Truist (fka Suntrust) Skymiles Check Card [see WIKI for offers]

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Oct 12, 2015 | 10:22 pm
  #2521  
Quote: I received a letter from Suntrust that they are closing my checking account where I have a debit card I use to load my bluebird card... has anybody received a notification like that?
No, I received no notification and am happily receiving the Delta miles I am entitled to. If you have been cut off, you need to contact SunTrust (not Suntrust) and find out why. None of us are mind readers.
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Oct 21, 2015 | 2:37 pm
  #2522  
i think we can expect things to continue "function" - http://www.computerworld.com/article...on-clause.html

perhaps former employees left an easter egg for this "wonderful" bank :-)
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Oct 21, 2015 | 3:35 pm
  #2523  
Wow, what an article. I happen to work in IT and have been offered similar severance packages in the past, minus that ridiculous clause to agree to help for up to 2 years. That is insanity! I can imagine people are not happy with that.
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Oct 22, 2015 | 9:07 am
  #2524  
Sadly, due to severe reduction in value because of 2k miles monthly cap and .5 miles per dollar spent, and, the real killer, disqualification of quarterly tax payments, I finally closed this account today. Was a great relationship while it lasted. Not worth keeping $25,000 at ST just to get 1 point/dollar since only qualifying expenses are now primarily utilities and health insurance, which can be paid with united or Delta Amex card for miles.

So sad ...
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Oct 24, 2015 | 2:51 am
  #2525  
Offshore customer service, support, and development has worked so bad that some companies are finally bringing the jobs back. Besides a lack of understanding English, the critical culture connection background can be mostly missing.

Just another BIG reason to end this relationship.
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Oct 24, 2015 | 2:54 am
  #2526  
Quote: Wow, what an article. I happen to work in IT and have been offered similar severance packages in the past, minus that ridiculous clause to agree to help for up to 2 years. That is insanity! I can imagine people are not happy with that.
I can hardly imagine that requiring theft of a professional's time and demanding that they be "on call" would survive even a minimal lawsuit.

Employers can't even require overtime without appropriate compensation.
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Oct 24, 2015 | 6:06 am
  #2527  
pressure got to them quick
http://www.computerworld.com/article...ce-clause.html
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Oct 25, 2015 | 8:37 am
  #2528  
Quote: Sadly, due to severe reduction in value because of 2k miles monthly cap and .5 miles per dollar spent, and, the real killer, disqualification of quarterly tax payments, I finally closed this account today. Was a great relationship while it lasted. Not worth keeping $25,000 at ST just to get 1 point/dollar since only qualifying expenses are now primarily utilities and health insurance, which can be paid with united or Delta Amex card for miles.

So sad ...
Looks like Sun Trust is well on their way to offshore support:

"Thank you for your reply. I am sorry to hear that you wish to close your account.

I have closed your accounts. The request will be processed on next processing date and the accounts should be closed within 2 business days. Your check for accounts balance should be received within 10 business days. Please ensure that you have cancelled all auto debits and credits and your all checks have cleared.

Thank you for banking with us

Regards,

Archit Varshney
Digital Client Services"

I was concerned that the offshore migration would affect getting things done there - looks iffy to me.
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Oct 25, 2015 | 7:46 pm
  #2529  
so pleasant surprise, got physical letter that since you change ur account to signature, you were charged some unauthorized fees (i searched and didnt see any fees, apart from yearly fees), and suntrust will credit my account with 150$. nothing to complain

did anyone else got the same letter?
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Oct 27, 2015 | 6:46 am
  #2530  
Quote: Sadly, due to severe reduction in value because of 2k miles monthly cap and .5 miles per dollar spent, and, the real killer, disqualification of quarterly tax payments, I finally closed this account today. Was a great relationship while it lasted. Not worth keeping $25,000 at ST just to get 1 point/dollar since only qualifying expenses are now primarily utilities and health insurance, which can be paid with united or Delta Amex card for miles.

So sad ...
Just closed mine this morning as well. Just not worth the efforts for the small pittance of miles. Oh well, as you said, it was fun while it lasted.
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Nov 6, 2015 | 12:04 pm
  #2531  
I assuming no one is panicking yet, right?
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Nov 6, 2015 | 12:33 pm
  #2532  
Not just yet... - Last month they did post on the 6th so fingers crossed for tonight! I also ramped up a bit to see how much above 4k I would get....
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Nov 6, 2015 | 6:26 pm
  #2533  
Quote: I assuming no one is panicking yet, right?
Miles posted.
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Nov 6, 2015 | 7:40 pm
  #2534  
Quote: I assuming no one is panicking yet, right?
good things come to those who wait :-)
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Jan 2, 2016 | 2:11 pm
  #2535  
Just received a certified letter from ST that after reviewing my accounts they would like to close it. I am surprised. I survived shutdown waves last summer, and usually spend ~$20K/month, but after devaluation, I did only $5K first month and $12-17K other months. I only deposited couple of MOs during all my days with ST, I have their Signature account ($25K balance to avoid fees) and when I was approaching that limit, I deposited checks from my other bank accounts or wife wrote her checks to me, or I did ACH. I did all my spend in WMT.

I noticed in the letter that they suggest to close an account by specific date, otherwise, they would close it. I wonder, if I close account myself, can I open another one in the future?
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