Originally Posted by DHG(Th) (Post 28504717)

Route: HSV-ATL-BGI
Fare: C+
Status: PM
What Happened: Three hour ten minutes delay at HSV (DL155) due to mechanical issues. We were put on the next flight (DL591), also delayed. We had a CNX to the once a week departure to BGI (Sat only). Baggage ended up not being moved to new flt and we were told DL had no interline agreement with any other carriers that flew to BGI. Spouses bags arrived late Sunday night. My bag went the opposite direction to YYZ and sat for 31+ hours. It was delivered late Monday night. 3 days of missed vacation
Compensation: 2,500 later than 20 mins miles. Nothing else from delayed bag office. Offer of some SkyPeso's but not enough.

Originally Posted by DHG(Th) (Post 28504877)

For a very reasonable response, unlike many SA posters on this board.

Originally Posted by Sjondorn (Post 28443614)

SFO-JFK, LAX-JFK, SFO-BOS and LAX-DCA are sold as D1 (you get D1 service / sky club access). It's not like you've got luck that there are D1 seats on a FC route. Vouchers were just offered (don't know exactly where they come from) - but I'm very happy with them :)

Originally Posted by flyerslc (Post 28502585)

Sadomasochism. JK. SkyMiles. Although some would argue that participating in SM is a form of SM.

Originally Posted by The Situation (Post 28505060)

FYI, if you read the full fare rules, there are equipment surcharges for aircraft equipped with lie-flat seats. If you pay for F on a domestic flight equipped with lie-flats, you would be entitled to a refund of that surcharge ranging from $75-$150.

Originally Posted by Sjondorn (Post 28508741)

Oh, I didn't know. Which means that I have another refund coming, since I got a swap for F with lie-flat to F with regular recliner for one of my legs to Hawaii due to schedule change.

Originally Posted by DHG(Th) (Post 28504717)

Route: HSV-ATL-BGI
Fare: C+
Status: PM
What Happened: Three hour ten minutes delay at HSV (DL155) due to mechanical issues. We were put on the next flight (DL591), also delayed. We had a CNX to the once a week departure to BGI (Sat only). Baggage ended up not being moved to new flt and we were told DL had no interline agreement with any other carriers that flew to BGI. Spouses bags arrived late Sunday night. My bag went the opposite direction to YYZ and sat for 31+ hours. It was delivered late Monday night. 3 days of missed vacation
Compensation: 2,500 later than 20 mins miles. Nothing else from delayed bag office. Offer of some SkyPeso's but not enough.

Originally Posted by OHDL1 (Post 28509103)

Of course, that was due to the missing SPF 50 shirts.....

Originally Posted by flyerCO (Post 28509046)

The CoC is clear that you're not guaranteed type of aircraft/seat.

Originally Posted by FSUnole03 (Post 28511926)

Might not be guaranteed type of aircraft, but def due a refund if charged equipment surcharge for flat beds.

Originally Posted by flyerCO (Post 28511993)

Actually no. They can refund the whole ticket and you purchase at then going rates. Nothing requires them to refund just the YQ.

Originally Posted by Sjondorn (Post 28513488)

If you look up LAX-HNL in F, you'll see the flight with flat beds being $100 more expensive for the same fare type than other flights. I guess if that's the case, you probably can get that back.

Anyway thinking about it again, I'll probably just leave this one, since I just got extra $1000 in vouchers from D1 -> FC on a redeye, which cover this well enough as well.