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worst experience - high expectations
I travelled from London to Dubai ok EK-512. This was my first experience on Emirates and truly disappointing. Starting from the rude and unpleasant checkin staff at Heathrow airport to a very bad customer service within the ar-plane I was not at alconvinced that this is a world class airline especially after travelling on more than 13 airlines till date. The quality of food as well was sub standard.
However i would like to mention that the custmoer service and food quality had impoved on the Dubai- Delhi sector. |
thanks for your feedback and registering here to post your experience.
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so which airline do you think is worldclass. you've registered to post 1 negative comment about EK, so do tell who you think is best. why do you think it wasn't a good flight, examples are usually good in cases like these.
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Originally Posted by nuzbim
(Post 13492295)
so which airline do you think is worldclass. you've registered to post 1 negative comment about EK, so do tell who you think is best. why do you think it wasn't a good flight, examples are usually good in cases like these.
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Originally Posted by vsindwani
(Post 13492157)
customer service within the ar-plane
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EK 512 is a DXB - DEL flight, and does not fly to Heathrow. The OP then goes on to say that customer service has 'improved' on the DXB - DEL sector (which is probably the EK 512 he was referring to), when allegedly this is his first flight with EK.
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@OP: You left out of Heathrow, what do you expect?! Friendly check-in staff?! :confused: If you were as well travelled as you imply you are you should have known what to expect from LHR and you would have gone from LGW instead.
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What class were you flying in and what, precisely, were the issues and problems that you experienced?
You have to understand that we get a lot of people on these boards who register, post one derogatory remark about an airline and then never post again. If you come up with the specifics then I’m sure you’ll enjoy a less ‘frosty’ reception. Regards, JGX |
Would the OP not have been better to go direct on Air India or BA or something in future if EK was that bad? Looks more like a rant worthy of skytrax than a forum piece but just my 2p.
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Originally Posted by ung1
(Post 13492368)
EK 512 is a DXB - DEL flight, and does not fly to Heathrow. The OP then goes on to say that customer service has 'improved' on the DXB - DEL sector (which is probably the EK 512 he was referring to), when allegedly this is his first flight with EK.
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Well, what a welcome!!
Not all people have English as their mother tongue. Seems to me that some people have too much time (forum mafia??). If you can't post anything positive, don't post. |
Originally Posted by kataka
(Post 13493763)
If you can't post anything positive, don't post.
I don't think that this is true but I agree that a rationale trip report with pointing out exactly the things that went wrong, added by personal perceived benchmarks with other airlines, would be helpful. |
Originally Posted by kataka
(Post 13493763)
Well, what a welcome!!
Not all people have English as their mother tongue. Seems to me that some people have too much time (forum mafia??). If you can't post anything positive, don't post. |
Originally Posted by ung1
(Post 13493998)
Actually, given that the OP can spell 'disappointing', I'm sure he/she has no issues with English. It seems to be a case of several typographical errors. Which points to a lack of effort in trying to get one's point across. If you're going to post here, have the decency to read through what you've written to make sure it is coherent and to provide details so that people can help you. Otherwise, don't post.
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Originally Posted by kataka
(Post 13493763)
Seems to me that some people have too much time (forum mafia??). If you can't post anything positive, don't post.
The OP did not have anything positive to say but he/she is fully entitled to give their opinion. |
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