I travelled from London to Dubai ok EK-512. This was my first experience on Emirates and truly disappointing. Starting from the rude and unpleasant checkin staff at Heathrow airport to a very bad customer service within the ar-plane I was not at alconvinced that this is a world class airline especially after travelling on more than 13 airlines till date. The quality of food as well was sub standard.
However i would like to mention that the custmoer service and food quality had impoved on the Dubai- Delhi sector.