2010 Medallion Program
#616


Join Date: Jul 2003
Location: SRQ
Posts: 2,175
To be fair - you have said you like the SWUs the way they are - many here do not. Would you feel the same about the critizism(abuse it way too strong) hurled at DL if the SWUs did not work for you.
#617
Join Date: Jun 2005
Location: Gone to Carolina in my mind
Programs: AA ExpMM, DL 2MM, IHG Spire/RA
Posts: 1,986
The abuse (and I would term it abuse) is not only uncalled for and unseemly, but I feel it trivializes the very FTers that the posters purport to be "fighting" for.
#618




Join Date: Nov 2005
Location: LAX/BUR
Posts: 2,013
Why do you think that should be the case? Competing airlines seem to be able to manage better than Delta without taking valuable benefits away. I know of a lot of people who are refraining pouring more money into Delta because of the mediocre PMUs among other things. That is revenue that could have gone to Delta but goes to the competition.
#619
Suspended
Join Date: Sep 2005
Location: SEA
Programs: UA Silver, BA Gold, DL Gold
Posts: 9,779
My biggest gripe with FT (and with the moaning on this thread, in particular) is that so many are willing to reflexively fall back on "taking care of your best customers", yet abandon ship when a program actually is designed for the "best customers". The real big spenders on this board (EPs) are not the most vocal in complaining about the PMUs. Indeed, I would say that the majority of the EPs actually like the PMUs as currently constructed.
What we have is a gaggle of relatively low-yielding FFers that want SkyMiles to meet their needs. I can empathize with this. What I shake my head at, though, is the complete lack of perspective. Many (most?) elites get way more out of the system than they contribute. I mean, way more. I put my annual benefits from DL PM status in the $1500-range. I put my incremental spend in the $200-range, and I begrudge every penny of that.
Complain about the lack of cheapo SWUs all you want. What I don't want to see, however, is those same folks then ever mentioning phrases like "most valuable", "most loyal", or "best customers".
#620
FlyerTalk Evangelist




Join Date: Dec 2004
Location: MSP
Programs: Fallen Plats, ex-WN CP, DYKWIW; still PAL Premier Elite & Hilton Diamond
Posts: 25,429
Your postings keep insinuating that it's the recent development of a few people and the "very FTers that they purport to be 'fighting' for". It isn't. That's just the latest example in a long trend.
The only way to undo the damage is for the person in question to be meticulously honest & never misleading in the future and to re-earn the respect that he has lost. There is no other way out of it. Respect is something that is earned, not given on demand.
#621




Join Date: Jul 2004
Programs: DL; AA; UA; LHLX; AFKL; SK; BA; SQ; CX
Posts: 7,788
Every legacy carrier has reduced capacity this year and the aggressive LCCs that were originally intent on growing have either slowed their growth quite a bit or started to cut as well.
As for letting people go, virtually all legacy carriers have announced furloughs and redundancies on top of the volunteers that decided to take early-outs through special programs offered by carriers earlier in the year.
Delta actually has been just about the only legacy carrier that still has not involuntarily furloughed any front-line employee. The recent layoff announcement was for salaried management and admin staff, not front-line employees. CO has furloughed FAs and pilots this year, AS just announced furloughing of pilots, AA has furloughed FAs, etc.
#622
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,077
With regard to DL systemwide upgrades and keeping your own words in mind,
would you be satisfied or dissatisfied if DL allowed lower fares to be upgraded using the systemwide upgrades?
Originally Posted by PMMMDL
Sure, I would like to have upgrades on cheaper fares, but I know that DL must make choices in order to remain an ongoing concern.
Originally Posted by PMMMDL
I'll be real pissed if lower fares are allowed, but all availability is gone 330 days out, or immediatle upon release.
Last edited by GUWonder; Aug 13, 2009 at 4:15 pm
#623


Join Date: Dec 2008
Location: Beverly Hills, CA
Programs: DL DM & 2MM, UA-PE, AA
Posts: 1,077
Yes I would. Sure, I would like to have upgrades on cheaper fares, but I know that DL must make choices in order to remain an ongoing concern. For every additional benefit, something else would have to go.
The abuse (and I would term it abuse) is not only uncalled for and unseemly, but I feel it trivializes the very FTers that the posters purport to be "fighting" for.
The abuse (and I would term it abuse) is not only uncalled for and unseemly, but I feel it trivializes the very FTers that the posters purport to be "fighting" for.
I don't know how typical my experience is, but please consider the following:
A) I rarely use my PMUs, but when I do, it is because a client/company is willing to pay an expensive fare. I, and many others I am sure, play the "good boy role" and use PMUs to save clients/companies money. Hence, costing DL money.
B) My ExP and 1k friends consider their SWUs as gold; thus they never use them for business trips and keep them for leisure trips with family/friends. If I had real SWUs , I would do exactly the same thing! Hence having real SWUs would encourage me more expensive leisure trips on DL, i.e., Europe instead of Florida. Hence, if DL had a few real SWUs I would fly/spend more on DL.
The premise that I have read here is that some of the existing PMU users would no longer pay M-fares and that would cost DL a ton of money. I doubt it! I believe most M+PMU fliers have their tickets bought by their company/client and they would keep flying as usual if you gave them enough PMUs as they would keep their real SWUs for personal travel. B) My ExP and 1k friends consider their SWUs as gold; thus they never use them for business trips and keep them for leisure trips with family/friends. If I had real SWUs , I would do exactly the same thing! Hence having real SWUs would encourage me more expensive leisure trips on DL, i.e., Europe instead of Florida. Hence, if DL had a few real SWUs I would fly/spend more on DL.
I view PMUs not as a perk but as profit maker for DL. Hence, if I was DL I would give more not less PMUs, I may even make M+ fare upgradable on the D-o-D without PMUs. Hence making the 20% that use them happier.
I view not having real SWUs for DMs as an "image fiasco", since it requires more miles than UA's 1k and AA's ExP. It encourages switching alliance and discourages heavy fliers from switching to DL. Also not having real SWUs makes DL look cheap.
Last edited by DP-340; Aug 13, 2009 at 4:27 pm
#624
Suspended
Join Date: Sep 2005
Location: SEA
Programs: UA Silver, BA Gold, DL Gold
Posts: 9,779
Ummm... Neither UA nor AA actually make money. Haven't in a long time. Indeed, both are considered as much higher bankruptcy risks than DL. I fully support people jumping from one carrier to another, but let us at least be honest about the implications to the airlines from our disloyalty. This was always PMMMDL's point.
#626


Join Date: Dec 2008
Location: Beverly Hills, CA
Programs: DL DM & 2MM, UA-PE, AA
Posts: 1,077
Ummm... Neither UA nor AA actually make money. Haven't in a long time. Indeed, both are considered as much higher bankruptcy risks than DL. I fully support people jumping from one carrier to another, but let us at least be honest about the implications to the airlines from our disloyalty. This was always PMMMDL's point.
#627
FlyerTalk Evangelist




Join Date: Oct 2001
Location: check swarm
Programs: DL DM & 2MM, AS Gold, SPG LT Titanium, Hyatt Globalist, Cava Sun member
Posts: 14,439
#629
Join Date: Apr 2001
Location: PIT/DFW/MEL; AA Exec. Platinum & 4MM, QF WP
Posts: 7,689
Where is all of this additional Z capacity alloocation going to come from to accomodate 80% more international PMUs?
Anyway, didn't they say the Z capacity would only be relevant for pre-clearing before departure day in the new system?
#630
FlyerTalk Evangelist




Join Date: Dec 2004
Location: MSP
Programs: Fallen Plats, ex-WN CP, DYKWIW; still PAL Premier Elite & Hilton Diamond
Posts: 25,429
One thing to keep in mind here is there will no longer be 80% unused PMU's once they become threshold options. People who find them useless will be inclined to pick other options.
6 PMU's at 125K could be one sub-option, 2 SWU's a competing sub-option.
6 PMU's at 125K could be one sub-option, 2 SWU's a competing sub-option.

