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Truist (fka Suntrust) Skymiles Check Card [see WIKI for offers]

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Old Jul 3, 2014, 12:11 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: muji
Please don't delete this Wiki.
Some of us still earn Delta miles with this card or may want information about past or grandfathered terms and conditions.

Please do not spread panic about miles not posting until after the 10th of each month.
In most cases, miles post in the evening on the 5th of each month if it's a business day, or else the evening of the next business day. "Miles post for purchases made between (inclusive) 5th day of prior month to 4th day of current month."
__________________________________________________ ____________

Current offer (as of March 2017) is for just 5,000 miles.
https://www.suntrust.com/personal-ba...les-debit-card

Most current 25,000 offer was in-branch only, through May 9, 2016:
INTRODUCING YOUR NEW EVERYDAY GETAWAY CARD: THE SKYMILES® DEBIT CARD.
Ready for a one-of-a-kind debit card that actually rewards you? Here's one that deposits miles directly into your SkyMiles account. You can earn up to 25,000 bonus miles with the SkyMiles World Debit Card from SunTrust. What's more, when you use your Card for everyday purchases, the miles add up quickly — and they'll never expire.

Here's how it works:
• Present this email at your nearest branch, or call 1-800-650-7277 and mention this offer.
• Get 5,000 bonus miles when you open or upgrade to a new qualifying SunTrust Signature Advantage Checking account with a Delta SkyMiles Debit Card and make your first qualifying purchase. If you already have a Signature Advantage Checking account, ask to upgrade your debit card to a Delta SkyMiles Debit Card.
• Get an additional 20,000 promotional bonus miles when you make 20 qualifying purchases within the first 90 days of account opening.
Continue to earn miles just for using your Card:
• Earn 1 mile for every dollar spent on everyday purchases like groceries, gas and restaurant purchases.1 (up to 4,000 per Card monthly)
• Earn 2 miles per dollar on all direct Delta purchases including flights, Delta Sky Club® passes, in-flight purchases of food and beverages and more.1
• Apply your miles toward upgrades and Award Travel to more than 1,000 destinations worldwide2 on Delta and its partner airlines.
• $75 Annual Fee (reduced fee may apply, ask for details).1
Hurry — this incredible 25,000 bonus mile offer is only available until May 9, 2016.
VISIT YOUR LOCAL BRANCH
    __________________________________________________ _____________

    History of Recent Past Offers:

    Changes as of 7/25/15 :
    Balanced Banking (no longer available): 95a/f, 1mile/$2 up to 2000 miles, $3000 daily collected balance to avoid monthly fee

    Signature Advantage: $75a/f, 1mile/$1 up to 4000 miles, $25000 daily collected balance to avoid monthly fee

    Solid Choice: $95a/f, 2m/$1 up to 2000 miles, $5000 daily collected balance to avoid monthly fee
    SunTrust has a list of items that aren't supposed to earn miles, but some do anyway: cash advances, cash back, ATM transactions, tax payments, payments for stored value cards, wire transfers, money transfers, money orders, cashier checks, quasi cash, travelers cheques, purchase of monetary instruments

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    If SunTrust closed your account, it would be great if you could share a little info about the account history.
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    Truist (fka Suntrust) Skymiles Check Card [see WIKI for offers]

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    Old Jan 2, 2016, 2:16 pm
      #2536  
     
    Join Date: Feb 2013
    Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
    Posts: 5,948
    Originally Posted by jk2
    Just received a certified letter from ST that after reviewing my accounts they would like to close it. I am surprised. I survived shutdown waves last summer, and usually spend ~$20K/month, but after devaluation, I did only $5K first month and $12-17K other months. I only deposited couple of MOs during all my days with ST, I have their Signature account ($25K balance to avoid fees) and when I was approaching that limit, I deposited checks from my other bank accounts or wife wrote her checks to me, or I did ACH. I did all my spend in WMT.

    I noticed in the letter that they suggest to close an account by specific date, otherwise, they would close it. I wonder, if I close account myself, can I open another one in the future?
    Wow. That is indeed strange. And worrisome. May I ask how long you've had the account? I've deposited a total of $3k in MO in 20 years (and did so about 2 months ago). ST is my main bank. I do use the debit to pay mortgage and cc via bill pay at WM but not much any more. Maybe a total of 4-5k per month.
    Stgermainparis is offline  
    Old Jan 2, 2016, 4:28 pm
      #2537  
    jk2
     
    Join Date: Dec 2010
    Posts: 1,516
    Originally Posted by Stgermainparis
    Wow. That is indeed strange. And worrisome. May I ask how long you've had the account? I've deposited a total of $3k in MO in 20 years (and did so about 2 months ago). ST is my main bank. I do use the debit to pay mortgage and cc via bill pay at WM but not much any more. Maybe a total of 4-5k per month.
    I had this account from May, 2013. What is strange that all these years I kept much less balance and used it all until I reach $3K (minimum to avoid fees). Now I keep $25K+, and such outcome. I also deposited these MOs in last couple of months, never before. I have a direct deposit to ST, other things and indeed I was very surprised to receive their closure letter.
    jk2 is offline  
    Old Jan 3, 2016, 1:21 pm
      #2538  
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    Join Date: Jul 2008
    Location: IAH
    Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
    Posts: 12,794
    jk2, are you in a ST state?

    This card/account has been in my thoughts since I'm going to close my account before the next annual fee comes up and was wondering how hard to hit it between now and then.
    krazykanuck is offline  
    Old Jan 3, 2016, 5:20 pm
      #2539  
     
    Join Date: Oct 2002
    Posts: 255
    just wonder... does cashback from grocery store or Walmart earn delta miles using ST debit card?
    thanks
    sbbi is offline  
    Old Jan 4, 2016, 7:24 am
      #2540  
    jk2
     
    Join Date: Dec 2010
    Posts: 1,516
    Originally Posted by krazykanuck
    jk2, are you in a ST state?

    This card/account has been in my thoughts since I'm going to close my account before the next annual fee comes up and was wondering how hard to hit it between now and then.
    yes, I'm in FL.

    Probably, they finally got their eyes on my account. Of course, my primary spend was in WMT, but comparing to others, it wasn't such excessive.

    It might sound stupid, but I wonder, did they blacklist me or not?

    Another thing - I only loaded my Serve card two times this month. Since the cutoff date is 4th, the rest of miles wouldn't post this cycle. IF I close my account soon, will I get unposted miles next month or they forfeit them?

    Also, I'm thinking how to get my $25K balance easily and without hitting any fees. If I go to bank to close my account, would they be able to give me a check for that amount?
    jk2 is offline  
    Old Jan 4, 2016, 8:54 am
      #2541  
     
    Join Date: Feb 2013
    Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
    Posts: 5,948
    Originally Posted by jk2
    yes, I'm in FL.

    Probably, they finally got their eyes on my account. Of course, my primary spend was in WMT, but comparing to others, it wasn't such excessive.

    It might sound stupid, but I wonder, did they blacklist me or not?

    Another thing - I only loaded my Serve card two times this month. Since the cutoff date is 4th, the rest of miles wouldn't post this cycle. IF I close my account soon, will I get unposted miles next month or they forfeit them?

    Also, I'm thinking how to get my $25K balance easily and without hitting any fees. If I go to bank to close my account, would they be able to give me a check for that amount?
    Geez, jk2. That's crappy. Sorry. Makes me wonder what's going on. My profile is similar to yours with two exceptions: I've had the account since 1997 and I have the regular account w/ only 3k minimum requirement.

    The thing that bugs me about this is why does ST persist with the Delta debit card if they shut down accounts b/c of it (assuming this is why they are shutting you down). If they impose a limit of 2k or 4k points, as they do now, then why shut down? Makes no sense. If they still aren't happy with those limits, then just get rid of the thing, or impose lower limits and most folks will close their accounts, if they haven't already. I just don't get it.

    Last edited by Stgermainparis; Jan 4, 2016 at 10:21 am
    Stgermainparis is offline  
    Old Jan 4, 2016, 11:28 am
      #2542  
     
    Join Date: May 2014
    Location: PWM
    Programs: Delta PM
    Posts: 822
    This is all very troubling. I'm with Stgermainparis, why are they worrying about any of this after instituting the points limits. Strange and makes me wonder if I'm next.
    JayTeaBee is offline  
    Old Jan 6, 2016, 2:08 pm
      #2543  
     
    Join Date: May 2014
    Location: PWM
    Programs: Delta PM
    Posts: 822
    I'm expecting the monthly miles to post tonight. It seems things have moved over the the 6th (or first business day after the 6th)
    JayTeaBee is offline  
    Old Jan 6, 2016, 2:46 pm
      #2544  
     
    Join Date: Feb 2013
    Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
    Posts: 5,948
    Originally Posted by JayTeaBee
    I'm expecting the monthly miles to post tonight. It seems things have moved over the the 6th (or first business day after the 6th)
    My Dec posted on the 8th, even though Dec 7th was a business day. May be another day. I'll be interested to see what happens. How much they are limiting. Since all the joy has left this card, I don't think about using it much and so don't even always hit the 2k limit. On the up side, I did get what I wanted out of it, which was a summer trip for 6 to the UK this July. So I'm happy.
    Stgermainparis is offline  
    Old Jan 6, 2016, 4:03 pm
      #2545  
     
    Join Date: May 2014
    Location: PWM
    Programs: Delta PM
    Posts: 822
    Yep, looks like you're right, 6pm EST and nothing yet. Here I was thinking I had figured them out lol....
    JayTeaBee is offline  
    Old Jan 6, 2016, 4:51 pm
      #2546  
     
    Join Date: May 2014
    Location: PWM
    Programs: Delta PM
    Posts: 822
    Just got the following email. Balls.

    Please accept our apology! We recently identified an error where the earning cap for your Delta SkyMiles® World Debit Card was incorrectly set. As a result, you earned more miles for transactions made between Aug. 5 and Dec. 4 than the program limits should have allowed. Please note that your SkyMiles® balance will not be adjusted. The error has now been corrected and you will earn SkyMiles® as we previously communicated. For more information about how SkyMiles® are earned, please visit www.suntrust.com/skymiles.
    JayTeaBee is offline  
    Old Jan 6, 2016, 5:18 pm
      #2547  
    jk2
     
    Join Date: Dec 2010
    Posts: 1,516
    Originally Posted by JayTeaBee
    Just got the following email. Balls.

    Please accept our apology! We recently identified an error where the earning cap for your Delta SkyMiles® World Debit Card was incorrectly set. As a result, you earned more miles for transactions made between Aug. 5 and Dec. 4 than the program limits should have allowed. Please note that your SkyMiles® balance will not be adjusted. The error has now been corrected and you will earn SkyMiles® as we previously communicated. For more information about how SkyMiles® are earned, please visit www.suntrust.com/skymiles.
    I was afraid it would happen. I was really enjoying my non capped earnings.
    jk2 is offline  
    Old Jan 6, 2016, 7:53 pm
      #2548  
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    Join Date: Jul 2008
    Location: IAH
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    Posts: 12,794
    Originally Posted by jk2
    I was afraid it would happen. I was really enjoying my non capped earnings.
    Me too. I was hoping they were going to leave that alone. Yet I didn't receive that email. Also haven't seen miles post today. Come on ST, get it together.
    krazykanuck is offline  
    Old Jan 6, 2016, 9:51 pm
      #2549  
     
    Join Date: Jan 2011
    Programs: UA S, Marriott P
    Posts: 1,154
    Originally Posted by krazykanuck
    Me too. I was hoping they were going to leave that alone. Yet I didn't receive that email. Also haven't seen miles post today. Come on ST, get it together.
    keeping fingers crossed for last good month. Haven't received the email either though.
    dsauch is offline  
    Old Jan 7, 2016, 8:53 am
      #2550  
     
    Join Date: May 2014
    Location: PWM
    Programs: Delta PM
    Posts: 822
    Kind of funny because until Dec I didn't do any extra spend and, if the email is accurate, the extra I did in December will not show up. Best wishes to all of you not getting capped but I have a feeling they fixed the issue for everyone.
    JayTeaBee is offline  


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