No Delta, my bag is NOT for free advertising - SEA
Mar 25, 2014, 1:34 pm
#91
Join Date: Jan 2011
Location: YVR to SEA
Posts: 2,535
Mar 25, 2014, 1:44 pm
#92
Join Date: May 2010
Posts: 3,461
Hey Folks,
I'd be interested to hear if anyone else has had this happen to them yet. My bag dropped about 40 minutes after my flight arrived. I think I've figured out why! They took the time to tag EVERY bag with an advertisement for AMEX. Not just the regular bags, but also the Sky Priority bags that obviously were not paid checked bags.
Here's the deal, I guess I wouldn't have had too much of an issue had the bags dropped in 20 minutes, or if they were more targeted... but with the devaluation of the loyalty programs, and a total lack of responsiveness over the last months to $$$ producing pax complaints, they can keep their advertising off my bag!
Here's my post to their facebook wall. I start out saying I am going to be calm, but you can see that got away from me a little towards the end.
Agree, disagree, flame, slow-clap... reply how ever you want.
"Hello Delta. I'd like to calmly let you know that I am very, VERY mad about your attaching advertising to my checked bag on my flight to SEA tonight. First, last year Delta begins to devlaue the SkyMiles medallion program. Then, free products in the SkyClubs are no longer free. Then, the MQD's roll in. As if that wasn't enough, we have a new revenue based model coming soon, without a commitment to have the same or greater seats at the lowest, not just lower, level for reward flying. Let's not also forget the SkyClub devaluation program from the begining of the year. FURTHER, the FCM/FMC program that is leaving fewer and fewer seats for Diamond Medallion's to be upgraded. (My flight tonight went from 13 open in first to 0, and I have both Diamond and AMEX RSRV!)... So, until we start seeing a recommitment to loyalty, STOP PUTTING YOUR ADVERTISING ON MY BAG. Do we have an understanding!?!?!?!?"
B
I'd be interested to hear if anyone else has had this happen to them yet. My bag dropped about 40 minutes after my flight arrived. I think I've figured out why! They took the time to tag EVERY bag with an advertisement for AMEX. Not just the regular bags, but also the Sky Priority bags that obviously were not paid checked bags.
Here's the deal, I guess I wouldn't have had too much of an issue had the bags dropped in 20 minutes, or if they were more targeted... but with the devaluation of the loyalty programs, and a total lack of responsiveness over the last months to $$$ producing pax complaints, they can keep their advertising off my bag!
Here's my post to their facebook wall. I start out saying I am going to be calm, but you can see that got away from me a little towards the end.
Agree, disagree, flame, slow-clap... reply how ever you want.
"Hello Delta. I'd like to calmly let you know that I am very, VERY mad about your attaching advertising to my checked bag on my flight to SEA tonight. First, last year Delta begins to devlaue the SkyMiles medallion program. Then, free products in the SkyClubs are no longer free. Then, the MQD's roll in. As if that wasn't enough, we have a new revenue based model coming soon, without a commitment to have the same or greater seats at the lowest, not just lower, level for reward flying. Let's not also forget the SkyClub devaluation program from the begining of the year. FURTHER, the FCM/FMC program that is leaving fewer and fewer seats for Diamond Medallion's to be upgraded. (My flight tonight went from 13 open in first to 0, and I have both Diamond and AMEX RSRV!)... So, until we start seeing a recommitment to loyalty, STOP PUTTING YOUR ADVERTISING ON MY BAG. Do we have an understanding!?!?!?!?"
B
Calm does not include SHOUTS or !?!?!?! LOL!
Mar 25, 2014, 1:56 pm
#93
Suspended
Join Date: Dec 2011
Location: RDU
Programs: DL DM, HHonors Diamond, Marriott Platinum, etc etc etc
Posts: 2,341
Similar to your experience, I hardly encounter FAs actively pushing credit card applications. But in the video announcements, all the time.
From an advertising standpoint, I think what's a bit different here is someone attaching an advertisement to one's physical personal belongings. To use one of your examples, would you like someone tagging your Jockey underwear in the locker room?
From an advertising standpoint, I think what's a bit different here is someone attaching an advertisement to one's physical personal belongings. To use one of your examples, would you like someone tagging your Jockey underwear in the locker room?
Mar 25, 2014, 2:15 pm
#94
Join Date: Nov 2005
Location: on the path to perdition
Programs: Delta, United
Posts: 4,786
Many years ago I worked at a company that sent out a huge volume of solicitations accompanied by postage-paid envelopes. Occasionally someone would apparently get irritated and take one of those envelopes, stuff it full of as much junk as they could, and mail it back to us.
Mar 25, 2014, 2:15 pm
#95
Join Date: Jun 2010
Location: Portland, OR
Programs: DL FO, Hertz #1 Gold
Posts: 282
How do you know the bags were tagged at SEA before off-loading them onto the baggage claim belt? It could be that the bags being delayed had nothing to do with the tagging of bags for advertisments.
Mar 25, 2014, 2:27 pm
#97
Join Date: Aug 2001
Location: SEA - DL DM/2MM, *A Gold, SPG Lifetime Plat, some other car and hotel stuff
Posts: 5,649
Odd to do this at SEA where they are in a war with AS, and already so heavily disadvantaged in the metric of "time to get bags to carousel."
This is the one that I think is the best example. Every time I buy a car, I instruct the dealership that they are to place no advertising on the car. That includes the license plate frames and, even more obnoxiously, the more permanently affixed logo. Then again, my next purchase will be a Tesla, and I won't have to suffer through the dealership experience.
That was me! Oftentimes I would take the inserts from one company and swap them out with the inserts from other companies. Other times I would fill the envelope with random worthless junk that I had sitting around, e.g. office supplies, stickers, news clippings, toenail clippings, etc. (OK, not really toenail clippings, but now that I thought of it...)
Alas, I don't seem to get nearly as much of that mail anymore.
Many years ago I worked at a company that sent out a huge volume of solicitations accompanied by postage-paid envelopes. Occasionally someone would apparently get irritated and take one of those envelopes, stuff it full of as much junk as they could, and mail it back to us.
Alas, I don't seem to get nearly as much of that mail anymore.
Mar 25, 2014, 2:29 pm
#98
Join Date: Sep 2006
Location: LAX
Programs: Fallen DL DM (PM) 2MM
Posts: 4,783
Mar 25, 2014, 2:35 pm
#99
Join Date: Oct 2007
Programs: Now just a lowly DL PM/1MM. This industry needs some competition. It's just not enjoyable anymore.
Posts: 3,543
I don't even go to that much trouble. I just seal the postage-paid envelope and drop it in the mail empty. The recipient still has to pay regardless what is in the envelope.
Mar 25, 2014, 2:40 pm
#100
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
The rest of the conspiracy theorists can rest easy. Doesn't look from the photo as though anybody suffered any harm.
Oh the horror of it all!
Mar 25, 2014, 2:43 pm
#101
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
^Good catch! 
As to others questioning whether adding the tags was really the cause of the late provision of the luggage... let's separate this into two issues:
1) Whether the tags caused the delay
2) Whether the airline should be putting the tags on the bags in the first place.
I am more focused on 2).
I, for one, am getting tired of DL management trying to commercialize every aspect of my interface with the airline.
(And, for those who have a reflexive urge to post "Then go select another airline", I'll preemptively tell you to go pound sand).
I find this as off-putting as the increasing tendency of any business I choose to deal with deciding that my custom serves as an authorization for them to barrage me with applications to obtain their credit card.
Oh, wait, DL does that too.
As to others questioning whether adding the tags was really the cause of the late provision of the luggage... let's separate this into two issues:
1) Whether the tags caused the delay
2) Whether the airline should be putting the tags on the bags in the first place.
I am more focused on 2).
I, for one, am getting tired of DL management trying to commercialize every aspect of my interface with the airline.
(And, for those who have a reflexive urge to post "Then go select another airline", I'll preemptively tell you to go pound sand).
I find this as off-putting as the increasing tendency of any business I choose to deal with deciding that my custom serves as an authorization for them to barrage me with applications to obtain their credit card.
Oh, wait, DL does that too.
Mar 25, 2014, 2:47 pm
#102
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
For future confusion avoidance, the IATA code for Alaska Airlines is AS. I agree it's pretty ridiculous to be waiting for that long so that DL can market credit cards. Not really missing DL with stories like these.
Mar 25, 2014, 3:02 pm
#104
Join Date: Jun 2004
Location: ATL
Programs: Delta PlM, 1M
Posts: 6,365
Hey, Richard. I am on your friggen plane. I obviously know who DL is. You don';t need to put your face in front of me every 5 minutes. Your self advertisement brings nothing, and is annoying.
Mar 25, 2014, 3:02 pm
#105
Join Date: Aug 2011
Location: JFK/LGA/EWR
Posts: 1,296
^Good catch!
As to others questioning whether adding the tags was really the cause of the late provision of the luggage... let's separate this into two issues:
1) Whether the tags caused the delay
2) Whether the airline should be putting the tags on the bags in the first place.
I am more focused on 2).
I, for one, am getting tired of DL management trying to commercialize every aspect of my interface with the airline.
As to others questioning whether adding the tags was really the cause of the late provision of the luggage... let's separate this into two issues:
1) Whether the tags caused the delay
2) Whether the airline should be putting the tags on the bags in the first place.
I am more focused on 2).
I, for one, am getting tired of DL management trying to commercialize every aspect of my interface with the airline.
Of course I really shouldn't have to make that choice IMO.