I flew to JFK today business from DXB on EK 203 - the Emirates chauffeur service is being provided by “Blacklane” and you’re required to download their app.

The booking gives you one hour from the time the plane lands to get into the limo. Here’s the problem: immigration took ninety minutes to get through.

When I finally reached arrivals, the Emirates rep said my car had been cancelled and I’d have to wait at least an hour for another one.

This feels like a less than premium experience (understatement after a fourteen hour flight) and surely they know by now it’s rare to get through T4 immigration in less than 55 minutes. Etihad next time for me - at least you can get pre-clearance at AUH.
that is shocking
m3red is offline  
Old Apr 4, 2022, 4:01 am
  #1785  
Ambassador, Emirates
 
Join Date: Mar 2006
Location: LGW / AMS / CPT
Programs: SA KL BA EK
Posts: 4,273
Originally Posted by MrNowig
I flew to JFK today business from DXB on EK 203 - the Emirates chauffeur service is being provided by “Blacklane” and you’re required to download their app.

The booking gives you one hour from the time the plane lands to get into the limo. Here’s the problem: immigration took ninety minutes to get through.

When I finally reached arrivals, the Emirates rep said my car had been cancelled and I’d have to wait at least an hour for another one.

This feels like a less than premium experience (understatement after a fourteen hour flight) and surely they know by now it’s rare to get through T4 immigration in less than 55 minutes. Etihad next time for me - at least you can get pre-clearance at AUH.
Surely they know from the manifest that you are on the flight. They should just wait, you can’t have been the only one with that issue with immigration.
Complete rubbish service!
thijsseh is offline  


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