Sky Club Access (2009 - June 2022)
Apr 13, 2016, 8:36 pm
#361
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,086
More confusion!
Here is my reply from Delta Online Customer Support...
"Thank you for your email to Delta Air Lines inquiring to access Delta
Sky Club on your upcoming travel from New York to Portland.
To clarify, Delta Sky Clubs are accessible to passengers holding
same-day international First Class or Delta One™ tickets.
Sky Clubs may be enjoyed by our transcontinental Delta One™ passengers
with same-day travel on a nonstop Delta flight between: New York’s JFK
to/from Denver, Las Vegas, Los Angeles, Portland, Phoenix, San Diego,
Seattle, and San Francisco.
For further assistance, please contact one of our Reservations
specialists at 800-221-1212/404-765-5000. Click here to find the best
number to reach us if you'll be calling from outside the United States,
Puerto Rico, the U.S. Virgin Islands, Guam, or Canada.
We appreciate the opportunity to review your concerns and hope your trip
will be pleasant in every respect."
So... Is my Business Class ticket a Delta One ticket?
link to Screen shot of the Delta site
Here is my reply from Delta Online Customer Support...
"Thank you for your email to Delta Air Lines inquiring to access Delta
Sky Club on your upcoming travel from New York to Portland.
To clarify, Delta Sky Clubs are accessible to passengers holding
same-day international First Class or Delta One™ tickets.
Sky Clubs may be enjoyed by our transcontinental Delta One™ passengers
with same-day travel on a nonstop Delta flight between: New York’s JFK
to/from Denver, Las Vegas, Los Angeles, Portland, Phoenix, San Diego,
Seattle, and San Francisco.
For further assistance, please contact one of our Reservations
specialists at 800-221-1212/404-765-5000. Click here to find the best
number to reach us if you'll be calling from outside the United States,
Puerto Rico, the U.S. Virgin Islands, Guam, or Canada.
We appreciate the opportunity to review your concerns and hope your trip
will be pleasant in every respect."
So... Is my Business Class ticket a Delta One ticket?
link to Screen shot of the Delta site
That agent is giving old, stale information. The only flights now that get access are the JFK-SFO/LAX Delta One flights. The other routes listed were not Delta One, but did provide for lounge access until around the beginning of the year. You are not on a Delta One route. The column heading in your screenshot says Delta One/First which means it could be one or the other (but not both). Note the individual flight selections say "First", not "Delta One". If this were a Delta One route, it would say Delta One next to each flight selection instead of First. If you search for a JFK-SFO or JFK-LAX trip, you will see the difference.
Apr 13, 2016, 8:56 pm
#362
Join Date: Oct 2009
Location: MSP
Programs: Delta PM, 1MM
Posts: 3,784
This page lists them all, after you apply the appropriate filters:
https://www.delta.com/skyclub/viewSk...cations.action
Apr 14, 2016, 5:45 am
#363
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Earth. Residency:HKG formerly:YYZ
Programs: CX, DL, Nexus/GE, APEC
Posts: 10,691
I think the operational word is international, i.e. it is "international (First Class or DeltaOne)", not "(international First Class) or (Delta One)."
I would be more annoyed that the quoted response contains outdated info re: access on a transcon ticket per LBJ's post above and as stated here
http://www.delta.com/content/www/en_...-of-terms.html
I would be more annoyed that the quoted response contains outdated info re: access on a transcon ticket per LBJ's post above and as stated here
http://www.delta.com/content/www/en_...-of-terms.html
Apr 14, 2016, 6:43 am
#364
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,517
Yes. As SkyTeam Elite+ you and one guest have access to an Air France departure lounge at CDG. Unless the Salon Lounge is a special one with which I'm unfamiliar.
This page lists them all, after you apply the appropriate filters:
https://www.delta.com/skyclub/viewSk...cations.action
This page lists them all, after you apply the appropriate filters:
https://www.delta.com/skyclub/viewSk...cations.action
Apr 14, 2016, 8:30 am
#365
Join Date: Dec 2013
Location: NYC
Programs: Delta, Marriott, Kimpton
Posts: 196
I think the operational word is international, i.e. it is "international (First Class or DeltaOne)", not "(international First Class) or (Delta One)."
I would be more annoyed that the quoted response contains outdated info re: access on a transcon ticket per LBJ's post above and as stated here
http://www.delta.com/content/www/en_...-of-terms.html
I would be more annoyed that the quoted response contains outdated info re: access on a transcon ticket per LBJ's post above and as stated here
http://www.delta.com/content/www/en_...-of-terms.html
That's the exact same response I received. I did pursue the issue relentlessly and was eventually given a free day pass after the fact.
Apr 14, 2016, 1:14 pm
#366
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
Aargh... I am so bummed to hear this! Thank you for taking the time to share your experience.
I just upgraded our tickets on Delta from Economy to Business for our June flight from JFK to PDX (nonstop). I was hoping for lounge access. This policy is certainly not clear and I was granted access to the T4 Delta Sky Club in October 2014 for a nonstop flight from JFK to SEA (Used miles).
SeatGuru describes the seats on this 757 as Delta One.
Glad to know this in advance - evening PDX flights seem to depart from T2 anyway.
I just upgraded our tickets on Delta from Economy to Business for our June flight from JFK to PDX (nonstop). I was hoping for lounge access. This policy is certainly not clear and I was granted access to the T4 Delta Sky Club in October 2014 for a nonstop flight from JFK to SEA (Used miles).
SeatGuru describes the seats on this 757 as Delta One.
Glad to know this in advance - evening PDX flights seem to depart from T2 anyway.
In the past, there was a list of about a half dozen additional nonstop transcons to and from JFK that were also entitled to lounge access in FC or business class, but this policy has changed.
Apr 14, 2016, 1:20 pm
#367
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
.....or the fact that there are some international routes that are marketed as business but not D1, such as northern South America, unless this has changed again too. They're basically like domestic FC (and have the same upgrade rules, although they do get lounge access).
Apr 14, 2016, 1:43 pm
#368
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,086
The phone agent that canadiantransplant spoke with is wrong: JFK-PDX is not D1 service. The only domestic D1 flights are the nonstop JFK-LAX/SFO and vv transcons.
In the past, there was a list of about a half dozen additional nonstop transcons to and from JFK that were also entitled to lounge access in FC or business class, but this policy has changed.
In the past, there was a list of about a half dozen additional nonstop transcons to and from JFK that were also entitled to lounge access in FC or business class, but this policy has changed.
Bottomline, just because an aircraft has Delta One seating or a 'J'/business fare class assigned to it (J/C/D/I/Z) does not make the flight a "Delta One" flight with lounge access.
Last edited by xliioper; Apr 14, 2016 at 2:56 pm
Apr 14, 2016, 2:42 pm
#369
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
More confusion!
Here is my reply from Delta Online Customer Support...
"Thank you for your email to Delta Air Lines inquiring to access Delta
Sky Club on your upcoming travel from New York to Portland.
To clarify, Delta Sky Clubs are accessible to passengers holding
same-day international First Class or Delta One™ tickets.
Sky Clubs may be enjoyed by our transcontinental Delta One™ passengers
with same-day travel on a nonstop Delta flight between: New York’s JFK
to/from Denver, Las Vegas, Los Angeles, Portland, Phoenix, San Diego,
Seattle, and San Francisco.
For further assistance, please contact one of our Reservations
specialists at 800-221-1212/404-765-5000. Click here to find the best
number to reach us if you'll be calling from outside the United States,
Puerto Rico, the U.S. Virgin Islands, Guam, or Canada.
We appreciate the opportunity to review your concerns and hope your trip
will be pleasant in every respect."
So... Is my Business Class ticket a Delta One ticket?
link to Screen shot of the Delta site
Here is my reply from Delta Online Customer Support...
"Thank you for your email to Delta Air Lines inquiring to access Delta
Sky Club on your upcoming travel from New York to Portland.
To clarify, Delta Sky Clubs are accessible to passengers holding
same-day international First Class or Delta One™ tickets.
Sky Clubs may be enjoyed by our transcontinental Delta One™ passengers
with same-day travel on a nonstop Delta flight between: New York’s JFK
to/from Denver, Las Vegas, Los Angeles, Portland, Phoenix, San Diego,
Seattle, and San Francisco.
For further assistance, please contact one of our Reservations
specialists at 800-221-1212/404-765-5000. Click here to find the best
number to reach us if you'll be calling from outside the United States,
Puerto Rico, the U.S. Virgin Islands, Guam, or Canada.
We appreciate the opportunity to review your concerns and hope your trip
will be pleasant in every respect."
So... Is my Business Class ticket a Delta One ticket?
link to Screen shot of the Delta site
Apr 14, 2016, 2:58 pm
#370
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,086
Both LAS and PHX received access. It was SLC that was excluded (even though it is further west than DEN). Presumably due to having a significant population of hub-hostage's that DL did not feel they had to compete for their business.
Apr 14, 2016, 3:11 pm
#371
Join Date: Jan 2010
Location: DCA
Programs: AA EP, HH LT Diamond
Posts: 1,001
Hello all,
Quick confirmation. Wife and I are traveling DCA-LHR through DTW in J. I have an SC membership but my wife does not. Would we just have access to the lounge at DTW or also at DCA? Any DTW lounge recommendations? We will honestly probably just get dinner but thought I'd check. Thanks!
Quick confirmation. Wife and I are traveling DCA-LHR through DTW in J. I have an SC membership but my wife does not. Would we just have access to the lounge at DTW or also at DCA? Any DTW lounge recommendations? We will honestly probably just get dinner but thought I'd check. Thanks!
Apr 14, 2016, 3:21 pm
#372
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
Apr 14, 2016, 3:24 pm
#373
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
Hello all,
Quick confirmation. Wife and I are traveling DCA-LHR through DTW in J. I have an SC membership but my wife does not. Would we just have access to the lounge at DTW or also at DCA? Any DTW lounge recommendations? We will honestly probably just get dinner but thought I'd check. Thanks!
Quick confirmation. Wife and I are traveling DCA-LHR through DTW in J. I have an SC membership but my wife does not. Would we just have access to the lounge at DTW or also at DCA? Any DTW lounge recommendations? We will honestly probably just get dinner but thought I'd check. Thanks!
The SC at the center of the A terminal at DTW is the largest and is likely to be closest to your gate for LHR. It also has the longest hours, but if it seems crowded or noisy, you could take the red overhead train to the SC on either end, but watch for early closing and weekend hours.
There should be substantial F&B in all SCs, including two kinds of soup.
I'd plan on enjoying the D1 dinner that will be served soon after takeoff, with orders being taken by the purser during boarding. Don't eat dinner in the airport.
Apr 14, 2016, 7:15 pm
#374
Join Date: Jan 2010
Location: DCA
Programs: AA EP, HH LT Diamond
Posts: 1,001
You can use the SC at DCA and any/all SCs at DTW. There's also an arrival lounge arrangement at LHR: IIRC Yotel or take the tube to the other DL terminal for the DL arrivals lounge. You should get an email from DL about LHR arrangements.
The SC at the center of the A terminal at DTW is the largest and is likely to be closest to your gate for LHR. It also has the longest hours, but if it seems crowded or noisy, you could take the red overhead train to the SC on either end, but watch for early closing and weekend hours.
There should be substantial F&B in all SCs, including two kinds of soup.
I'd plan on enjoying the D1 dinner that will be served soon after takeoff, with orders being taken by the purser during boarding. Don't eat dinner in the airport.
The SC at the center of the A terminal at DTW is the largest and is likely to be closest to your gate for LHR. It also has the longest hours, but if it seems crowded or noisy, you could take the red overhead train to the SC on either end, but watch for early closing and weekend hours.
There should be substantial F&B in all SCs, including two kinds of soup.
I'd plan on enjoying the D1 dinner that will be served soon after takeoff, with orders being taken by the purser during boarding. Don't eat dinner in the airport.
Apr 15, 2016, 12:09 am
#375
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
If you must eat at DTW, IMO the best choices are the wine bar for snacks or the Westin (outside of security). There's also a sushi place that people seem to like.