Originally Posted by qukslvr619 (Post 18039133)

Had same meal as week before on IADSAN: Chicken Cacciatore or Canneloni...with 1 less entree to choose from and the overall meal downgrade it feels like I am more or less eating the same thing. They must only rotate meals once a month but I could have sworn there was more variety in the past.

Crew was good and had the chance to chat with them for a while and ask them about the service changes. They said this was the first transcon they worked this month and they actually called catering on the ground because they thought with only two entrees they were catered wrong. Told them about the changes and they said while it makes the service for them easier (fewer courses to prep), it definitely was embarassing given the length of the trip and the market to be serving something similar to a mid-con.

Also found it interesting that there was a guy in 3B who would ring his call button every 10 minutes or so for water refills...FA's said that it was typical of the UA FF's to do this. The F/A's did make it a point to come through about every 20 minutes or so I did think it was sort of obsessive or the guy could have at least got up.

Originally Posted by EddieG (Post 18018945)

the fruit bowel

Originally Posted by qukslvr619 (Post 18039133)

Also found it interesting that there was a guy in 3B who would ring his call button every 10 minutes or so for water refills...FA's said that it was typical of the UA FF's to do this. The F/A's did make it a point to come through about every 20 minutes or so I did think it was sort of obsessive or the guy could have at least got up.

Originally Posted by TXbizman (Post 17996090)

Yep - it is BF flight on 747-400. I was surprised that there was only two choices - the FA said she felt embarrassed as it just got changed. A few days ago, it was the normal 3 course meal. A few months ago, my folks flew LAX-HNL on 739 in FC and they even got 3 course meal.

Originally Posted by Aloha1 (Post 17994203)

There could be a legal issue here since CO markets these flights to HNL as Business First and charges accordingly. Bait and switch tactics come to mind:mad: Having two booked and paid for BF flights, IAH-HNL-IAH ,coming up, i will NOT be a happy camper if BF service is gone when I bought BF service.:td:

Originally Posted by qukslvr619 (Post 18039133)

FA's said that it was typical of the UA FF's to do this.

Originally Posted by qukslvr619 (Post 18039133)

Also found it interesting that there was a guy in 3B who would ring his call button every 10 minutes or so for water refills...FA's said that it was typical of the UA FF's to do this. The F/A's did make it a point to come through about every 20 minutes or so I did think it was sort of obsessive or the guy could have at least got up.

Originally Posted by FragranceMarketingGuy (Post 18039409)

Why even bother putting a morsel of smoked salmon on the tray? It was so insignificant.

Originally Posted by channa (Post 18076809)

So you didn't like the salmon in a ramekin? ;)

Come on, this is textbook CO. They put it there so they can say transcontinental meal service has a seafood appetizer. It's there by technicality, but not in spirit.

Originally Posted by pigx5 (Post 18076781)

I think the guy didn't understand that typical CO FAs just disappear after meal service while most
UA FAs still refill frequently until prepare for landing.

It's my observation as a CO platinum and UA 1K.
I do usually get good service during the meal time from CO FAs but they do usually disappear
after the meal service.
Most good UA FAs will usually provide the service until the captain announce "FAs, prepare for landing."
Of course, both airlines have bad apples but it is the common situation from my observation for these 3 years.

Of course, you can argue that FAs are there for SAFETY not for refilling or servicing.
I guess most PAID F passengers are more concern about SAFETY than service.;)

Originally Posted by bocastephen (Post 18076104)

Reporting my FLL DEN meal experience (4+ hr dinner flight).

Basically it looks like they took the previous meal, tossed in the tumble dryer and shrunk it.

No soup.
Salad 25% smaller.
Entree (spinach canneloni) 40% smaller.
Fruit bowl 50% smaller.

No plated dessert - just a tiny bagged cookie.

This was very off-putting because the whole experience just screamed "cheapness". Anyone coming from the Continental side is going to look at these meals and see nothing more than cost cutting and nickel/dime nonsense to save a few pennies - in the premium cabin, no less.

Someone yank that glass of scotch out of Gordon's hand and get him back in charge of this airline, quick!

Originally Posted by channa (Post 18076809)

So you didn't like the salmon in a ramekin? ;)

Come on, this is textbook CO. They put it there so they can say transcontinental meal service has a seafood appetizer. It's there by technicality, but not in spirit.