Copa announced ConnectMiles
#143




Join Date: Jan 2003
Location: Portland, OR
Posts: 291
ahh thanks! how do upgrades work? i managed to use this tab (that also did just appear for me as well) to apply certs to 2 of my flights and i see that i've been moved to Z class but i'm still listed in economy with economy seats (and can't change the seat online). is this something that happens at the airport or do you know if i need to call in?
thanks again!
thanks again!
#144
A FlyerTalk Posting Legend




Join Date: Apr 2013
Location: PHX
Programs: AA EXP; UA 1MM & PP; Marriott AMB; Hyatt Globalist; Hilton Diamond (Aspire)
Posts: 62,343
Can anyone think of why one would use the Global upgrade instead of a Regional upgrade on a CM flight? Seems the Globals are of additional value only if redeemed on UA. And I wonder whether they will clear into R or I on UA.
#145
A FlyerTalk Posting Legend




Join Date: Apr 2013
Location: PHX
Programs: AA EXP; UA 1MM & PP; Marriott AMB; Hyatt Globalist; Hilton Diamond (Aspire)
Posts: 62,343
Did everyone get the e-mail about program status and delays? No online redemptions until 2016. Still no ability to use instruments to upgrade UA flights; they hope to have this functionality "before the end of the year." They actually suggest redeeming for CM flights via other programs (UA, AV) until CM gets its act together! Here's the text:
1. Redemption
Currently, we are very focused on finalizing the technology to support on-line redemptions and we anticipate introducing it in the 1st quarter of 2016. At this moment redemptions are only available through our service center.
Since redemptions are not as convenient as they will be when we add our on-line functionality, we want you to know that we are increasing availability for redemptions throughout our network. Now could be an excellent time to use your miles from of other Star Alliance programs (like MileagePlus, LifeMiles, and others) to redeem awards on Copa.
2. Service Center
At the beginning of July, ConnectMiles service center wait times were too long. But we are happy to report that wait times have decreased by 70%. We are still not where we aspire to be and we continue working to improve your experience. Thanks for your patience.
3. Global and Regional Upgrades on United
We are happy to announce that we are planning to have these upgrades on United fully operational before the end of this year. We initially experienced some technological setbacks to deliver this product, but the issues have been identified and we are making the necessary adjustments to make them functional.
1. Redemption
Currently, we are very focused on finalizing the technology to support on-line redemptions and we anticipate introducing it in the 1st quarter of 2016. At this moment redemptions are only available through our service center.
Since redemptions are not as convenient as they will be when we add our on-line functionality, we want you to know that we are increasing availability for redemptions throughout our network. Now could be an excellent time to use your miles from of other Star Alliance programs (like MileagePlus, LifeMiles, and others) to redeem awards on Copa.
2. Service Center
At the beginning of July, ConnectMiles service center wait times were too long. But we are happy to report that wait times have decreased by 70%. We are still not where we aspire to be and we continue working to improve your experience. Thanks for your patience.
3. Global and Regional Upgrades on United
We are happy to announce that we are planning to have these upgrades on United fully operational before the end of this year. We initially experienced some technological setbacks to deliver this product, but the issues have been identified and we are making the necessary adjustments to make them functional.
#146




Join Date: Jun 2012
Location: In between PTY, MEX and CPH
Programs: Flying Blue Plat, SAS Eurobonus Silver, Connect Miles Gold, Marriott Lifetime Plat, Hyatt Disc.
Posts: 599
I received it too.
I still havent racked up any miles with CM as I wanted to reach Gold on UA before collecting CM miles. I only just reached that, so my first CM flights will be next weekend to TGU on AV through SJO.
I still havent racked up any miles with CM as I wanted to reach Gold on UA before collecting CM miles. I only just reached that, so my first CM flights will be next weekend to TGU on AV through SJO.
#147




Join Date: Nov 2011
Location: MEX
Posts: 1,030
Between all the bonuses + LAS-PTY-VLN-PTY-ORD, seating at about 25k.
Looking to redeem 7.5 for a Colombia-Venezuela flight. If you want the Saver Award price it has to be on Copa flights only. So forget about using ConnectMiles' miles outside the Americas.
I will, at least.
Looking to redeem 7.5 for a Colombia-Venezuela flight. If you want the Saver Award price it has to be on Copa flights only. So forget about using ConnectMiles' miles outside the Americas.
I will, at least.
#148
A FlyerTalk Posting Legend




Join Date: Apr 2013
Location: PHX
Programs: AA EXP; UA 1MM & PP; Marriott AMB; Hyatt Globalist; Hilton Diamond (Aspire)
Posts: 62,343
The ConnectMiles award chart for *A awards is almost identical to UA's *A award chart. For example, 140K RT N. America to Europe or 160K RT N. America to S. Asia. Not exactly a bargain, but same as you would pay through Mileage Plus.
#149
Join Date: Aug 2015
Posts: 10
Sent in my Delta recent flight statements and a screenshot of my digital Gold Medallion card (through the app) two hours back. Got upgraded few minutes ago!
Sent in to the new email address at accounts [at] connectmiles.com. Looks like they're pretty cool about status matches.
Sent in to the new email address at accounts [at] connectmiles.com. Looks like they're pretty cool about status matches.

Congratulations, you have reach a
new status PreferMember!
ConnectMiles
Your new ConnectMiles status is GOLD.
Your ConnectMiles GOLD is attached.
new status PreferMember!
ConnectMiles
Your new ConnectMiles status is GOLD.
Your ConnectMiles GOLD is attached.

