The "Tip Included in the Bill" thread
#121




Join Date: Apr 2010
Location: BNE
Programs: QF,US,ANA
Posts: 323
I am going on vacation to the US next month and I was wondering what happens in this situation .
What do you do about the tip if the food was poor but the service was great , do you still leave a good tip or reduce it ?
What do you do about the tip if the food was poor but the service was great , do you still leave a good tip or reduce it ?
#122




Join Date: Mar 2007
Location: SJC/SFO
Programs: WN A+ CP, UA 1MM/*A Gold, Mar LT Tit, IHG Plat, HH Dia
Posts: 6,377
If you mean that the food was priced very inexpensively and had taste/quality to match, but the service was much finer than such prices normally warrant, then it's perfectly reasonable to tip well above 15%. I've gone up to double that when a waiter or waitress at a cheap restaurant has worked hard to meet my needs.
#123




Join Date: Apr 2010
Location: BNE
Programs: QF,US,ANA
Posts: 323
I never send food back , if the meal is really bad I just refuse to eat it and leave, When I was younger I worked in a few bars and restaurants , I saw what some chefs do to food that is sent back ......... and you would not want to eat it .
#124
FlyerTalk Evangelist




Join Date: Jul 2011
Location: RNO
Programs: AA/DL/UA
Posts: 11,610
I hate tipping. You put on an automatic "tip", and I consider that to be equivalent to you taking my credit card and buying yourself a Christmas present. I will change it to zero and leave it that way as punishment.
#125



Join Date: Mar 2006
Posts: 1,656
one thing that troubles me as much, if not more, than automatic tipping, is tip inflation.
i can't pinpoint when it started. a customary restaurant tip is 15% of the pre-tax subtotal. but around 15 years ago, i noticed some "trendy" restaurants that included "tipping guides" that recommended 18-20%. i do not mind tipping 20% for extraordinary service beyond what i would expect for that class of restaurant (i.e., 3-star v. denny's), and usually the subtotal is higher in high-class places anyway. i happily ignored these "guides," which often tried to cover up their pretense by saying they were for foreign guests unfamiliar with US tipping customs.
(of course, there was also the long-standing custom of adding an 18% gratuity to parties of six or more. while i often saw the 18% calculated on the post-tax total, i never objected as i felt i understood the reason for the gratuity, and i'm not sure what i would accomplish anyway.)
this trend seems to have spread everywhere, to the point that 18% or 20% is often quoted as the new standard. some people even act like 15% is an insult. and i have seen people brag about tipping 25%, and perhaps even 30%. yet, so far as i know, the IRS assumes that tips, at least in the restaurant industry, to be 15% (and i have never met a server who reported their actual tips, instead of accepting the assumed 15% for their taxes).
so not only should the tip not be automatically added, it should start at 15%, subject to adjustment (+/-) based on the level of service.
i can't pinpoint when it started. a customary restaurant tip is 15% of the pre-tax subtotal. but around 15 years ago, i noticed some "trendy" restaurants that included "tipping guides" that recommended 18-20%. i do not mind tipping 20% for extraordinary service beyond what i would expect for that class of restaurant (i.e., 3-star v. denny's), and usually the subtotal is higher in high-class places anyway. i happily ignored these "guides," which often tried to cover up their pretense by saying they were for foreign guests unfamiliar with US tipping customs.
(of course, there was also the long-standing custom of adding an 18% gratuity to parties of six or more. while i often saw the 18% calculated on the post-tax total, i never objected as i felt i understood the reason for the gratuity, and i'm not sure what i would accomplish anyway.)
this trend seems to have spread everywhere, to the point that 18% or 20% is often quoted as the new standard. some people even act like 15% is an insult. and i have seen people brag about tipping 25%, and perhaps even 30%. yet, so far as i know, the IRS assumes that tips, at least in the restaurant industry, to be 15% (and i have never met a server who reported their actual tips, instead of accepting the assumed 15% for their taxes).
so not only should the tip not be automatically added, it should start at 15%, subject to adjustment (+/-) based on the level of service.
#126




Join Date: Mar 2000
Posts: 5,658
Most restaurants add it on for 6 o8 or more people.
I have heard people complain when a service charge is added automatically to the restaurant bill, but I prefer it. If I pay a restaurant bill where the tip is not included when it comes to submitting my expenses I get questioned about if I have "really paid that much tip", and I've even had 9 pence deducted from my reimbursement because the rounded up tip I gave was over 15% (enough said). I have no problems deleting the tip if the service was crap either, and I think it says way more if you deny someone a tip this way round.
Overall, my life is much simpler when the tip is automatically added. Am I alone in liking this? I've never met anyone else who prefers it this way.
Overall, my life is much simpler when the tip is automatically added. Am I alone in liking this? I've never met anyone else who prefers it this way.
#127
Join Date: Jul 2012
Location: LAX
Posts: 383
The convenience of having your tip included
2 points first:
1. I understand that tips have become a standard in north american culture that it now expected not only as a gift of appreciation for good service
2. I'm from LA and having been a server for my first job, i know how difficult it is to survive off Californian minimum wage, in fact, i think all californians know even with decent paying jobs. The standard among members of my household is thus 20%-25%
So number 1 is true so much so that restaurants may add a tip (for my convenience of course) or require a tip upon ordering (restaurants near G in MSP are good examples.) But this sort of practice really annoys me for many reasons
When restaurants have a policy of auto gratuity, i feel the additional tip line is quite insulting. If they automatically charge say 10%, i wont add extra up to 20-25%. I understand that others from different cultures do not comprehend our culture of tipping but this is something i dont understand either
Now for restaurants that force tip, i select the lowest possible pctg some are floored at 1% or 5%.
My question is:
Am i in the wrong for doing this or am i just a jackass? I see myself as quite gracious but i do have an obsession for good sense and sound judgement in practical matters
EDIT: i also know that restaurants that engage in this practice need to explicitly state this policy and i do have a choice with whom i decide to do business but this isnt something i exactly look out for when i go to dine and restaurants arent so excited to make sure its known either...
1. I understand that tips have become a standard in north american culture that it now expected not only as a gift of appreciation for good service
2. I'm from LA and having been a server for my first job, i know how difficult it is to survive off Californian minimum wage, in fact, i think all californians know even with decent paying jobs. The standard among members of my household is thus 20%-25%
So number 1 is true so much so that restaurants may add a tip (for my convenience of course) or require a tip upon ordering (restaurants near G in MSP are good examples.) But this sort of practice really annoys me for many reasons
When restaurants have a policy of auto gratuity, i feel the additional tip line is quite insulting. If they automatically charge say 10%, i wont add extra up to 20-25%. I understand that others from different cultures do not comprehend our culture of tipping but this is something i dont understand either
Now for restaurants that force tip, i select the lowest possible pctg some are floored at 1% or 5%.
My question is:
Am i in the wrong for doing this or am i just a jackass? I see myself as quite gracious but i do have an obsession for good sense and sound judgement in practical matters
EDIT: i also know that restaurants that engage in this practice need to explicitly state this policy and i do have a choice with whom i decide to do business but this isnt something i exactly look out for when i go to dine and restaurants arent so excited to make sure its known either...
#128




Join Date: Feb 2013
Location: Not NJ--where I grew up.
Programs: AA EXP1 MM, HH Diamond, National Executive
Posts: 603
It is my experience auto-gratuities (AG) occur only in parties over XX people, and although my wife and I eat out frequently together and separately, we don't generally go to the places (IIIC, if I interpret correctly--kinda high $$ places) where AGing is rampant. A couple things come to mind: 1) If an AG amount matches what I was planning to give--it's a push, nothing else added; 2) If the AG is higher than I would have given in light of the service being subpar due to server's and not anothers' fault, I'll ask about the AG and mention to a manager the restaurant failed [threshold] in service and offer to pay the AG with something given for free [if mandatory], or specifically write in something less [keep receipt] and watch out for total on CC bill.; 3) I don't hold the server accountable for non-controllables [i.e., my steak is bleeding when ordered med well unless waiter faulted (ordered from memory incorrectly)]; 4) I generally don't tip more than 20% regardless unless it's a convenient round on a smaller bill [people on expense accounts, aside]; 5) I like the European model--servers are paid more and get more bennies and as a result you pay more for food, but you KNOW from the outright the price of eating since VAT is usually included [a couple Euros for above and beyond is Okay in my book]; and lastly, we're our own worst Western nightmare--we tip a lot, so people expect a lot, so restaurants 'start the process' for us. I'm a lot more vocal now, I suppose, than when younger: tips still need to be earned even by US domestic standards--somehow I don't think I'm doing a service or disservice when service is way subpar and I tip mindlessly.
#129
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
I've very rarely experienced high-end places which add a gratuity for parties less than 6. I absolutely understand why restaurants do add a gratuity for larger parties and I do understand the places that do it for smaller parties in venues which cater to foreigners who may simply not know how to act in the US.
I don't think it's really a matter of preference. It's a matter of local custom. Part of travel is adopting to local custom, so it's just not a big deal.
I don't think it's really a matter of preference. It's a matter of local custom. Part of travel is adopting to local custom, so it's just not a big deal.
#130
In Memoriam
Join Date: Feb 2000
Location: Easton, CT, USA
Programs: ua prem exec, Former hilton diamond
Posts: 31,801
How many different tipping threads do we need?
If you want to leave a tip, leave a tip.
If you don't want to leave a tip, don't leave a tip.
This applies if they already put in a tip or not for any additional tip.
Every thread is always going to come down to that. Tipping is a personal choice, so do what you want to do.
If you want to leave a tip, leave a tip.
If you don't want to leave a tip, don't leave a tip.
This applies if they already put in a tip or not for any additional tip.
Every thread is always going to come down to that. Tipping is a personal choice, so do what you want to do.
#131
Join Date: Sep 2003
Location: CLT
Programs: Choice Hotels/FFOCUS
Posts: 7,259
How many different tipping threads do we need?
If you want to leave a tip, leave a tip.
If you don't want to leave a tip, don't leave a tip.
This applies if they already put in a tip or not for any additional tip.
Every thread is always going to come down to that. Tipping is a personal choice, so do what you want to do.
If you want to leave a tip, leave a tip.
If you don't want to leave a tip, don't leave a tip.
This applies if they already put in a tip or not for any additional tip.
Every thread is always going to come down to that. Tipping is a personal choice, so do what you want to do.
#132
Join Date: Aug 2009
Location: LHR / IAD
Programs: BA/AA/UA
Posts: 2,955
Agreed, we don't need another tipping thread. BUT...since another one is here, I wanted to share this. (Hopefully this isn't where I found it! I searched the forum on key words and didn't come up with anything.)
God I love it
Tipping Guide for Good and Bad Service from an Ex-Waitress
The general rule of thumb (for me) is to round the bill up to the nearest $10, and leave 20%. This is easy to calculate, and it rewards servers for good service. I know many people claim 15% is adequate, but keep in mind that your server is making just over $2 an hour without tips to run him- or herself ragged. Go ahead and splurge for the 20%. Youll make your server feel good, and youll get great service when you return to the restaurant.
If you receive poor service, dont leave without providing a tip. Believe me, a $1 tip will be noticed much more than no tip, since your server may think you just forgot. Before you leave a lower tip, however, try to take into consideration the staffing and patron level in the restaurant, and remember that your server may just be having a bad day. Leaving a pleasant note of encouragement, or a decent tip, may be enough to turn their day around.
Include a kind word and a smile with every tip and try to clean up after yourself as much as possible. If my kids leave food on the floor or sticky messes on the table, I ask for a dustpan or a wet cloth to return the table to its condition prior to our arrival. You never know if your server will turn out to be your next door neighbor, a single mom, a volunteer firefighter, or your childs teacher, so treating them with kindness and respect is a required part of every tip.
If your server only brings your drinks, or if the food is served buffet-style, its appropriate to leave a lesser tip, but 10-15% still applies.
http://moneyning.com/money-beliefs/t...n-ex-waitress/
The general rule of thumb (for me) is to round the bill up to the nearest $10, and leave 20%. This is easy to calculate, and it rewards servers for good service. I know many people claim 15% is adequate, but keep in mind that your server is making just over $2 an hour without tips to run him- or herself ragged. Go ahead and splurge for the 20%. Youll make your server feel good, and youll get great service when you return to the restaurant.
If you receive poor service, dont leave without providing a tip. Believe me, a $1 tip will be noticed much more than no tip, since your server may think you just forgot. Before you leave a lower tip, however, try to take into consideration the staffing and patron level in the restaurant, and remember that your server may just be having a bad day. Leaving a pleasant note of encouragement, or a decent tip, may be enough to turn their day around.
Include a kind word and a smile with every tip and try to clean up after yourself as much as possible. If my kids leave food on the floor or sticky messes on the table, I ask for a dustpan or a wet cloth to return the table to its condition prior to our arrival. You never know if your server will turn out to be your next door neighbor, a single mom, a volunteer firefighter, or your childs teacher, so treating them with kindness and respect is a required part of every tip.
If your server only brings your drinks, or if the food is served buffet-style, its appropriate to leave a lesser tip, but 10-15% still applies.
http://moneyning.com/money-beliefs/t...n-ex-waitress/
#133
Join Date: May 2007
Location: Chicago
Programs: Marriott Lifetime Platinum, AA Platinum
Posts: 373
I will start leaving words of encouragement and smiley faces on the receipt. Additionally I think I will insist the waiter view it in front of me, so I can see joy I am spreading.
I will probably get a few weird looks from naysayers, but they will surely be impressed when I ride my unicorn out of the restaurant.
I will probably get a few weird looks from naysayers, but they will surely be impressed when I ride my unicorn out of the restaurant.
#134
Suspended
Join Date: Apr 2013
Location: STL
Programs: AA,DL,WN
Posts: 236
I will start leaving words of encouragement and smiley faces on the receipt. Additionally I think I will insist the waiter view it in front of me, so I can see joy I am spreading.
I will probably get a few weird looks from naysayers, but they will surely be impressed when I ride my unicorn out of the restaurant.
I will probably get a few weird looks from naysayers, but they will surely be impressed when I ride my unicorn out of the restaurant.
#135



Join Date: Mar 2006
Posts: 1,656
heck, if servers are demanding 20% now (15% is the proper amount for good full service, much less for buffet, but adjusted where you're sitting for hours and just ordered coffee), perhaps we should just go to the grocery store, buy and cook our food at home, and stop by the restaurant only to give the server a tip on what we would have paid.

