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-   -   Has EUA Stopped Running? (https://www.flyertalk.com/forum/continental-onepass-pre-merger/1264329-has-eua-stopped-running.html)

UA-NYC Oct 26, 2011 9:17 pm


Originally Posted by TWA Fan 1 (Post 17342437)
Shannon,

Thank you so much for the update. Systems integration is truly a very complex issue and I hope you are able to do it as quickly as possible.

I have two observations:

1. The hard-core PMCO apologists on this board continuously defend any issue, even once it has been made made clear to them that there is, in fact, a problem, as is the case here.

2. Shannon's post above demonstrates that the fanatic apologism endemic on this fourm represents little more than a disservice to PMCO, as constructive criticism is useful and appreciated, as was the case here.

Amen. Even after an official post saying its broken / basically not running til T-24, there sre still those who just can't admit the existence of any flaws.

Hope it gets fixed soon.

Joshua Oct 26, 2011 9:19 pm

Monitoring CO1645/CO1717 on Friday (about 43 and 47 hours out).

All prices include taxes & fees.
Fare paid was about $148.65 for these segments in K class.
Buy-up offered for $481.00 extra, or $629.65 total.
New B class ticket for sale for $638.90.
Buy-up to first is is $9.25 cheaper than it should be.

Upgrade with miles said waitlist only on both segments.

CO1645: inventory F/JN/A/ZN/P/PN/Y/YN/B/M/E/U/H/HN/Q/V/W/S/T/L/K/G/N/XN9, X1
20 total F seats
8 booked according to pda.continental.com
2 passengers upgraded according to pda.continental.com
Buy-up claims "1 seat available"

CO1717: inventory F/JN/A/ZN/P/PN8, Y/YN/B/M/E/U/H/HN9, Q5
16 total F seats
8 booked
4 passengers upgraded
Buy-up claims "8 seats available"

I did not receive upgrade via EUA at T-48 on either segment.

Currently in a middle ELR seat. I'm just hoping both flights stay on equipment with in-seat power...

channa Oct 26, 2011 9:30 pm


Originally Posted by UA-NYC (Post 17342772)
Amen. Even after an official post saying its broken / basically not running til T-24, there sre still those who just can't admit the existence of any flaws.

Hope it gets fixed soon.


Hope what gets fixed soon? EUA or the irrational exuberance about CO?

channa Oct 26, 2011 9:31 pm


Originally Posted by Joshua (Post 17342775)
Monitoring CO1645/CO1717 on Friday (about 43 and 47 hours out).

All prices include taxes & fees.
Fare paid was about $148.65 for these segments in K class.
Buy-up offered for $481.00 extra, or $629.65 total.
New first class ticket in A class for sale for $688.90.
Buy-up to first is is $59.25 cheaper than it should be.

Upgrade with miles said waitlist only on both segments.

CO1645: inventory F/JN/A/ZN/P/PN/Y/YN/B/M/E/U/H/HN/Q/V/W/S/T/L/K/G/N/XN9, X1
20 total F seats
8 booked according to pda.continental.com
2 passengers upgraded according to pda.continental.com
Buy-up claims "1 seat available"

CO1717: inventory F/JN/A/ZN/P/PN8, Y/YN/B/M/E/U/H/HN9, Q5
16 total F seats
8 booked
4 passengers upgraded
Buy-up claims "8 seats available"

I did not receive upgrade via EUA at T-48 on either segment.

Currently in a middle ELR seat. I'm just hoping both flights stay on equipment with in-seat power...


You're a Silver, so you get Y-Ups and B-Ups. So your fare differential should be measured against the Y or B fare, not A.

DeaconFlyer Oct 26, 2011 9:33 pm


Originally Posted by channa (Post 17342830)
Hope what gets fixed soon? EUA or the irrational exuberance about CO?

I thought you stopped flying CO. Why are you still hanging around in these forums?

TXbizman Oct 26, 2011 9:36 pm


Originally Posted by UA-NYC (Post 17342772)
Amen. Even after an official post saying its broken / basically not running til T-24, there sre still those who just can't admit the existence of any flaws.

Hope it gets fixed soon.

I told you (maybe not you specific) that this will be fixed... Someone called me a 'hopeless optimistic' or so. Looks like it is in route to get it fixed...

TXbizman Oct 26, 2011 9:37 pm


Originally Posted by DeaconFlyer (Post 17342837)
I thought you stopped flying CO. Why are you still hanging around in these forums?

He did? I didn't know that. Why?

channa Oct 26, 2011 9:39 pm


Originally Posted by DeaconFlyer (Post 17342837)
I thought you stopped flying CO. Why are you still hanging around in these forums?

If you haven't noticed, they're Continentalizing United now.

But FWIW, my last CO flight was last month.

DeaconFlyer Oct 26, 2011 9:41 pm


Originally Posted by channa (Post 17342862)
If you haven't noticed, they're Continentalizing United now.

But FWIW, my last CO flight was last month.

So are you going to boycott United too?

UA-NYC Oct 26, 2011 9:45 pm


Originally Posted by DeaconFlyer (Post 17342867)
So are you going to boycott United too?

There's no need, at long as the airline lasts in PMUA form - UDU not broken, UG space released well before T-24 (unlike...), no TODs, no IM gaming the UG buckets, etc. UA metal has much more credibility at the moment vs CO.

Joshua Oct 26, 2011 9:48 pm


Originally Posted by TXbizman (Post 17342844)
I told you (maybe not you specific) that this will be fixed... Someone called me a 'hopeless optimistic' or so. Looks like it is in route to get it fixed...

As someone who deals with system integration for a living, this proverb comes to mind: "Never attribute to malice what can be attributed to incompetence."

TXbizman Oct 26, 2011 9:53 pm


Originally Posted by Joshua (Post 17342896)
As someone who deals with system integration for a living, this proverb comes to mind: "Never attribute to malice what can be attributed to incompetence."

Never heard that proverb... and I deal and integrated with system (HW and SW) for living as well. Seen too many glitches - servers, citrix, etc...

channa Oct 26, 2011 10:16 pm


Originally Posted by DeaconFlyer (Post 17342867)
So are you going to boycott United too?

No, I'm going to fly them and let them know when they make decisions that I disagree with.

I'm hoping my PMCO brothers and sisters will grow and learn to voice their opinions vs. simply defending whatever the airline does.

Air Houston Oct 26, 2011 11:11 pm


Originally Posted by UA-NYC (Post 17342884)
There's no need, at long as the airline lasts in PMUA form - UDU not broken, UG space released well before T-24 (unlike...), no TODs, no IM gaming the UG buckets, etc. UA metal has much more credibility at the moment vs CO.

It's worth noting that PMCO also had EAU not broken, UG space released well before T-24, only TODs when every eligible Elite had been upgraded, etc. Although some procedures and priority differed both systems worked well before the start of integration and I am confident they will work again. Hopefully sooner rather than later.

Note that I have had issues with upgrades not processing at the expected times (not every time but on multiple occasions) and have sent the specifics to UA Insider as requested. And I have received personal acknowledgment of the issues. Thanks UA Insider.

TWA Fan 1 Oct 26, 2011 11:19 pm


Originally Posted by Air Houston (Post 17343196)
It's worth noting that PMCO also had EAU not broken, UG space released well before T-24, only TODs when every eligible Elite had been upgraded, etc. Although some procedures and priority differed both systems worked well before the start of integration and I am confident they will work again. Hopefully sooner rather than later.

Note that I have had issues with upgrades not processing at the expected times (not every time but on multiple occasions) and have sent the specifics to UA Insider as requested. And I have received personal acknowledgment of the issues. Thanks UA Insider.

Agreed, although there have certainly been times in the past on PMCO when EUA was not operating correctly, for whatever reason.

Since the current issue is related to system integration, there is clearly a reasonable explanation for the problem, but the fact of the matter is that the engineered lack of transparency in PMCO's upgrading system has created an atmosphere of virtual paranoia on the part of elites every time there is a pattern that would suggest EUA is not functioning properly.


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