Truist (fka Suntrust) Skymiles Check Card [see WIKI for offers]

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Sep 10, 2015 | 2:44 am
  #2491  
Quote: No need to panic. Miles posted and actually greater then 4k so pleasantly surprised.
Do you have a Signature account - that earns 1 mile/$1?

I have 'old' account that supposed to earn 0.5 miles/$1 with cap of 2K miles. I spent $4100 last month, got 2050 miles.
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Sep 10, 2015 | 6:10 am
  #2492  
I have the Signature account, miles posted, got more than 4k (not much as I limited my spending) but that's interesting.....
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Sep 10, 2015 | 7:12 am
  #2493  
Those pitiful 2k miles look so sad in my account.
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Sep 10, 2015 | 7:31 am
  #2494  
Quote: I have the Signature account, miles posted, got more than 4k (not much as I limited my spending) but that's interesting.....
Has anyone already asked SunTrust what is now the span of each 1-month period? Is it the calendar month, because it definitely wasn't the 5th to the 4th this time?

I received around 1900 miles, under my $4000+ spending in a Balanced Banking account. Also, I had $6000+ in purchases on 7/23 that posted as 7/29 transactions. Being past the 7/25 date, they didn't appear in my August miles. However it seems they also didn't appear in my September miles. That late July period seems like a no-man's land. Thanks.
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Sep 10, 2015 | 8:53 am
  #2495  
Quote: Has anyone already asked SunTrust what is now the span of each 1-month period? Is it the calendar month, because it definitely wasn't the 5th to the 4th this time?
its the same exact thing as it has always been. there were always outlier months like 10/14 posted on 8th. You want to be safe? Always spend after miles post and before 30/31st. There is no point in calling drones at ST call-center.
You have first month after major change, plus 3 day bank holiday. The miles posted exactly when one would expect them - one business day after holiday.
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Sep 10, 2015 | 9:19 am
  #2496  
Quote:
I received around 1900 miles, under my $4000+ spending in a Balanced Banking account. Also, I had $6000+ in purchases on 7/23 that posted as 7/29 transactions. Being past the 7/25 date, they didn't appear in my August miles. However it seems they also didn't appear in my September miles. That late July period seems like a no-man's land. Thanks.
I think i am having the same issue even though my purchased posted before 7/25
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Sep 10, 2015 | 10:02 am
  #2497  
Quote: its the same exact thing as it has always been. there were always outlier months like 10/14 posted on 8th. You want to be safe? Always spend after miles post and before 30/31st. There is no point in calling drones at ST call-center.
You have first month after major change, plus 3 day bank holiday. The miles posted exactly when one would expect them - one business day after holiday.
I'm not talking about the day of the month that miles post. I couldn't care less about that.

The monthly cap did not exist in the past, so it's not "the same exact thing" and the dates matter more. As I said, my spending on 7/23 showed up as 7/29 on SunTrust. I did not receive miles for that spending in August nor in September. Even if I exclude those purchases, I was still shortchanged this week. To be safe I exceeded $4000 in spending IN THE WINDOW YOU DESCRIBED and did not get my expected 2000 miles.

I don't want to call SunTrust either. There's no need to put eyes on my account. I simply asked if SunTrust had already explained to someone that maybe they're now using a calendar month or whatever.
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Sep 10, 2015 | 11:38 am
  #2498  
Quote: Even if I exclude those purchases, I was still shortchanged this week.
you did something wrong, i have not been short-changed in last two years.
july miles posted in 3 batches for me, as well as many here. so it was a definite outlier.

Quote: I simply asked if SunTrust had already explained to someone that maybe they're now using a calendar month or whatever.
they never did before, they wont do it now. ST and DL will be happy to refer you to each other to get more details, as they have always been.
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Sep 10, 2015 | 12:44 pm
  #2499  
Quote: you did something wrong, i have not been short-changed in last two years.
july miles posted in 3 batches for me, as well as many here. so it was a definite outlier.

they never did before, they wont do it now. ST and DL will be happy to refer you to each other to get more details, as they have always been.
I really don't understand your attitude.

No. I did nothing wrong. I did nothing different from past purchases which all worked prior to just recently. Given the IT and policy change it's surely on their end. It's great that it worked out for you. I'm not planning to call ST. If I had I wouldn't have posted here first. I thought we're trying to help each other but I guess not.
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Sep 10, 2015 | 6:45 pm
  #2500  
Quote: I really don't understand your attitude.

No. I did nothing wrong. I did nothing different from past purchases which all worked prior to just recently. Given the IT and policy change it's surely on their end. It's great that it worked out for you. I'm not planning to call ST. If I had I wouldn't have posted here first. I thought we're trying to help each other but I guess not.
Last time I looked at T&C (you can find it on suntrust page dedicated to delta debit card), it said that miles are counted from 5th to 4th, depending on weekend/holidays.

I made my purchases in the middle of August for $4K (in 4 separate transactions) and all miles are posted. I didn't use my card after July 23rd until middle of the August.
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Sep 11, 2015 | 2:34 am
  #2501  
I only received 750 miles for august with $4000 in evolve bill pays and some other spend. Honestly just not worth it for me anymore to even try and keep track of it for a pitiful 2k points a month. Going to just close my account and get my annual fee back and spend some time on more productive point production.
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Sep 11, 2015 | 6:41 am
  #2502  
I'm interested to know who got the most miles given there is supposed to be caps. I came in at 4361 but, as I mentioned, I limited my spend. Wondering if it's worth ramping back up??
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Sep 11, 2015 | 11:22 am
  #2503  
Quote: I'm interested to know who got the most miles given there is supposed to be caps. I came in at 4361 but, as I mentioned, I limited my spend. Wondering if it's worth ramping back up??
Mine came in at 4,697, .5 cents per $ spend during August. There may be hope yet.
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Sep 11, 2015 | 12:23 pm
  #2504  
Quote: Mine came in at 4,697, .5 cents per $ spend during August. There may be hope yet.
mine was around 4900+. Will have to try something new this month
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Sep 15, 2015 | 8:49 am
  #2505  
Quote: I came in at 4361 but, as I mentioned, I limited my spend. Wondering if it's worth ramping back up??
I came in a bit above 2,000 (my cap) because like you I didn't spend as much as normal. I was expecting to see 2,000 even. I'm home for a few days next week, maybe I'll load up on MOs and see what the October posting looks like.
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