Sep 24, 2019, 9:23 am
Last edit by: michab
The following website seems to allow you to preview the menu options ahead of time: http://cloud.o.delta.com/fltInfo
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
Pre-ordering Meals on Delta, the Definitive Thread
Beef tenderloin or Thai Poached Halibut. 
Mar 31, 2019, 8:58 am
#963
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Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
I finally received the pre-select email -- the first time I have ever received one -- for an upcoming Detroit–Austin flight that departs during the awkward period between breakfast and lunch. Kind of depressing, if you ask me, given that this flight is blocked out at 3 hours and 25 minutes. I would have hoped for something a little better or more healthy.
For what it's worth, this is a Boeing 717.
For what it's worth, this is a Boeing 717.
Mar 31, 2019, 12:04 pm
#965
Join Date: May 2009
Location: SEA
Programs: AS MVPG, DL FO, Marriott Gold, Hertz 5 Whatevers
Posts: 1,099
I finally received the pre-select email -- the first time I have ever received one -- for an upcoming Detroit–Austin flight that departs during the awkward period between breakfast and lunch. Kind of depressing, if you ask me, given that this flight is blocked out at 3 hours and 25 minutes. I would have hoped for something a little better or more healthy.
For what it's worth, this is a Boeing 717.
For what it's worth, this is a Boeing 717.
DL's culinary team must be hard at work developing these gourmet selections.
Mar 31, 2019, 2:00 pm
#967
Join Date: May 2006
Location: NYC
Programs: Delta DM/2MM, Flying Blue Gold, Hertz Platinum
Posts: 1,934
Each passenger is supposed to get the email. I would call and make sure there isn't something wrong with the reservation.
Mar 31, 2019, 2:41 pm
#968
Join Date: Jan 2000
Location: ATL - DL DM/3MM - HH Lifetime Diamond - Marriott Lifetime Plat
Posts: 3,117
Mar 31, 2019, 3:11 pm
#969
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
No love for carnivores on LAS-ATL on 4-3-19 (I’ll eat prior to the flight) as neither one sounds appetizing:
VEGETARIAN LASAGNA
with portobello mushrooms, kale and a roasted red pepper sauce
GRILLED SALMON
roasted potato, squash, brussels sprouts and celery root medley, topped with queso fresco
VEGETARIAN LASAGNA
with portobello mushrooms, kale and a roasted red pepper sauce
GRILLED SALMON
roasted potato, squash, brussels sprouts and celery root medley, topped with queso fresco
Last edited by apodo77; Apr 1, 2019 at 3:38 pm
Mar 31, 2019, 5:17 pm
#970
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Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
Mar 31, 2019, 5:58 pm
#971
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
Someone updated my meal to the salmon about 30 minutes ago. LOL
I removed the “select” link.
Mar 31, 2019, 6:37 pm
#973
Join Date: Sep 2013
Location: Paradise
Posts: 1,617
Mar 31, 2019, 6:44 pm
#974
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Apr 1, 2019, 12:41 pm
#975
Join Date: Jun 2009
Location: SAN
Programs: DL DM / 2MM - Marriott Ambassador
Posts: 1,516
Definitely a work in progress. For today's flight I did get the email (yeah!) but when I sat down on the flight they asked if I wanted lunch. I said I had pre-ordered and the FA looked at me and said (I can't make this up) "We do that?".
On SAT I had pre-ordered and when they came around they said "I'm sorry all the chicken was pre-ordered" and I was like "yeah, I know one was me" and the FA replied "no I mean we have none left".
Honestly the entire process has made the meal process WORSE, not better!
On SAT I had pre-ordered and when they came around they said "I'm sorry all the chicken was pre-ordered" and I was like "yeah, I know one was me" and the FA replied "no I mean we have none left".
Honestly the entire process has made the meal process WORSE, not better!