Delta360 for HVC DM's
Oct 19, 2013, 8:49 pm
#46
Suspended
Original Poster
Join Date: Aug 2009
Location: Look up - On a ✈ DELTA ✈ jet NOW!
Programs: Blogger & Delta Diamond Medallion Million Miler
Posts: 4,174
I don't know if anyone can actually know the real answer to this, but I've always wondered how much that matters.
I've been PM/DM for the last 10 years, and I purchase - usually on my DL Amex - tickets for about 12 staff. My spend varies by year but often tops out around 100K.
I know that's not a lot of money in the world of corp travel, but I really would love to have some sense of whether DL actually even tracks that kind of spend, and how much they care.
I've been PM/DM for the last 10 years, and I purchase - usually on my DL Amex - tickets for about 12 staff. My spend varies by year but often tops out around 100K.
I know that's not a lot of money in the world of corp travel, but I really would love to have some sense of whether DL actually even tracks that kind of spend, and how much they care.
Oct 19, 2013, 9:30 pm
#48
FlyerTalk Evangelist
Join Date: Oct 2011
Location: Anywhere I need to be.
Programs: OW Emerald, *A Gold, NEXUS, GE, ABTC/APEC, South Korea SES, eIACS, PP, Hyatt Diamond
Posts: 16,046
The hard product and customer service on Delta is hard to beat. AA is going to go through some pains personal wise as they leave bankruptcy due to give backs. IROOPS is one place where Delta excels and for me to know that if something goes wrong I don't have the highest priority would be pretty disappointing, especially knowing that for me CK is a slam dunk if what I understand from a couple friends who are members is correct.
(they have allowed me to take non permissible routings on AA metal, and have rebooked me on other airlines, both within and out of OW.)
Oct 19, 2013, 11:52 pm
#49
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,423
DL's base Diamond program in some ways is better than UA's GS program:
125% status bonus vs 100% for UA
Free Skyclub access vs none for UA
Choice Benefits (but UA has usable SWU's, so maybe that doesn't count)
and an airline that's arguably more operationally reliable than UA
I am glad to see Delta offer something like 360 to HVC's, if for no other reason than to address the whining about not getting recognition worthy of their spend.
125% status bonus vs 100% for UA
Free Skyclub access vs none for UA
Choice Benefits (but UA has usable SWU's, so maybe that doesn't count)
and an airline that's arguably more operationally reliable than UA
I am glad to see Delta offer something like 360 to HVC's, if for no other reason than to address the whining about not getting recognition worthy of their spend.
SC access is a nice perk over UA.
And CB doesn't do much in the way of UG instruments. SWU's at DL are worthless IMO.
Oct 20, 2013, 9:36 am
#54
Join Date: Aug 2011
Location: JFK/LGA/EWR
Posts: 1,296
Oct 20, 2013, 10:42 am
#56
Join Date: Feb 2012
Location: Los Angeles, CA
Programs: DL DM, UA 1K, AA EXP, US G, SPG P, HH D, MR G, NEXUS/GE, DL AMEX Reserve
Posts: 2,035
Oct 20, 2013, 11:04 am
#57
Join Date: Mar 2009
Location: Denver, CO
Posts: 791
Oct 20, 2013, 11:09 am
#58
Join Date: Feb 2012
Location: Los Angeles, CA
Programs: DL DM, UA 1K, AA EXP, US G, SPG P, HH D, MR G, NEXUS/GE, DL AMEX Reserve
Posts: 2,035
Oct 20, 2013, 2:32 pm
#59
Join Date: Nov 2003
Location: ORD / MDW / FLL
Programs: DL DM/1MM, AA EXP, SPG Platinum, Hyatt Platinum, Marriott Platinum
Posts: 2,295
2. UGs more likely to clear at window. Less FCM. If EXPs do not clear an UG they get a free cocktail and a snack box in Y.
3. More MCE in planes AA than EC on DL.
4. EXPs board before all other elites. On DL when half the plane is "elite" SkyPriority is a mess.
5. Meal service is much better. Can pre-order meals in F now from the available menu. Still have sundaes on longer domestic flights.
6. Better pitch in F.
7. SWUs that are easily usable. I have not had a flight all year where I could not use a SWU...at the lowest available fare.
8. Better award ticket availability and a process that allows them to get a waiver to offer lowest award level to EXPs. I have been successful using this and saved 225K miles over DL on an award ticket to Europe.
Oct 20, 2013, 9:59 pm
#60
FlyerTalk Evangelist
Join Date: Oct 2011
Location: Anywhere I need to be.
Programs: OW Emerald, *A Gold, NEXUS, GE, ABTC/APEC, South Korea SES, eIACS, PP, Hyatt Diamond
Posts: 16,046
The first point isn't very useful when you constantly switch SIM cards across multiple nations.