worst experience - high expectations
Mar 1, 2010 | 9:51 pm
#1
Original Poster
Join Date: Mar 2010
Posts: 1
worst experience - high expectations
I travelled from London to Dubai ok EK-512. This was my first experience on Emirates and truly disappointing. Starting from the rude and unpleasant checkin staff at Heathrow airport to a very bad customer service within the ar-plane I was not at alconvinced that this is a world class airline especially after travelling on more than 13 airlines till date. The quality of food as well was sub standard.
However i would like to mention that the custmoer service and food quality had impoved on the Dubai- Delhi sector.
However i would like to mention that the custmoer service and food quality had impoved on the Dubai- Delhi sector.
Mar 1, 2010 | 10:17 pm
#4
Join Date: Oct 2007
Location: NY Metro
Programs: UA Silver, BA Silver, Hyatt Plat, Hilton Gold
Posts: 408
the OP has traveled with 13 airlines "till date"! TILL DATE!!
Mar 1, 2010 | 10:37 pm
#6
Join Date: Oct 2009
Location: OSL
Programs: QR Plat | SK Diamond | A3 Gold
Posts: 4,612
EK 512 is a DXB - DEL flight, and does not fly to Heathrow. The OP then goes on to say that customer service has 'improved' on the DXB - DEL sector (which is probably the EK 512 he was referring to), when allegedly this is his first flight with EK.
Mar 1, 2010 | 11:52 pm
#7
Join Date: Aug 2009
Location: BNE, 73H Seat 13A
Programs: QR Gold
Posts: 319
@OP: You left out of Heathrow, what do you expect?! Friendly check-in staff?! 
If you were as well travelled as you imply you are you should have known what to expect from LHR and you would have gone from LGW instead.
If you were as well travelled as you imply you are you should have known what to expect from LHR and you would have gone from LGW instead.
Mar 2, 2010 | 2:08 am
#8
Join Date: Jun 2009
Location: UK
Programs: Marco Polo Gold, Skywards Gold, BA Gold, SPG Gold, HiltonHonors Gold, Hertz Gold
Posts: 169
What class were you flying in and what, precisely, were the issues and problems that you experienced?
You have to understand that we get a lot of people on these boards who register, post one derogatory remark about an airline and then never post again. If you come up with the specifics then Im sure youll enjoy a less frosty reception.
Regards,
JGX
You have to understand that we get a lot of people on these boards who register, post one derogatory remark about an airline and then never post again. If you come up with the specifics then Im sure youll enjoy a less frosty reception.
Regards,
JGX
Mar 2, 2010 | 3:27 am
#9
Join Date: May 2006
Location: Ecosse
Programs: Flying Blue Platinum for Life, BMI Gold, EK Skywards Gold, BA Gold, IC Hotels Platinum Ambassador
Posts: 704
Would the OP not have been better to go direct on Air India or BA or something in future if EK was that bad? Looks more like a rant worthy of skytrax than a forum piece but just my 2p.
Mar 2, 2010 | 6:18 am
#10
Join Date: May 2009
Location: Lost in space
Programs: Skywards, KrisFlyer
Posts: 204
I would assume that this was the second leg of the flight LHR-DXB-DEL and what he meant that the food on the second sector was an improvement on the first leg. I agree with the other contributors that this is a complaint with little in the way of specifics. Perhaps he is related to the OP from LAX whose wife had a broken leg, I mean toe, ouch!
Mar 2, 2010 | 6:48 am
#11
Join Date: May 2008
Location: Denmark/Sri Lanka
Programs: QR PC Silver, FlySmiles, Skywards
Posts: 576
Well, what a welcome!!
Not all people have English as their mother tongue.
Seems to me that some people have too much time (forum mafia??). If you can't post anything positive, don't post.
Not all people have English as their mother tongue.
Seems to me that some people have too much time (forum mafia??). If you can't post anything positive, don't post.
Mar 2, 2010 | 7:13 am
#12
Join Date: Aug 2008
Programs: EK Gold, EY Gold, BA Gold OW Emerald, A3 *G, SV Skyteam Elite
Posts: 972
Mar 2, 2010 | 7:33 am
#13
Join Date: Oct 2009
Location: OSL
Programs: QR Plat | SK Diamond | A3 Gold
Posts: 4,612
Actually, given that the OP can spell 'disappointing', I'm sure he/she has no issues with English. It seems to be a case of several typographical errors. Which points to a lack of effort in trying to get one's point across. If you're going to post here, have the decency to read through what you've written to make sure it is coherent and to provide details so that people can help you. Otherwise, don't post.
Mar 2, 2010 | 8:18 am
#14
Join Date: May 2009
Location: Lost in space
Programs: Skywards, KrisFlyer
Posts: 204
Actually, given that the OP can spell 'disappointing', I'm sure he/she has no issues with English. It seems to be a case of several typographical errors. Which points to a lack of effort in trying to get one's point across. If you're going to post here, have the decency to read through what you've written to make sure it is coherent and to provide details so that people can help you. Otherwise, don't post.
Mar 2, 2010 | 10:44 am
#15
FlyerTalk Evangelist
Join Date: Jan 2010
Posts: 10,048
The OP did not have anything positive to say but he/she is fully entitled to give their opinion.