First Class Monetization, or FCM: The Definitive Thread
Jun 19, 2016, 10:11 pm
#3181
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,375
I had a ~$400 Q fare on the SEA-JFK-DCA redeye last night -- a newly reconfigured 20F 757 and a CR9; the offer was $540 to upgrade at OLCI
the app showed two F seats on SEA-DTW-IAD (753/CR9) for sale at $551 (K was available for approx $380, and C+ for $577 -- absurd), but neither the GA nor a supervisor (on the phone; I never saw a redcoat) would book one of them for me as part of a VDB ... C+, yes, but not F ("there are 7 people waitlisted for those F seats -- probably some DMs -- and we can't bump any of them")
by the time I got my $500 voucher and migrated to the gate for DTW, the GIDS showed me as 2 of 8 for what actually turned out to be 3 seats
the app showed two F seats on SEA-DTW-IAD (753/CR9) for sale at $551 (K was available for approx $380, and C+ for $577 -- absurd), but neither the GA nor a supervisor (on the phone; I never saw a redcoat) would book one of them for me as part of a VDB ... C+, yes, but not F ("there are 7 people waitlisted for those F seats -- probably some DMs -- and we can't bump any of them")
by the time I got my $500 voucher and migrated to the gate for DTW, the GIDS showed me as 2 of 8 for what actually turned out to be 3 seats
Jun 20, 2016, 2:40 am
#3182
Join Date: Jun 2004
Location: San Diego
Programs: IHG Spire Amb, HH Diamond, DL Diamond and 1MM
Posts: 3,611
Jun 20, 2016, 4:42 am
#3183
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,375
bingo! I had been 5 of 12 for 2 on SEA-JFK; had a C+ window seat, so it wouldn't have been a problem if they didn't need me, but I have to say that I really prefer the old-style F seats in the 753 to the new slimline ones (esp on a redeye flight when all the window seats were occupied)
Jun 27, 2016, 8:55 pm
#3184
Join Date: Jun 2010
Location: ROC/NYC/MSP/LAX/HKG/SIN
Posts: 3,215
SDC versus IRROPs options after FCM?
I came across the possibility to choose LAX-JFK-DC, and it was apparently a little more expensive than LAX-DTW-DC, or LAX-ATL-DC. I understand that as an FO you cannot touch SDC, but IRROPs seem to be able to access all other options. If the LAX-ATL-DC is booked in P, you have to call to SDC to get through JFK. Do IRROP handling app/webpage tries to match the P fare into I at least, or we still have to call in to get the JFK leg?
Jun 27, 2016, 9:57 pm
#3185
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,375
IROPS recovery (almost) always outprioritizes SDC
as an FO you can indeed SDC front cabin (G/A/P/D/Z/I/J/F) bookings as long as there's an available front cabin seat on your desired flight(s); it will just cost you $50 ... it is always better to find the flights you want, call the Medallion line, and have the agent make the change -- online/app SDCs are often problematic because the reissue desk may have to get involved, esp when trying to get onto the JFK<-->LAX/SFO flights
as an FO you can indeed SDC front cabin (G/A/P/D/Z/I/J/F) bookings as long as there's an available front cabin seat on your desired flight(s); it will just cost you $50 ... it is always better to find the flights you want, call the Medallion line, and have the agent make the change -- online/app SDCs are often problematic because the reissue desk may have to get involved, esp when trying to get onto the JFK<-->LAX/SFO flights
Jul 26, 2016, 11:02 pm
#3186
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
The new capability for booking coach one direction and FC the other is going to cause some FCM confusion.
In the good ol' days, if you selected an coach fare outbound, and proceeded to the page to select the return flights, the FC fare was the actual FC fare assuming that both the outbound and return legs were in FC.
Now, the FC fare on the return legs page appears to reflect the coach fare selected on the outbound leg with the addition of the FC fare on the return leg, if you were to select it.
So, the FC fare displayed is not reflective of the total cost for the out and back FCM buy-up. It reflects the cost of coach outbound and FC return.
That'll prompt a few confused calls to SMS.
In the good ol' days, if you selected an coach fare outbound, and proceeded to the page to select the return flights, the FC fare was the actual FC fare assuming that both the outbound and return legs were in FC.
Now, the FC fare on the return legs page appears to reflect the coach fare selected on the outbound leg with the addition of the FC fare on the return leg, if you were to select it.
So, the FC fare displayed is not reflective of the total cost for the out and back FCM buy-up. It reflects the cost of coach outbound and FC return.
That'll prompt a few confused calls to SMS.
Jul 27, 2016, 9:46 am
#3187
Original Member and FlyerTalk Evangelist
Join Date: May 1998
Location: Kansas City, MO, USA
Programs: DL PM/MM, AA ExPlat, Hyatt Glob, HH Dia, National ECE, Hertz PC
Posts: 16,579
The new capability for booking coach one direction and FC the other is going to cause some FCM confusion.
In the good ol' days, if you selected an coach fare outbound, and proceeded to the page to select the return flights, the FC fare was the actual FC fare assuming that both the outbound and return legs were in FC.
Now, the FC fare on the return legs page appears to reflect the coach fare selected on the outbound leg with the addition of the FC fare on the return leg, if you were to select it.
So, the FC fare displayed is not reflective of the total cost for the out and back FCM buy-up. It reflects the cost of coach outbound and FC return.
That'll prompt a few confused calls to SMS.
In the good ol' days, if you selected an coach fare outbound, and proceeded to the page to select the return flights, the FC fare was the actual FC fare assuming that both the outbound and return legs were in FC.
Now, the FC fare on the return legs page appears to reflect the coach fare selected on the outbound leg with the addition of the FC fare on the return leg, if you were to select it.
So, the FC fare displayed is not reflective of the total cost for the out and back FCM buy-up. It reflects the cost of coach outbound and FC return.
That'll prompt a few confused calls to SMS.
Jul 27, 2016, 10:14 am
#3188
Join Date: Sep 2003
Location: Long Beach, CA
Programs: DL DM
Posts: 5,292
Here's a new one. AMEX companion certificate fare DTW-SAN....steerage. Offered paid upgrade at check in $189. Took it. Friend bought the ticket...I wasn't even the procuring party on the transaction. I was able to purchase for both of us. I thought those were un-upgradable under any condition.
Jul 27, 2016, 10:26 am
#3189
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
Maybe it will confuse those familiar with the old system, but it seems like the new approach is more intuitive in that when you select a particular cabin on the first segment, it doesn't change that segment to something else based on what you selected for the second segment.
).Only suggesting that there is going to be a lot of consternation during the transition period.
Jul 27, 2016, 11:01 am
#3190
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,375
Here's a new one. AMEX companion certificate fare DTW-SAN....steerage. Offered paid upgrade at check in $189. Took it. Friend bought the ticket...I wasn't even the procuring party on the transaction. I was able to purchase for both of us. I thought those were un-upgradable under any condition.
Jul 27, 2016, 9:20 pm
#3191
Original Member and FlyerTalk Evangelist
Join Date: May 1998
Location: Kansas City, MO, USA
Programs: DL PM/MM, AA ExPlat, Hyatt Glob, HH Dia, National ECE, Hertz PC
Posts: 16,579
Here's a new one. AMEX companion certificate fare DTW-SAN....steerage. Offered paid upgrade at check in $189. Took it. Friend bought the ticket...I wasn't even the procuring party on the transaction. I was able to purchase for both of us. I thought those were un-upgradable under any condition.
Jul 27, 2016, 9:46 pm
#3192
Join Date: Jan 2015
Programs: delta dm
Posts: 1,677
Here's a new one. AMEX companion certificate fare DTW-SAN....steerage. Offered paid upgrade at check in $189. Took it. Friend bought the ticket...I wasn't even the procuring party on the transaction. I was able to purchase for both of us. I thought those were un-upgradable under any condition.
