Mar 24, 2020, 6:20 pm
Last edit by: xliioper
**Update 7/21/21 North America, Latin America, and Caribbean***
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
DL In Flight Service Changes during COVID-19 (Consolidated Thread)
Jul 16, 2020, 6:26 am
#1006
Join Date: Oct 2005
Location: Here Today, There Tomorrow
Programs: 2.96MM DL DM, Hyatt Globalist, AA Plat Pro, UA Silver, HH Lifetime Diamond, Marriott TE
Posts: 1,318
Flew MCO/DTW yesterday. Waited for FA to come around with the Baggie and asked for a red wine. Was told they weren't catered. Then watched as they popped their own meals into the oven while we munched on Cheezits. Second time on this route there was no beer or wine and no Flight "Fuel". Come on DL, get it together.
Jul 16, 2020, 7:13 am
#1007
Join Date: Oct 2007
Programs: Now just a lowly DL PM/1MM. This industry needs some competition. It's just not enjoyable anymore.
Posts: 3,543
Supposedly the recovery in bookings is petering out, business travel is non-existent, and as of 10-1 massive headcount cuts are coming. All this tells me we will probably be dealing with demoralized crews and questionable service for the foreseeable future. I don’t see things changing anytime soon. I do hope I am wrong.
Jul 16, 2020, 7:52 am
#1008
Join Date: Jan 2010
Location: Mid Atlantic
Programs: Delta Plat, one-time United Plat, Amex Plat, Marriott Plat, Hertz Prez Circle, Bus Pass
Posts: 1,237
FWIW, I also haven't flown since March. But it has nothing to do with service reductions. And it's going to take more than free liquor to get me back...(the whole pandemic thing)
Jul 16, 2020, 12:03 pm
#1009
Join Date: May 2009
Location: SEA
Programs: AS MVPG, DL FO, Marriott Gold, Hertz 5 Whatevers
Posts: 1,099
The only reason I'd get on a plane to fly anywhere is if I have a personal/family emergency. That's it. Everything else can wait.
Jul 17, 2020, 5:30 am
#1010
Join Date: Apr 2005
Location: St. Petersburg, FL
Programs: Delta PM/1MM
Posts: 146
Tampa to Detroit
Choice of humus or salsa box.plus the bag with cheezits. And they did four bevs. Beer water or wine. Felt good.
Thursday July 16. 4:45 pm
Thursday July 16. 4:45 pm
Jul 17, 2020, 7:17 am
#1011
Join Date: Aug 2011
Programs: DL DM 3MM 360
Posts: 373
This is still just flat out unacceptable for first class and the high fares we are paying. Do not accept this as ok otherwise delta will just think it's ok to make this normal service. Don't stop sending in emails or calling customer service or completing surveys.
I was offered beer and wine at 830am yesterday! It's just ridiculous! If they can offer that they can damn well offer a can of juice or other more appropriate beverage and healthy snack option other than cheezits ffs.
I was offered beer and wine at 830am yesterday! It's just ridiculous! If they can offer that they can damn well offer a can of juice or other more appropriate beverage and healthy snack option other than cheezits ffs.
Jul 17, 2020, 7:28 am
#1012
Join Date: Oct 2007
Programs: Now just a lowly DL PM/1MM. This industry needs some competition. It's just not enjoyable anymore.
Posts: 3,543
On an upcoming trip, I was offered an upgrade to first class for $89 on a 300 mile segment to Atlanta. Who are they kidding?
Jul 17, 2020, 8:28 am
#1013
Join Date: Mar 2019
Location: Mexico City
Programs: Hyatt Explorist, Hilton Gold, Marriot Gold, IHG Silver, Choice Platinum, Wyndham Gold
Posts: 3,848
Jul 17, 2020, 11:11 am
#1014
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,198
Looks like the cheezit bag had oreos also in the pic above... mine had biscoff instead of oreos.
Jul 17, 2020, 2:01 pm
#1015
Join Date: Jul 2012
Programs: DL DM 2 MM, Marriott Bonvoy Lifetime Titanium/Ambassador Elite , Hilton Honors Lifetime Diamond
Posts: 503
Jul 17, 2020, 5:08 pm
#1016
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,931
I recently saw a variation that had almonds.
Jul 17, 2020, 6:01 pm
#1017
Join Date: Dec 2012
Location: MSP
Programs: DL Platinum, Marriott Life Plat, HHonors DM
Posts: 116
FAs cracked out the food boxes in first MSP-DEN on Sunday, 11:20AM flight. AND they gave out the all in one bag, too. Beer and wine, only and no preflight beverage. I don't get that. How hard is it? Maybe it takes a whole FA to hand out the Purell wipe. Anyway, I am wondering if the expiration dates are getting close on the food boxes, so why not give them out?
Jul 18, 2020, 4:36 pm
#1018
Join Date: May 2020
Programs: UA, DL, AA, B6, WN
Posts: 101
Flew BOS to SEA this morning in F. They announced overhead that there was wine and beer for FC and C+. Got the usual snack bag (cheez its and kind bar). Flight fuel boxes as well. Plenty of passes offering refills on wine and beer.
Jul 18, 2020, 4:46 pm
#1019
Join Date: Mar 2019
Location: Mexico City
Programs: Hyatt Explorist, Hilton Gold, Marriot Gold, IHG Silver, Choice Platinum, Wyndham Gold
Posts: 3,848
If they're still serving mini bottles of wine when I fly I'll be collecting a few for my hotel room for later.
Jul 18, 2020, 6:39 pm
#1020
In memoriam
Join Date: Dec 2001
Programs: DL 2MM, AA MM, DL Sky Club Life, AA Admirals Club Life, Hilton Gold Life
Posts: 1,732