Just what they need. :rolleyes: Couldn't he have left the nut bags at home and just flown in the supplies and doctors?

Absolutely agree. I may pay a little more at Amazon, B&H, etc., but I deal with no :rolleyes:.

they messed me around big time, that's what!

I decided to buy Mr.Brit a remote starter for his car for Christmas.

I enlised the help of the box for recommendations. Seems Viper was an OK one to buy.

I spoke with a sales associate at BestBuy. They assured me that it would work on Mr.Brit's car.

I duly purchased said Viper system. Mr.Brit was happy to receive it as Xmas gift.

Two weeks ago, I called to make an appointment to have it installed at BB. (basic installation included in cost ). Man on the phone said we would need to also purchase a by-pass switch, confirmed it was in stock, and made an appointment for 10am on 1/22.

I turned up on 1/22 at 10am. No by-pass switch in stock and we were not on the appointment schedule. Grrr. Installer guy promised to order the part and call me later in the day to reschedule.

He did not call. Nor did he call yesterday. So, I called late in the afternoon to speak with him. He confirmed that he had ordered the part and it was there in stock, but "can I call you back in a minute, I'm with someone". OK, no problem.

He didn't call back!

I called again this morning. He offered me an appointment on February 26th. I said I wanted something earlier, given that I had already turned up in good faith for my first appointment. He offered the 17th, I said "no" and he finally offered the 10th.

So, I said: "OK, put me down for the 10th and let me speak with your Manager". He asks "why do you want to speak with my Manager". I told him I wanted to express my disappointment in their customer service. He dillied and dallied, said to me "hmmm, I'm looking at the wiring diagram for your car. This Viper is not suitable. For your car you need to go to the dealership and purchase a unit there".

Naturally, I expressed my disappointment to him, and hung up!

I then called Corporate Customer Service. Explained what had happened. She was apologetic, put me on hold, called the store to find out what happened, and came back and told me that yes it had happened and I'm sorry you are disappointed with BB; we will refund your purchase in full when you return the item and we will make a note of your disatisfaction in our files.

To which I responded: "that's no use to me; what are you going to do about it for me?" To which she responded: "there's nothing I can do except refund your money. Goodbye!" :mad::mad:

So I went to the local store, asked to speak to the General Manager. Spoke to him, gave him teh same story. He refunded my money and gave me a $25 BB gift card "for my inconvenience".

But, if I hadn't stood my ground (very politely, I might add - no screaming or going off the deep end), I wouldn't have gotten anything.

If no-one else has taken you up on your offer, I'll grab a seat! But, I don't want you to go out of your way to pick me up! I can easily hop on the train. I will be meeting Mr.Brit in the City.

Sounds about right. Best Buy is great for those times where you need a product they have on the shelf and are willing to stomach the markup. Anything past that, especially their in-store services, should be avoided like the plague. No offense to Mersk, but this is pretty much universal truth insofar as everyone I know is concerned.

Indeed it is! This is my first experience with purchasing something at BestBuy.

it will be my last!

I guess I'll head over to the gate. If all goes well I should have time enough to pop into the C South PC at IAH. Should be there about 6:15 if anyone is around.

So, when is this MR happening?

The only time I go to Best Buy is for the loss leaders. I like to do my part in helping them fail.

Agreed. Like I said, "at best" it would be that big. Good idea but still gonna be a hard sell.

For the person who buys 2 Y seats anyways the extra half fare to get the full bed space makes sense. But I don't think it would work for a couple.

Mom said she would be happy to ticket The Box's group field trip. :-:

I managed to get a $100 GC for being physically assaulted by one of the goons at the front door when I declined to show my receipt. Probably not worth it, though the look on the face of the undercover cop when I called him by name (it was my second incident at the same store and the same cop on duty) was priceless.

Could someone PM me the lowdown on this?

I enjoy it when the item I have purchased sets off the door alarm because the cashier did not deactivate the sensor in the product. I simply keep walking like nothing ever happened.

"Sir! Wait, sir! Excuse me! Sir?"

No one has yet had the cajones to actually try to stop me. One of the few benefits of being a walking barge. :)

I ate at my favorite local mexican joint here today, I go in and make my order, and get my food rather quikcly, it was a pretty simple very spicy steak ranchero that cooks quickly


People sitting next to me saw me get my food before them, and got PISSED. (I am a regular didn't even need a menu, they know I want one of 4 things when I go in and how i like it)
They got up and went to teh counter to complain and leave, he told them their food was coming out (and the bell rang saying it was done) they said 'we don't have time for it now'

well if you don't have time for your food, and you are NOT at a fast food place, why did you order the most complex dish in the joint? a parrillada mix platter has too many meats, takes too long if you want your food in 10 min or less freshly cooked.