Transcon vs. Midcon - A Tale of Two Experiences
#31

Join Date: Jun 2005
Location: NYC and SFO
Programs: UA 1MM (former 1K, Delta Platinum))
Posts: 1,244
It's not about the meal, I cook better than any restaurant I can afford, and scanning the FC menu is generally an exercise in crossing out choices, "Do I really want to know how other people eat this?" I grind my own flour, so the pasta's out. And so forth.
Plenty of people are willing to pay $1000 for first. $50 for good chances at first is a deal, from that perspective.
Sorry to stir up any culture wars here, it is amusing to land in SJC if one was expecting SFO. Jokes are one way to prepare people for a small airport with inefficient public transportation.
#32
Join Date: Mar 2006
Location: SFO
Programs: DL DM/MM; UA Premier 1K; AA EXP; ICH Plat Ambassador
Posts: 1,565
It's amazing the resources some people will apply to sit in first. We all have our price. Looking at future flights, I do hesitate over paying $50 extra (-$10 fare difference) for SJC, but I fly all the time, and after trips to India, Australia, Thailand, Japan I think anyone who can get uncomfortable in domestic coach is a serious wimp, not a good candidate for space travel. Applying that opinion to myself, I hesitate over the $50.
It's not about the meal, I cook better than any restaurant I can afford, and scanning the FC menu is generally an exercise in crossing out choices, "Do I really want to know how other people eat this?" I grind my own flour, so the pasta's out. And so forth.
Plenty of people are willing to pay $1000 for first. $50 for good chances at first is a deal, from that perspective.
Sorry to stir up any culture wars here, it is amusing to land in SJC if one was expecting SFO. Jokes are one way to prepare people for a small airport with inefficient public transportation.
It's not about the meal, I cook better than any restaurant I can afford, and scanning the FC menu is generally an exercise in crossing out choices, "Do I really want to know how other people eat this?" I grind my own flour, so the pasta's out. And so forth.
Plenty of people are willing to pay $1000 for first. $50 for good chances at first is a deal, from that perspective.
Sorry to stir up any culture wars here, it is amusing to land in SJC if one was expecting SFO. Jokes are one way to prepare people for a small airport with inefficient public transportation.
It's amazing how controversial this is. Even with the cab ride, he may have paid more than $50 less flying into SJC rather than SFO, so it might be a wash. Or maybe he walked away with some money in his pocket even! How? The SJC flights don't seem to fill up as fast (perhaps because people are worried about flying into a 3rd world country as you're insinuating). Therefore, the lower fare basis codes hang around for longer.
In my own case, I booked a round trip from SJC to EWR in June. The fare for that was $288 plus tax, or $318 total (round trip)! For the same trip out of SFO, the lowest fare was in a higher bucket. I was seeing $368 plus tax ($388 total probably) as the lowest SFO EWR fare...$70 more than out of SJC. If you're near the San Jose Airport anyway, or even a $50 cab ride away, it still seems more than viable as an economic prospect, especially if they served you osso buco for dinner, instead of a cheeseburger and macaroni salad.
So, maybe OP is smarter than all of us, even though he has become a lightning rod for some unknown and inappropriate reason. Anonymous message boards tend to bring out people's worse behavior, I suppose.
#33
Join Date: Jan 2005
Location: NJ
Programs: MM - GOLD, HH, Mariott
Posts: 291
It's particularly frustrating to contrast the service levels between the "true" transcons and, say, EWR-LAS, which is only about 200 miles shorter. I've been on EWR-LAS flights that have been sold out in F for over a week before departure, signaling that the paid FC yield is probably pretty high. I'm sure, on the whole, it's lower than EWR-LAX/SFO, but I can't imagine it's that much lower than the secondary transcon routes like PDX, SJC, SNA or even SAN.
I just got my EAU for EWR - LAS this Sat as a Plat, anyone know what the choices are for dinner meal service?
#36
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You should get a menu-based meal service...
Warm Nuts, served in ramekin
Appetizer (likely salad with some smoked salmon)
Dinner Choice (choose one of two or three entrees)
Warm Bread Service
Beverage Service
Ice Cream with choice of sundae toppings
Coffee/Tea Service
If you departed IAH instead of EWR, you would receive cold nuts (served in bag), a choice of salad (chicken or shrimp) or hot sandwich, both served with a bowl of soup. Dessert is a "Dentist's Friend" candy, and freshly baked cookies are served about 45 minutes before arrival.
Warm Nuts, served in ramekin
Appetizer (likely salad with some smoked salmon)
Dinner Choice (choose one of two or three entrees)
Warm Bread Service
Beverage Service
Ice Cream with choice of sundae toppings
Coffee/Tea Service
If you departed IAH instead of EWR, you would receive cold nuts (served in bag), a choice of salad (chicken or shrimp) or hot sandwich, both served with a bowl of soup. Dessert is a "Dentist's Friend" candy, and freshly baked cookies are served about 45 minutes before arrival.
#37
Join Date: Dec 2005
Location: Philadelphia,PA
Programs: United 1K,Marriott Platinum Premier,IHC Platinum Ambassador,Hilton Gold
Posts: 1,898
It's particularly frustrating to contrast the service levels between the "true" transcons and, say, EWR-LAS, which is only about 200 miles shorter.
I think I have been saying this for quite a while. CLE to LAX is also a "transcom" in terms of milage and time (45 min less than EWR) but our level of first class service is markedly degraded from what is delivered coast to coast. What is remarkable is that I will have done 3 of these in three weeks and have gotten no upgrades on the non-stops. This can only mean that CO is selling out the front of the plane and that means that people consider the toned down service to be worth the money when compared with the competition. I just wonder when the competition will wake up and realize that there is a subgroup of passengers willing to pay for a truely premium product.
I think I have been saying this for quite a while. CLE to LAX is also a "transcom" in terms of milage and time (45 min less than EWR) but our level of first class service is markedly degraded from what is delivered coast to coast. What is remarkable is that I will have done 3 of these in three weeks and have gotten no upgrades on the non-stops. This can only mean that CO is selling out the front of the plane and that means that people consider the toned down service to be worth the money when compared with the competition. I just wonder when the competition will wake up and realize that there is a subgroup of passengers willing to pay for a truely premium product.
#38
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Join Date: Apr 2001
Location: NYC
Posts: 27,887
You should get a menu-based meal service...
Warm Nuts, served in ramekin
Appetizer (likely salad with some smoked salmon)
Dinner Choice (choose one of two or three entrees)
Warm Bread Service
Beverage Service
Ice Cream with choice of sundae toppings
Coffee/Tea Service
If you departed IAH instead of EWR, you would receive cold nuts (served in bag), a choice of salad (chicken or shrimp) or hot sandwich, both served with a bowl of soup. Dessert is a "Dentist's Friend" candy, and freshly baked cookies are served about 45 minutes before arrival.
Warm Nuts, served in ramekin
Appetizer (likely salad with some smoked salmon)
Dinner Choice (choose one of two or three entrees)
Warm Bread Service
Beverage Service
Ice Cream with choice of sundae toppings
Coffee/Tea Service
If you departed IAH instead of EWR, you would receive cold nuts (served in bag), a choice of salad (chicken or shrimp) or hot sandwich, both served with a bowl of soup. Dessert is a "Dentist's Friend" candy, and freshly baked cookies are served about 45 minutes before arrival.
You will get warm nuts, soup and a choice of 2 entrees -- one is salad w/protein (chicken or shrimp usually), the other varies. Maybe lasagna, a chicken dish, etc. You do get ice cream sundaes for dessert, but note that this is only on the "dinner" flights, not the "lunch" flights. True transcon lunch flights do get sundaes.
#39
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None of this is correct. That is the transcon meal service. As discussed, EWR-LAS is NOT transcon.
You will get warm nuts, soup and a choice of 2 entrees -- one is salad w/protein (chicken or shrimp usually), the other varies. Maybe lasagna, a chicken dish, etc. You do get ice cream sundaes for dessert, but note that this is only on the "dinner" flights, not the "lunch" flights. True transcon lunch flights do get sundaes.
You will get warm nuts, soup and a choice of 2 entrees -- one is salad w/protein (chicken or shrimp usually), the other varies. Maybe lasagna, a chicken dish, etc. You do get ice cream sundaes for dessert, but note that this is only on the "dinner" flights, not the "lunch" flights. True transcon lunch flights do get sundaes.
#41
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Perhaps on par Houstons, Ruby Tuesday, etc. I wrote restaurant quality, not quality restaurant 
Either way, it was quite impressive for airline fare and head and shoulders above the partially unidentifiable mass covered in brown mystery sauce that NWA passes off as a FC meal these days.

Either way, it was quite impressive for airline fare and head and shoulders above the partially unidentifiable mass covered in brown mystery sauce that NWA passes off as a FC meal these days.
#42
Join Date: Jan 2004
Location: Phoenix, Arizona
Posts: 3,169
anything westbound from EWR, ie PHX, LAS, SLC, RNO, DEN is not considered transcon and falls under the typlical 3.5 hour+ meal description described on co.com.
in addition, CLE to pacific coast cities are NOT considered transcons, nor are any pac coast flights originating from IAH.
#43
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Join Date: Aug 2002
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While the product is good, a lot of the service depends on the crew.
I was shocked to hear my SO's experience on her latest SFO-EWR transcon in F. I was flying NW that day in F, and when we discussed our respective flights, my flight service was far superior to hers.
While CO has a stronger product than NW, a lazy crew can take away a lot. With that said, if the crew is that bad, a lot can be resolved if you're not ashamed to hit the FA call button as needed.
I was shocked to hear my SO's experience on her latest SFO-EWR transcon in F. I was flying NW that day in F, and when we discussed our respective flights, my flight service was far superior to hers.
While CO has a stronger product than NW, a lazy crew can take away a lot. With that said, if the crew is that bad, a lot can be resolved if you're not ashamed to hit the FA call button as needed.
#44
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As for day of week, I have missed the EWR-SJC upgrade on Sundays at times. Obviously it's better than EWR-SFO, but it's not exactly a sure thing.
Now if anyone remembers EWR-OAK or EWR-SMF, now THAT was a sure thing.
Now if anyone remembers EWR-OAK or EWR-SMF, now THAT was a sure thing.
#45
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I used to fly EWR OAK and received upgrades about 50% of the time...


restaurant quality? such as?