Citi Prestige discontinued (USA).
#31
Join Date: Sep 2011
Programs: Virgin Atlantic Silver, IHG Diamond, Bonvoy Gold, Hilton Diamond, AA Platinum Pro
Posts: 1,386
The link to apply for Prestige that was still working has died as of today, so perhaps things are moving forward?
#32
Join Date: Mar 2013
Location: EWR
Programs: World of Hyatt, Marriott Bonvoy, Hilton Honors, UA Mileage Plus
Posts: 1,255
I'm not sure I agree. The fact is, the vast majority of people out there either carry a balance, don't maximize earnings -- or both. My father has Prestige, for example, and it's his one card wallet for everything. He doesn't want to deal with the card shuffle game, and I've learned to accept that. At least I can rest easy knowing any dining and most travel charges are fully maximized, and whenever he gets a 5X/$500 promo email, that certainly helps too.
The last iteration of the card that allowed for unlimited 4NF via concierge -- that's a different story.
The last iteration of the card that allowed for unlimited 4NF via concierge -- that's a different story.
#33
Join Date: Sep 2011
Programs: Virgin Atlantic Silver, IHG Diamond, Bonvoy Gold, Hilton Diamond, AA Platinum Pro
Posts: 1,386
Banks aren’t known for killing off profitable products that don’t fly in the face of regulators. The vast majority of people out there don’t carry cards with $550+ annual fees. Do you think the vast majority of people with AMEX Platinum, Citi Prestige, or Chase Sapphire Reserve carry balances? Do you think the vast majority of people who carry balances bank with Citi…a retail bank with hardly any retail presence? I’m not saying there aren’t sum, but we need to stop extrapolating the overall market with these ultra premium products. My guess is there were very few remaining cardholders — maybe in the 1,000s or low 10,000s — and it was costing more the support the product than they could make.
- Citigold members that had a discounted annual fee
- "Regular" people like my father who had the card and just use it as is for everything
- Points maximizers: With the advent of Double Cash 2X TYP, Rewards+ 10% rebate/10X small charges, and Custom Cash 5X rotating categories, I could see Prestige becoming a lucrative target for the ultra points-focused crowd that are less concerned about insurances and ancillary benefits (I'm in this category, maximum points and general lounge access are my first priority, all else (including portal multipliers) is fluff )
#34
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Time and again Citi has launched top tier cards with features which proved unsustainable. Their market research doesn't seem to allow Citi to forecast how benefits will be utilized.
#35
Join Date: Apr 2002
Posts: 2,949
I wonder just how much the 4th night free hurt Citi's profitability on this card. Were/Are people actually using it? I for one used to maximize my bookings at all-inclusive resorts, which cost them $600+ a pop. Yes, there are commissions on the balance of the stay, but we used to do many long weekend stays of just 4 nights.
It seems like Citi stripped the card of many useful benefits, but preserved the 4-night free perk to differentiate it from the rest of the pack.
It seems like Citi stripped the card of many useful benefits, but preserved the 4-night free perk to differentiate it from the rest of the pack.
#36
Join Date: Dec 2019
Posts: 2
I wonder just how much the 4th night free hurt Citi's profitability on this card. Were/Are people actually using it? I for one used to maximize my bookings at all-inclusive resorts, which cost them $600+ a pop. Yes, there are commissions on the balance of the stay, but we used to do many long weekend stays of just 4 nights.
It seems like Citi stripped the card of many useful benefits, but preserved the 4-night free perk to differentiate it from the rest of the pack.
It seems like Citi stripped the card of many useful benefits, but preserved the 4-night free perk to differentiate it from the rest of the pack.
#37
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,489
Does Citi (like Chase, for example) have a history of supporting legacy cards for awhile after they’ve been discontinued? If the rumored new card really is a different product and not a relaunch of the Prestige, I wonder how long existing cardholders will be able to keep the Prestige before being forced into a product change.
#38
Join Date: Sep 2011
Programs: Virgin Atlantic Silver, IHG Diamond, Bonvoy Gold, Hilton Diamond, AA Platinum Pro
Posts: 1,386
Does Citi (like Chase, for example) have a history of supporting legacy cards for awhile after they’ve been discontinued? If the rumored new card really is a different product and not a relaunch of the Prestige, I wonder how long existing cardholders will be able to keep the Prestige before being forced into a product change.
Only time will tell. Perhaps the new card will beat Prestige in nearly every aspect and it will be a non-issue, although if they do implement the "choice benefit" concept proposed in the recent survey (and alluded to in my call), I'm not so sure.
#40
Join Date: May 2013
Posts: 258
I have a discounted annual fee and only justifying holding on to it for that reason. I hope if they replace the card and force a product change, they would match the discount but I'm not optimistic.
#41
Used to spend about 200 nights per year in hotels and would always make multiple reservations to maximize this.
#42
Join Date: Sep 2011
Programs: Virgin Atlantic Silver, IHG Diamond, Bonvoy Gold, Hilton Diamond, AA Platinum Pro
Posts: 1,386
Are you still ever able to make use of the current 4NF feature through the portal? It's very hit and miss (compared to the lowest direct or OTA+coupon/cashback portal prices I'm able to find), but "a degree" of savings is possible if you look hard enough.
#43
Nope. Haven't used it once since they switched. Their rates pretty much just suck.
#44
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,980
Same here, save quite a bit on 4th night free for business travel. Will keep the card, since I only pay $350, but cancelled my 2 Amex Platinums.
#45
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,980
Does Citi (like Chase, for example) have a history of supporting legacy cards for awhile after they’ve been discontinued? If the rumored new card really is a different product and not a relaunch of the Prestige, I wonder how long existing cardholders will be able to keep the Prestige before being forced into a product change.