Merger experience - flying NWA first time on Delta codeshare
Apr 27, 2009, 1:52 pm
#61
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Some place in this wonderful world (usually at 39,000 ft in seat 1C)
Programs: CO Gold Elite / NW Gold Elite
Posts: 13,747
oh DET is a SH**TY airport...I dont know that they even has scheduled PAX service there anymore...back in the 80's the only airline there was WN....DTW makes transiting any airport a pleasure (btw: dont ask to use the terminal 3 to terminal 4 shuttle at JFK...they will bite your head off...infact they stated they weren't sure why DL even posts the existance of the shuttle in the back of the inflight mag but said they'd make a one time exception to allow me to use it but normally I'd need to exit through security because the shuttle was for the LAX flights only...imagine my suprise when I noticed the LAX right next to the NW gate)
Apr 27, 2009, 1:58 pm
#62
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Some place in this wonderful world (usually at 39,000 ft in seat 1C)
Programs: CO Gold Elite / NW Gold Elite
Posts: 13,747
Apr 27, 2009, 2:52 pm
#63
Join Date: Dec 2005
Location: Hopefully on a plane...
Posts: 6,580
on a typical flight I'd say the DL & NW FA's are equal in type of service given....because I've flown NWA more I have more over the top wonderful experiences to relate too and because of flying DL over the past month unfortunately I've had more FLL Starbuck experiences (and the entire JFK tude thingy too) than I can remember on NWA...as someone else said a few posts ago...the merger will take time but this train has left the station...if you dont want to get on there's always US Scareways
I had some great FA's this weekend and sat next to a VERY senior ex-Pan Am FA going SLC-LAX this weekend. She was wonderful to talk with and made me wish that I'd been around during the 'glory days' of airline travel...
However just 2 flights before I had an FA ask me to return the blanket I had because it happened to look very similar to the duvet that they now have in intl J....
I'm 23 and get a lot of flack for being a PM and often get mistaken for a non-rev but suck it up and realize that the FA's are people too and treat them with as much respect as possible. I've had bad situations on DL that have been resolved above what could have been expected.
One final datapoint, there are some wonderful, relatively high level lurkers here that provide great help... when they can. Though I wish we had a direct contact much like you at NW had with Scoop, we don't and that's unfortunate. Maybe that can be one of the new enhancements that could make Skymiles a best in class program.