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-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   Delta Compensation Definitive Thread (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1814354-delta-compensation-definitive-thread.html)

sydneyracquelle Nov 2, 2020 10:30 am

Pre-covid there have historically been many other options to get from origin to destination on DL. However, I have been struggling recently with even getting from origin to destination same-day with connections that are scheduled to depart shortly before I arrive, etc. It is not that easy these days to reschedule given the significant reduction in flight offerings.

PTahCha Nov 2, 2020 11:24 am

+1 for lesson learned: Can always ask for rebooking options, even on other carriers or alternate airports like EWR or LGA. Might be more difficult with checked luggage, but it can be done.


Originally Posted by MSPeconomist (Post 32788717)
If you're eligible for special rate plans like AAA, the difference is price can be minimal.....plus most of us would prefer to stay with chains with which we have status.

Yup - had an airport Marriott who played by the rules and would not even let me enter my Bonvoy number because it was an airline rate - had to beg and plead to get free wifi code. The flip side is the airline rate comes with free breakfast, and it was a direct bill with the airline so I don't have to ask for reimbursement.

flyerCO Nov 2, 2020 11:32 am


Originally Posted by sydneyracquelle (Post 32789778)
Pre-covid there have historically been many other options to get from origin to destination on DL. However, I have been struggling recently with even getting from origin to destination same-day with connections that are scheduled to depart shortly before I arrive, etc. It is not that easy these days to reschedule given the significant reduction in flight offerings.

This is hub to hub (SLC-JFK). This was IRROPS, not booking of new ticket, routing doesn't matter. Also as this was IRROPS one can even route via outstations. I posted earlier booking MSP-BOI-SLC-SAT, which was given to me in self rebooking tool.

fly747first Nov 2, 2020 4:20 pm


Originally Posted by PTahCha (Post 32789943)

Yup - had an airport Marriott who played by the rules and would not even let me enter my Bonvoy number because it was an airline rate - had to beg and plead to get free wifi code. The flip side is the airline rate comes with free breakfast, and it was a direct bill with the airline so I don't have to ask for reimbursement.

Indeed, Marriott loves to bonvoy its members and deny benefits left and right; at least you got Marriott; last time I had a cancellation on DL they wanted to put me at a filthy Comfort Inn

flyerCO Nov 2, 2020 4:59 pm


Originally Posted by fly747first (Post 32790656)
Indeed, Marriott loves to bonvoy its members and deny benefits left and right; at least you got Marriott; last time I had a cancellation on DL they wanted to put me at a filthy Comfort Inn

Best advice, simply pay yourself and ask for reimbursement. Just be reasonable, no $500 a night suite.

CMK10 Nov 5, 2020 6:08 am

I sent in an email last month asking why DL was sitting people next to each other in C+ but blocking seats in First. I got back a form email that answered none of my questions, mentioned the CDC several times, and 16,000 SM.

tentseller Nov 5, 2020 11:54 am


Originally Posted by CMK10 (Post 32796901)
I sent in an email last month asking why DL was sitting people next to each other in C+ but blocking seats in First. I got back a form email that answered none of my questions, mentioned the CDC several times, and 16,000 SM.

Remind me of NW days when you just email in for a broken audio plug and get 25000 miles.

fly747first Nov 5, 2020 11:02 pm


Originally Posted by flyerCO (Post 32790741)
Best advice, simply pay yourself and ask for reimbursement. Just be reasonable, no $500 a night suite.

I have been doing that but even after two follow-ups, I'm yet to receive a reimbursement check for a $100 room.

jaundicedave Nov 6, 2020 1:53 pm


Originally Posted by jaundicedave (Post 32788503)
Longtime Delta flyer with few issues other than some lost luggage a year or so ago. Had a flight this AM (main cabin) from SLC to JFK at 8:25 AM - it was delayed to 4 PM, then 11:30 PM, and finally canceled. I'm going to miss a day of work with the rebooking. What is the appropriate amount of SkyMiles to ask for as compensation for a scenario like this? Would rather have miles than cash. Thanks in advance for guidance.

As a follow-up to this, Delta reached out and offered $75 or 7500/person. Took the credit since I don't value skymiles that much.

CMK10 Nov 10, 2020 3:21 pm


Originally Posted by tentseller (Post 32797764)
Remind me of NW days when you just email in for a broken audio plug and get 25000 miles.

Believe me I'd rather have full F cabins or C+ without someone next to me than 16,000 increasingly useless miles.

A321neo Nov 10, 2020 4:42 pm

The trick with getting marriott night credit for DL airline rates is to charge anything incidental to your room. You dont get points (other than the pittance for the incidentals) but you do get night credit.

flyerCO Nov 10, 2020 5:18 pm


Originally Posted by A321neo (Post 32811082)
The trick with getting marriott night credit for DL airline rates is to charge anything incidental to your room. You dont get points (other than the pittance for the incidentals) but you do get night credit.

Or pay for the room yourself and then get reimbursed.

A321neo Nov 10, 2020 6:32 pm


Originally Posted by flyerCO (Post 32811142)
Or pay for the room yourself and then get reimbursed.

If they give me a voucher for the DTW Westin, i'm not gonna bother with reiumbursement.

Intl359Widget Nov 10, 2020 7:09 pm


Originally Posted by A321neo (Post 32811082)
The trick with getting marriott night credit for DL airline rates is to charge anything incidental to your room. You dont get points (other than the pittance for the incidentals) but you do get night credit.

That’s never worked for me in my experience.

fly747first Nov 10, 2020 8:48 pm


Originally Posted by flyerCO (Post 32811142)
Or pay for the room yourself and then get reimbursed.

Wouldn't recommend that now... it has taken DL months to send me a check for a meager $100 and I'm still waiting


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