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-   Continental OnePass (Pre-Merger) (https://www.flyertalk.com/forum/continental-onepass-pre-merger-488/)
-   -   Continental.com Master Thread [Report Ideas & Problems Here] (https://www.flyertalk.com/forum/continental-onepass-pre-merger/673552-continental-com-master-thread-report-ideas-problems-here.html)

CLEHillbilly Jun 5, 2008 12:14 pm


Originally Posted by OPFlyer (Post 9828942)
You may want to send that in using the "preview.continental.com Comments for Web Product Team" link.

Thanks, DONE.

photog72 Jun 5, 2008 1:00 pm

I just logged into my account, and found I have ZEROS across the board. I am now non-elite.:confused: Zero mileage balance, zero EQMs.

However, when I look at my OP Activity since last statement, I get:

OnePass Activity Since My Last Statement
Mr. Photog72
OnePass Account Number VFXXXXX8
Activity Period 04/28/2008 - 06/05/2008
OnePass Elite Level Gold

> View Last Statement
Account Summary
OnePass Elite Qualification

Description Miles Miles Points

Beginning Balance as of 04/28/2008: 80,204 13,257 9
Airline Activity: 5,296 2,648 2
Non Airline Activity: 0 - -
Reward Activity: 0 - -
Ending Balance as of 06/05/2008: 85,500 15,905 11

freeflyin Jun 5, 2008 1:06 pm


Originally Posted by photog72 (Post 9832553)
I just logged into my account, and found I have ZEROS across the board. I am now non-elite.:confused: Zero mileage balance, zero EQMs.

However, when I look at my OP Activity since last statement, I get:

OnePass Activity Since My Last Statement
Mr. Photog72
OnePass Account Number VFXXXXX8
Activity Period 04/28/2008 - 06/05/2008
OnePass Elite Level Gold

> View Last Statement
Account Summary
OnePass Elite Qualification

Description Miles Miles Points

Beginning Balance as of 04/28/2008: 80,204 13,257 9
Airline Activity: 5,296 2,648 2
Non Airline Activity: 0 - -
Reward Activity: 0 - -
Ending Balance as of 06/05/2008: 85,500 15,905 11

I am having a similar issue-although it took many tries to actually sign in. The worst part of this is that all my profile info is gone and a saved traveler who I don't know is listed on my account.I need to make a reservation immediately-if this is not resolved on the next few minutes,I'm going to have to book elsewhere,as I cannot through on the phone either

photog72 Jun 5, 2008 1:10 pm


Originally Posted by freeflyin (Post 9832583)
I am having a similar issue-although it took many tries to actually sign in. The worst part of this is that all my profile info is gone and a saved traveler who I don't know is listed on my account.I need to make a reservation immediately-if this is not resolved on the next few minutes,I'm going to have to book elsewhere,as I cannot through on the phone either

Like you, I noticed all my profile info is gone too!

freeflyin Jun 5, 2008 1:33 pm


Originally Posted by photog72 (Post 9832602)
Like you, I noticed all my profile info is gone too!


It's fixed now,but the reservations I just made are now showing twice with different confirmation #s

OPFlyer Jun 7, 2008 8:36 am

When searching the timetable, this comes up:
"Error

Continental.com could not find any available seats meeting your requirements. You may modify your search criteria, or call 1-800-300-1547 for assistance."


This seems to be occuring more frequently than before.

theblakefish Jun 8, 2008 3:58 am

Hello CO,

I have a flight segment waitlisted for 6/11. I am flying HKG-EWR-IAH on miles, and although I am in BF on the HKG-EWR segment, I am in Y for the EWR-IAH segment. I am waitlisted for CO311 for FC, but confirmed in Y for CO 88. Looks like I'm going to have to take the later flight :(, but when I go into my rez and change seats for the waitlisted segment, it unassigns my seats from the "confirmed" ones. Then, I sign out, sign back in, and they "confirmed" segments are back up, but the waitlisted segments aren't even listed in the seat assignment screen.

Just an FYI. Thanks!

SuperG1955 Jun 9, 2008 2:45 pm

No Current Reservations
 
co.com is not showing any current flight reservations for a logged in user.

None on the Manage Reservations or My Account. Web site is also very slow and non-responsive.

OPFlyer Jun 9, 2008 2:48 pm


Originally Posted by SuperG1955 (Post 9851453)
co.com is not showing any current flight reservations for a logged in user.

None on the Manage Reservations or My Account. Web site is also very slow and non-responsive.

Same here, however I can see it on just continental.com but when I click on it I get this, "We were unable to review the latest information for this itinerary."

Hartmann Jun 9, 2008 2:50 pm

Try booking a new reservation... It's all messed up.

"! Could not find an airport for HOUSTON, TX (IAH - INTERCONTINENTAL). Please enter a new city, airport, or airport code."

SuperG1955 Jun 9, 2008 2:56 pm

'Preview" site is suffering the same problems

bocastephen Jun 9, 2008 3:06 pm


Originally Posted by SuperG1955 (Post 9851520)
'Preview" site is suffering the same problems

MAJOR problem on both sites!! I cannot book anything!

It looks like a flubbed upgrade - since during one of my attempted bookings, it tried to open a drop-down box with alternate/nearby airports to choose from.

I can't imagine how CO IT thought it would be OK to push out a code change in the middle of the day, but for all practical purposes, the site is down and CO is not getting revenue from bookings on it. I'd consider that a highly critical situation.

bocastephen Jun 9, 2008 3:08 pm

Of course 30 seconds after my posting it appears to be working again

photog72 Jun 9, 2008 3:15 pm


Originally Posted by bocastephen (Post 9851588)
MAJOR problem on both sites!! I cannot book anything!

It looks like a flubbed upgrade - since during one of my attempted bookings, it tried to open a drop-down box with alternate/nearby airports to choose from.

I can't imagine how CO IT thought it would be OK to push out a code change in the middle of the day, but for all practical purposes, the site is down and CO is not getting revenue from bookings on it. I'd consider that a highly critical situation.

:eek: Sounds like something US would do. Highly unusual of CO.

cova Jun 10, 2008 7:02 am

CO.com booking engine is still down. Has been down since 7am EDT, 6/10/08, when I checked.

The site is back up. 9:15am EDT, 6/10/08.


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