Is there an airport where it isn't awful, though? I have yet to check in for a flight with them this year that didn't involve mass chaos. Maybe I'm just unlucky, but it seems they've managed to do something to create this. Even MSP had changed from being pretty efficient, especially for elites, to total confusion with the DL switchover when I was there in May.

which ever flight is most overbooked.

I really liked their little greetings email last year. The little snowman with the red coat on, etc. :)

Pre-October 27 I would have said MEM, since it is a little farther from IAH than JAN, and would have resulted in a few more RDMs. Both are within the 500 mile minimum for RDMs and EQMs, but under the old elite RDM bonus structure, MEM yielded 125 more RDMs each way. Not much, but every mile counts. But now both would yield the same RDMs on the elite bonus, so it's pretty much a wash. Go with whatever schedule works best for you.

I've been fine in ATL, BNA, BOS, LAS, and ZRH. AUA was completely :rolleyes: with just one flight ...

Personally, I still can't get over the fact that they are just a rebadged Valujet.

The SkyTeam USA checkin at LAS is an absolute disaster.

Yes, they are, although that's kind of like comparing today's CO to that airline in the Lorenzo days. A lot has changed since then. I'm not saying I'd ever really desire to fly them, but for the occasional short/medium-haul flight they're fine.

The worst I've been is second in the first class line.

I like that better than this year's as well.

I find ATL to be a mess. The layout tends to be more confusing to all but the most frequent travelers than a traditional arrangement, and too many times I've had to wait for a kiosk, only to have it not work, then go wait in another line to get to an agent for assistance.

CO's typical system of kiosks at the counter, by the agents, tends to work better IMO. You may have to wait in a bit of a line to get to the kiosk but once you're there, you can get it all done at once. And CO keeps those lines moving by directing passengers to every available kiosk. The CO system of printing the bag tag when the kiosk prints the boarding pass is more efficient as well. My sister-in-law had to use the non-elite CO line to print her boarding pass and check a bag at LAX this Sunday as well. CO was rather busy at the time, and she still managed to get through a line of about 100 people in front of her in around 10-15 minutes, start to finish. I just find that every airport I frequent where DL has moved the kiosks out away from the counter, and combined NW and DL check-in to a single location (usually the old DL counter, which wasn't expanded to handle the additional load), it's a mess. I don't see this going on at most other airlines.

Vigin America is right next to CO at FLL, it looks like CO might even be handling it for them by the looks of the desk layout and all, just if someone is curious.

Interesting! It's raining pretty hard up here -- have to imagine that will affect travel some -- at least it's not freezing!

It looks like we got another inch or two of snow here. It's raining pretty good now, so it's all turned in to a slushy mess. :rolleyes:

I'm so done with Northeast winters.