Originally Posted by
uds0
Sadly, due to severe reduction in value because of 2k miles monthly cap and .5 miles per dollar spent, and, the real killer, disqualification of quarterly tax payments, I finally closed this account today. Was a great relationship while it lasted. Not worth keeping $25,000 at ST just to get 1 point/dollar since only qualifying expenses are now primarily utilities and health insurance, which can be paid with united or Delta Amex card for miles.
So sad ...
Looks like Sun Trust is well on their way to offshore support:
"Thank you for your reply. I am sorry to hear that you wish to close your account.
I have closed your accounts. The request will be
processed on next processing date and the accounts should be closed within 2 business days. Your check for
accounts balance should be received within 10 business days. Please ensure that you have cancelled all auto debits and credits and
your all checks have cleared.
Thank you for banking with us
Regards,
Archit Varshney
Digital Client Services"
I was concerned that the offshore migration would affect getting things done there - looks iffy to me.