excellent point. bad enough people, in trying to justify being cheap, punish the wait staff monetarily because the service wasnt up to par. if you dont like the service then cook it yourself. wait staff have a terrible job to begin with. on top of that they deal wth a public that is never happy. did anyone here ever have a bad day at work that affected their job? we all have except we still get paid. stiffing a waiter because their service wasnt up to your expectations is a low class move. i have interest in a couple bar-restaurants. my waiters make a base that you can live on but if you stiff my staff you never set foot in the door again. no exceptions not once, not ever. you'll be damn lucky we dont go in the alley.

By"poor server"I was refering to the quality of service and not the income of the server.
Speaking of scumbags

Good for you!Now please tell us where this shrine to the nobility of labor(regardless of skill level)where the workers are kings and the customers just better not forget it-or else.
Inquiring minds want to know
It is not that your patrons are never happy-they are tired of being dragged into the alley for further "education"by the owner.

Sayyyyy-didn't Tony Soprano have an interest in a restaurant?

didnt call you a scumbag. i read all the posts. notice you tip quite well. your post sounded very condescending. if that was not your intention i am sorry.

lol. very funny. i wish there were such a place.

That is the case.I do not get reimbursed for grattuities of any type-except the once a year holiday "thank you"handshakes/cards.

I feel lucky to not be questioned on my expense report(never cheated on it either)and thus just because I do not get reimbursed I do not take that out on the person being tipped.

HOWEVER-because it comes out of my pocket I probably use more common sense in this matter than someone who can expense it.

Bad that people pay commensurately for the service they receive?

What a ridiculous sense of entitlement.

The one issue that strikes home for me is the tipping on bottles of wine/champagne. There is absolutely no difference in effort opening/serving a $50 bottle vs. a $200 bottle. At an 18% tip, it's $9 vs. $36. Not tragic, but annoying. And when you factor in that alcohol at restaurants is typically hyperinflated, what happens in the end is that I do not order that nicer bottle, and everyone loses out.

Unrelated to server tips, why do some restaurants find the need to mark up their alcohol 3-4 times? That's just ridiculous. Wouldn't they make it up in volume with a more reasonable mark up? I get so excited when I go to a restaurant and wines/champagnes are only marked up 100%. I go crazy.

I am NOT going to tip just because someone's job is depending on it. If you want a tip you had better provide service that warrants a tip.

You keep my drink refilled and check on me = 10%
You serve with a smile and get the order correct on top of that = 15%
You do an above average job on top of that = 20%
Really awe me and it has been as much as 40%

If your waiters' service is bad enough that I'm going to tip much below par... then either I'm also going to be complaining about them to the manager on the same visit, OR it's because I've decided I'm never going back and thus it's not worth my time to give feedback.

There are plenty of restaurants; if one have this much attitude towards patrons on other things, I can't imagine how a it would avoid losing them to other businesses.

I've just returned from Asia, and it was so nice not to tip every porter, taxi guy or most restaurants. Most hotels include a service charge in the bill, as do many restaurants.

Oh, please - by all means, let's take the alley option (grown up, I see) ... this way I will own your share in the restaurant and it won't be an issue for you anymore if someone tips or not

So tips aren't a reflection of appreciation of service done well but rather society's way of helping restaurant owners make more money by allowing them to pay less wages? I assure you, if I ever did have the (most likely unfortunate) pleasure of eating at one of your establishments, your companies poor service will be more important to me than simply making up for the waiters salary that you get to keep based on the "potential tips income" system.

Help me understand this. A tip should be better if service is good, but not worse if service is poor? If I give a substandard tip for substandard service, I will be unwelcome in the future, and you may assault me?

Tell you what, PM me the names of your restaurants and I'll save you the trouble of dealing with me even the first time.

yes. how hard is that to understand? does your salary go down if you have a bad day at work? give people a break once in a while.