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-   -   Delta Compensation Definitive Thread (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1814354-delta-compensation-definitive-thread.html)

The Situation Jan 5, 2022 3:37 pm


Originally Posted by chengcheng2 (Post 33874452)
Yep, i got it 2 days after the email

Did you get 15K miles as someone else mentioned?

chengcheng2 Jan 5, 2022 3:41 pm


Originally Posted by The Situation (Post 33874736)
Did you get 15K miles as someone else mentioned?

Yeah, there was first an email regarding compensation for Christmas cancellations, then another one stating 15K miles. I think the miles posted a day or 2 after the second email. 15k miles.

RobOnLI Jan 5, 2022 4:34 pm


Originally Posted by jphripjah (Post 33870084)
In late Juyt my wife, son and I were visiting family in Providence and were supposed to fly home, one way, on Delta PVD-DTW-LAS.

Wrote to Delta and said we had $172 in expenses and I'd like to be reimbursed that amount, or in the alternative, get a $400 credit.

Today they sent me travel credits for $400 . . . each. That's $1200 total. I'm pleased with that resolution.

5+ months to resolve this? Seriously? Or did you write in late, or...?

-RM

jphripjah Jan 6, 2022 11:50 am


Originally Posted by RobOnLI (Post 33874934)
5+ months to resolve this? Seriously? Or did you write in late, or...?

-RM

No. The flight was canceled on November 1. I have no idea why I wrote late July.

AZwldcats Jan 6, 2022 3:27 pm


Originally Posted by jphripjah (Post 33877318)
No. The flight was canceled on November 1. I have no idea why I wrote late July.


You didn't You wrote Juyt....lol

marlin Feb 12, 2022 10:01 am

My son's flight today RDU-SEA has been delayed today over 6 hours and counting. Mechanical. What would be reasonable to ask for. No status.

Goodoldflyer Feb 12, 2022 10:15 am


Originally Posted by marlin (Post 33985798)
My son's flight today RDU-SEA has been delayed today over 6 hours and counting. Mechanical. What would be reasonable to ask for. No status.

A rebooking to another flight would be a start.

pgh234 Feb 12, 2022 10:17 am


Originally Posted by Goodoldflyer (Post 33985832)
A rebooking to another flight would be a start.

Yeah, seriously, I hope he is still not in RDU.

marlin Feb 12, 2022 11:23 am

6 hour and 15 minute delay. Rolling delay so rebooking wasn't really an option plus didn't want to abandon a nonstop.

What do you recommend he ask for? He got a $15 meal voucher but that's it.

shadoworb Feb 13, 2022 8:42 am

Currently stuck at JFK. First it was a few minutes delay due to lack of deicing equipment. Delay kept getting longer. An hour goes by and they say they'll start letting people off the plane, but they didn't actually let anyone off for awhile. It's been over 2.5 hours now and some passengers have deboarded and they have no idea when we will get going again.

Is it reasonable to ask for compensation in this case (presumably due to weather)? If so, how much is reasonable?

beachmouse Feb 13, 2022 9:12 am

I got 5K redeemables last summer without asking for them when a mechanical delay led to a 1+ hour tarmac hold at my destination waiting for a gate to open up.

CMK10 Feb 15, 2022 3:39 pm


Originally Posted by marlin (Post 33985990)
6 hour and 15 minute delay. Rolling delay so rebooking wasn't really an option plus didn't want to abandon a nonstop.

What do you recommend he ask for? He got a $15 meal voucher but that's it.

I had a very similar experience happen in August, 2018 (in fact you can scroll back to early September, 2018 to see my post about it in this thread!) and Delta gave me 12,500 miles after I wrote in to complain.

marlin Feb 17, 2022 6:03 am

Thank you. My son got 5,000 miles without asking the next day (for the 7 hour delay.) I emailed asking for a voucher (before I knew about this) and
have not had a reply.

What is really annoying is on the flight page that shows delays, it says 0 percent delay over 60 minutes. This is false.

Theicom Feb 17, 2022 6:19 am

I write this as a data point.
On February 4th my connecting flight 774 ATL-JFK suffered a mechanical during taxi. I was in paid F.
After a bit, we were eventually placed at a gate in the international terminal.
About an hour later, we were told we could NOT leave the plane, but gate agents would come onboard to work with pax that had connections to international flights at JFK.
A few hours in, we were told to deplane as there would be an equipment swap and to stay at the gate area. (the cabin temperature had soared to a very uncomfortable level by then)
By this time, there was nothing left to swap my flight to. I really didn't want to anyway as I had 2 checked bags that I'm sure would have become a hassle to retrieve.
While waiting at the gate, I noticed they never unloaded luggage from the aircraft.
Some goldfish, nuts, rice crispy treats, and water were provided at the gate a few hours later, but no meal vouchers were available.
We eventually re boarded the same aircraft, total takeoff delay of 7 hours.
Chatted with Delta while in flight and was offered $25, which I declined.
Called them and was provided two $50 credits, which I accepted.

BenC2000 Feb 17, 2022 5:51 pm

My flight back in January was delayed in PHX by over 2 hrs, caused me to miss the last flight out of ATL, so Delta put me up at the AC hotel, gave me two food vouchers, and today just sent me $100 in airline credit.


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