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WELCOME TO THE FLYERTALK EL AL MATMID THREAD! THIS IS A COMMUNITY-MAINTAINED WIKI FOR FREQUENTLY ASKED QUESTIONS AND GENERAL INFORMATION ABOUT EL AL, MATMID, ELAL.COM, AND THE LY FT THREAD. PLEASE READ FIRST BEFORE POSTING!
This thread is FLAME-FREE! Please recognize newbies who are posting here as well, and respond accordingly!!
Help me understand FlyerTalk and EL AL Matmid Forum lingo!
Flying with EL AL?
Frequent flyer with EL AL?
Need to contact EL AL?
Want general information about EL AL?
EL AL Online:
Important Threads From the Matmid forum!
Another FT thread: Traveling in Israel, for help navigating transportation in Israel
And from EL AL's website: Fly a Lot? EL AL Offers You a Ticket Pack
Upgrade to Premium Classes On-Board Your Flight!
Have a question? Do a SEARCH! Before posting a new thread, search first! There are 2 ways of searching FlyerTalk!
WELCOME TO THE FLYERTALK EL AL MATMID THREAD! THIS IS A COMMUNITY-MAINTAINED WIKI FOR FREQUENTLY ASKED QUESTIONS AND GENERAL INFORMATION ABOUT EL AL, MATMID, ELAL.COM, AND THE LY FT THREAD. PLEASE READ FIRST BEFORE POSTING!
This thread is FLAME-FREE! Please recognize newbies who are posting here as well, and respond accordingly!!
Help me understand FlyerTalk and EL AL Matmid Forum lingo!
Flying with EL AL?
- OLCI with Express Check-in
- Choosing the Right Seat
- Preferred Seats on EL AL (F seat with C service; C seat with Y service; Y seats with extra legroom)
- Luggage Allowances, Excess Luggage Fees, and Infant Seat/Stroller Guidelines
- On-board IFE and connectivity
- Flying With Infants
Frequent flyer with EL AL?
Need to contact EL AL?
Want general information about EL AL?
- Welcome to EL AL!
- Ben Gurion International Airport, EL AL's main hub
- Fare Classes
- Where can I find information on EL AL's Fleet?
EL AL Online:
Important Threads From the Matmid forum!
- Flying EL AL, and want to guested into the King David Lounge? See TLV King David Lounge Get-togethers, started by yosithezet.
- Want to know where there are King David Lounges or partner lounges around the world? See ELAL KD Lounges/Lounge Access across the world, started by sn1ke.
- Want to know how to earn more Matmid points using your credit card? See Earning LY Matmid points with Israeli CCs, started by yosithezet.
- Do LY have plans to add Premium Economy and overhaul the cabin? See LY Premium Eco and cabin overhaul?
- Comparing Business Class on Lufthansa (LH) and EL AL: El Al or Lufthansa to TLV?
- Want to know how to redeem Matmid points for an upgrade? How does one redeem for upgrade on LY?
- Want more information on the AA/LY relationship? See American Airlines and LY / EL AL Israel Airlines Codeshares (consolidated) from the American AAdvantage forum
- Travelling on a codeshare flight but LY metal and want to use your Matmid benefits? See Travelling with LY on an LX ticket - can I use my PL benefits?
- What are the best seats on LY's 744? Seating advice: LY 744: row 34 or 21?
- Beware! Flexible fare on EL AL may not be as flexible as you think! Total Economy vs Semi Flexible - what's the difference in flexibility?
Another FT thread: Traveling in Israel, for help navigating transportation in Israel
And from EL AL's website: Fly a Lot? EL AL Offers You a Ticket Pack
Upgrade to Premium Classes On-Board Your Flight!
Have a question? Do a SEARCH! Before posting a new thread, search first! There are 2 ways of searching FlyerTalk!
- Inside the specific forum, click on "Search this Forum" for results from within the El Al Matmid forum. To search all of FlyerTalk, click on "Search" located above the forum.
- By using Google. Duh! To search FT using Google, first type "site:www.flyertalk.com," and then a space, and then type what you want to search. (Leave out the quotation marks and comma!)
The EL AL FAQ (Newbie Questions Welcome - Flame Free)
#91
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
AA (obviously) knew I'm flying El Al and gave me an Amadeus code which El Al accepted with no probs over the phone, but they said to change seats I need to contact AA since they issued the ticket (not their exact words). I told them AA said the opposite but the impolite woman just said they are wrong and goodbye.
Try again, and maybe try a different office (if you spoke to the Israeli office, try the American one; if you spoke to the American one, try the Israeli one).
Alternatively, if you have the LY PNR, maybe try checking online
#92
Join Date: Nov 2014
Posts: 38
This is where you need to employ the HUACA (hang up and call again) method.
Try again, and maybe try a different office (if you spoke to the Israeli office, try the American one; if you spoke to the American one, try the Israeli one).
Alternatively, if you have the LY PNR, maybe try checking online
Try again, and maybe try a different office (if you spoke to the Israeli office, try the American one; if you spoke to the American one, try the Israeli one).
Alternatively, if you have the LY PNR, maybe try checking online
I do have the Amadeus code. I am logged in via elal site and I can see my seats, it even says: "you can choose seats" but I can't work out how. If I click on the available seat I want nothing happens. I also can't "unclick" the one I currently have.
#93
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
It's a confusing website.
Here's the steps though:
Here's the steps though:
- From the ELAL.com homepage, click on "Manage My Booking," then "Personal Area," and input your PNR and last name
- Scroll down to the bottom and click on "Modify," UNDER your seat listing
- Click on "Select Seats"
- In the red box next to your name, type the seat number you want
- Click "Save Seats"
#94
Join Date: Nov 2014
Posts: 38
It's a confusing website.
Here's the steps though:
Here's the steps though:
- From the ELAL.com homepage, click on "Manage My Booking," then "Personal Area," and input your PNR and last name
- Scroll down to the bottom and click on "Modify," UNDER your seat listing
- Click on "Select Seats"
- In the red box next to your name, type the seat number you want
- Click "Save Seats"
Thank you, that worked!
Can you or someone else please confirm that you don't need any special El Al membership level or anything in order to get Row 10?
As mentioned, I'm traveling on a mileage ticket (via AA) and I don't want to arrive at the airport and be told I'm being bumped to a middle seat because the seats in row 10 were given to someone important...
Also, ffr, Step 1 works but it leads you to a Hebrew page only. There is another way to get there(in English) : Homepage/Manage My Booking/Seat Selection. Then enter details and follow the rest of your exact instructions!
#95
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
Glad it worked out!
The Hebrew page should only happen if you're in Israel and you haven't saved English as your preferred language.
If you're in the USA, it should be in English by default. That it's not is classic LY!
The Hebrew page should only happen if you're in Israel and you haven't saved English as your preferred language.
If you're in the USA, it should be in English by default. That it's not is classic LY!
#96
Join Date: Nov 2014
Posts: 38
Do you (or anyone else) know re Mileage ticket/row 10, etc?
#97
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
#98
Join Date: Oct 2014
Posts: 4
Hello, I am flying EL AL next month from JFK-TLV on a 747 in Y class and I saw on here there is AVOD. However a very close friend of mine is a flight attendant for EL AL and she confirmed that was not the case and it was not on demand but looping video. Can someone please confirm this further? I believe my friend and all but she completely condtradicted what was said above and what was said on Seatguru.com
Thanks
Thanks
#99
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
Hello, I am flying EL AL next month from JFK-TLV on a 747 in Y class and I saw on here there is AVOD. However a very close friend of mine is a flight attendant for EL AL and she confirmed that was not the case and it was not on demand but looping video. Can someone please confirm this further? I believe my friend and all but she completely condtradicted what was said above and what was said on Seatguru.com
Thanks
Thanks
#104
Join Date: Nov 2007
Posts: 68
I am debating to purchase a ticket with EL AL (economy special fares) from EWR to TLV or from United. I tried to look at the EL AL point system, but could not figure out how many points I would receive from this flight.
I wonder if I should just fly with united and earn miles there that I know I can use.
Any suggestions? If this would be my only flight with EL AL, what I could do with the points accrued? Thanks in advance.
I wonder if I should just fly with united and earn miles there that I know I can use.
Any suggestions? If this would be my only flight with EL AL, what I could do with the points accrued? Thanks in advance.
#105
A FlyerTalk Posting Legend
Join Date: Jul 2003
Location: Yiron, Israel
Programs: Bates Motel Plat
Posts: 68,928
El Al points earned by flying (as opposed to points earned from partners such as Hertz) disappear after three years -- even if you have take later flights.
I doubt that you will ever be able to do anything with the points earned on one r/t flight to the States in Economy.
I doubt that you will ever be able to do anything with the points earned on one r/t flight to the States in Economy.