The new Delta Comfort+
#91
Join Date: Jun 2013
Programs: DL Plat, Hilton Diamond, Marriott Plat, IHG Plat, Hertz Prez Circle, National Exec
Posts: 1,357
IND-LAX this morning on 737-800 (still branded Economy Comfort). I wasn't paying attention to the "free booze" announcements, but I assume it was offered. Not many boozing early Monday morning...
Snack basket had bananas, mini clif bars, peanuts, pretzels, biscoff, and oatmeal breakfast cookies.
Definitely no markings for bin space. Didn't try the personal entertainment, but gogo sure was slow. Didn't Delta announce awhile back that all the inflight entertainment was free? For everyone? Or is that just for the in-seat devices?
Snack basket had bananas, mini clif bars, peanuts, pretzels, biscoff, and oatmeal breakfast cookies.
Definitely no markings for bin space. Didn't try the personal entertainment, but gogo sure was slow. Didn't Delta announce awhile back that all the inflight entertainment was free? For everyone? Or is that just for the in-seat devices?
#92
Join Date: Jul 2006
Location: ATL
Programs: DL - PM (Sky Priority);HH - Gold; Marriott - Silver; National - Executive; DL Reserve AMEX
Posts: 5,234
#93
Join Date: Dec 2009
Location: RDU
Programs: DL DM+(segs)/MM, UA Ag, Hilton DM, Marriott Ti (life Pt), TSA Opt-out Platinum
Posts: 3,227
http://www.klm.com/corporate/en/abou.../the-crew.html
Personally, I think steward or stewardess sounds more professional than flight attendant (which sounds about as vague as the job description of a "hall monitor"). But alas, I call them F/A's because everyone else does.
#94
Join Date: Dec 2013
Programs: DL Diamond, AA Platinum, SPG Platinum
Posts: 255
Did this just start very recently? I flew last Monday, 23rd, and it still seemed like normal Economy Comfort. I passed on EC on my flight back Thursday as only middle seats were left, but had I known there was a free cocktail I'd probably have made a different decision.
Man...between finding out I can board with 1st with DM and getting free alcohol in formerly EC, I'm a happy camper right now.
Man...between finding out I can board with 1st with DM and getting free alcohol in formerly EC, I'm a happy camper right now.
#95
Join Date: Jan 2010
Location: Mid Atlantic
Programs: Delta Plat, one-time United Plat, Amex Plat, Marriott Plat, Hertz Prez Circle, Bus Pass
Posts: 1,237
Got free booze today in EC, on ATl-BWI. Of course, that only happened after I informed the FA of the recent policy change! (She had to go check with the purser to make sure I wasn't full of it.)
Why doesn't DL do a better job of communicating major policy changes to to its staff??
Why doesn't DL do a better job of communicating major policy changes to to its staff??
#96
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
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Nothing if you ask me. KLM still uses steward/stewardess. Although I believe they also call them cabin attendants or cabin crew. But alas, our American society loves to fabricate ways to be offended.
http://www.klm.com/corporate/en/abou.../the-crew.html
Personally, I think steward or stewardess sounds more professional than flight attendant (which sounds about as vague as the job description of a "hall monitor"). But alas, I call them F/A's because everyone else does.
http://www.klm.com/corporate/en/abou.../the-crew.html
Personally, I think steward or stewardess sounds more professional than flight attendant (which sounds about as vague as the job description of a "hall monitor"). But alas, I call them F/A's because everyone else does.
#97
Join Date: Dec 2010
Location: Washington, DC
Programs: Delta PM, Delta Reserve, Amex Plat, Bonvoy Gold, Hilton Diamond, Starbucks Gold ;)
Posts: 1,776
Did this just start very recently? I flew last Monday, 23rd, and it still seemed like normal Economy Comfort. I passed on EC on my flight back Thursday as only middle seats were left, but had I known there was a free cocktail I'd probably have made a different decision.
Man...between finding out I can board with 1st with DM and getting free alcohol in formerly EC, I'm a happy camper right now.
Man...between finding out I can board with 1st with DM and getting free alcohol in formerly EC, I'm a happy camper right now.
#98
Join Date: Jul 2014
Programs: AA Gold, Delta DM Hilton Diamond SPG Gold, and Foodland premium.
Posts: 824
I just had a C+ seat from MSP to LAX.
Free booze, good snacks, and free headphones. When they passed the first class basket, they actually put the cart between the last row of C+ and the main cabin.
The seats had the new covers and I did remind the FA that the booze was free when they attempted to charge the couple next to me. The FA was funny and offered to buy me a drink.
Free booze, good snacks, and free headphones. When they passed the first class basket, they actually put the cart between the last row of C+ and the main cabin.
The seats had the new covers and I did remind the FA that the booze was free when they attempted to charge the couple next to me. The FA was funny and offered to buy me a drink.
#99
Join Date: May 2014
Location: DMV
Posts: 2,092
Not sure if I follow the FA/stewardess argument. So if people use the wrong job title, the staff gets surly and feels like they're entitled to be so? And people wonder why U.S. cabin crew have such a horrible reputation around the globe..
#100
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
I think they did a broad replacement of "Main Cabin" into everywhere "Economy" was previously used on the site as part of the rebranding. I even see "main cabin" now in the advanced search page.
IIRC, even Economy Comfort showed as "Economy" for the fare class (since it's handled as a separate miscellaneous charge on top of the base fare for those who pay). I agree it's confusing and that the itinerary page should show that you have a confirmed C+ seat. I also really wish Delta would stop showing me upsell ads for better seating on itineraries I already have it on...
IIRC, even Economy Comfort showed as "Economy" for the fare class (since it's handled as a separate miscellaneous charge on top of the base fare for those who pay). I agree it's confusing and that the itinerary page should show that you have a confirmed C+ seat. I also really wish Delta would stop showing me upsell ads for better seating on itineraries I already have it on...
Basically, both the intent and execution of this rebranding campaign doesn't seem completely thought through.
What's the big deal with using "flight attendant" instead if that's what people in the profession currently call themselves and, for the most part, prefer? Nothing.
I find that the majority of people I encounter who are insistent on using steward/stewardess in particular are usually doing so to incite a reaction and prove that their worldly experience is vastly superior to damn kids these days. I say FA but I still don't understand what's wrong with steward/ess.
I find that the majority of people I encounter who are insistent on using steward/stewardess in particular are usually doing so to incite a reaction and prove that their worldly experience is vastly superior to damn kids these days. I say FA but I still don't understand what's wrong with steward/ess.
I use DL Studio on my Android tablet all the time, as do many of my coworkers (different devices, even). Actually got halfway through Monuments Men on my last flight and plan to finish it up on my flight this weekend.
#101
Join Date: Nov 2011
Location: Austin, Tx
Programs: DL PM, HH Plat, National Executive
Posts: 210
#102
Join Date: Aug 2003
Location: msp
Programs: DL Plat, Marriott Gold, Hilton Gold
Posts: 798
Economy+ Experience Yesterday
Saw the "enhanced" snack basket on MSP-SEA and LAX-KOA yesterday. Packaged muffins, Clif Bars, bananas, and standard snacks on first flight. Second flight no muffins, but Goldfish and Milano cookies. No free drinks offered. I cross-posted this but no only not offered, but told NO when we asked for comp drinks. He begrudgingly gave us each one when I pushed but the whole row in front of us paid for cocktails.
#103
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
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Posts: 100,417
Saw the "enhanced" snack basket on MSP-SEA and LAX-KOA yesterday. Packaged muffins, Clif Bars, bananas, and standard snacks on first flight. Second flight no muffins, but Goldfish and Milano cookies. No free drinks offered. I cross-posted this but no only not offered, but told NO when we asked for comp drinks. He begrudgingly gave us each one when I pushed but the whole row in front of us paid for cocktails.
#104
Join Date: Sep 2006
Location: Santo Domingo, Dom. Rep. / Washington, DC
Programs: AA PPro/DL PLT, PPass, Marriott / Hilton Gold, JetBlue Mosaic, Hertz Presidents Circle, Amex Plat
Posts: 4,631
Agree that pre-3/1, it made sense to just have "Economy" everywhere since EC was sold as a seat assignment. But the new DL language makes vague the difference of distinguishing between C+/Main Cabin/Basic Economy vs. between Main Cabin/First/D1 - so switching to the new language is just about as confusing as this sentence.
Basically, both the intent and execution of this rebranding campaign doesn't seem completely thought through.
I'm probably more lax than others here that, for the most part, there's no ill intent meant when someone says steward/stewardess - though I understand that in some respects the connotation associated with the term can be different. For me, it's simply along the lines of if I meet someone named Robert and he wants me to call him Bob, I'm going to call him Bob out of basic respect for his preference (and the fact that it makes no difference to me). I wouldn't call him Robert just because I felt like that's what he should go by.
I use DL Studio on my Android tablet all the time, as do many of my coworkers (different devices, even). Actually got halfway through Monuments Men on my last flight and plan to finish it up on my flight this weekend.
Basically, both the intent and execution of this rebranding campaign doesn't seem completely thought through.
I'm probably more lax than others here that, for the most part, there's no ill intent meant when someone says steward/stewardess - though I understand that in some respects the connotation associated with the term can be different. For me, it's simply along the lines of if I meet someone named Robert and he wants me to call him Bob, I'm going to call him Bob out of basic respect for his preference (and the fact that it makes no difference to me). I wouldn't call him Robert just because I felt like that's what he should go by.
I use DL Studio on my Android tablet all the time, as do many of my coworkers (different devices, even). Actually got halfway through Monuments Men on my last flight and plan to finish it up on my flight this weekend.
#105
Join Date: Apr 2013
Posts: 337