Originally Posted by
ung1
EK 512 is a DXB - DEL flight, and does not fly to Heathrow. The OP then goes on to say that customer service has 'improved' on the DXB - DEL sector (which is probably the EK 512 he was referring to), when allegedly this is his first flight with EK.
I would assume that this was the second leg of the flight LHR-DXB-DEL and what he meant that the food on the second sector was an improvement on the first leg. I agree with the other contributors that this is a complaint with little in the way of specifics. Perhaps he is related to the OP from LAX whose wife had a broken leg, I mean toe, ouch!