Dec 18, 2019, 12:31 pm
Last edit by: wyogold
Related discussions in other Flyertalk forums:
AA potentially closing accounts due to credit card churning/churn
How to know if you're locked: (as of 12/22/2019)
- Call in to aadvantage reservations (800-882-8880) If you locked, you'll be forwarded to customer service instead of getting to the automated reservations system
- If you want to stay on the line, ask CSR if your account is locked (you tried to make a reservation but it wouldn't let you). CSR will inform you there's a note on your account and that corporate security will contact you
- Try to make a reservation for a super cheap hotel through useaamiles.com. There are 1000 miles / night hotels in New Delhi, so at worst you'll risk 1K miles. If you're locked, you'll see "Unable to process points. Please call our customer service for assistance."
So far, nobody seems to have gotten unlocked and gotten access to their miles back. Accounts with upcoming travel seem to be the ones that are getting terminated at the highest rate.
AA potentially closing accounts due to credit card churning/churn
How to know if you're locked: (as of 12/22/2019)
- Call in to aadvantage reservations (800-882-8880) If you locked, you'll be forwarded to customer service instead of getting to the automated reservations system
- If you want to stay on the line, ask CSR if your account is locked (you tried to make a reservation but it wouldn't let you). CSR will inform you there's a note on your account and that corporate security will contact you
- Try to make a reservation for a super cheap hotel through useaamiles.com. There are 1000 miles / night hotels in New Delhi, so at worst you'll risk 1K miles. If you're locked, you'll see "Unable to process points. Please call our customer service for assistance."
So far, nobody seems to have gotten unlocked and gotten access to their miles back. Accounts with upcoming travel seem to be the ones that are getting terminated at the highest rate.
AA accounts restricted (Nov/Dec 2019)
Feb 5, 2020, 8:40 am
#2221
Join Date: Sep 2009
Location: Global
Posts: 5,998
For anyone saying AA must be doing some sort of analysis on the profitability of a customer before shutting them down, do you have any proof before you decide people must be lying?
I think it’s much more likely the direction is to shut anyone down with 3+ SUBs in a 12 month period, no other criteria. I also doubt that there was a ton of legal analysis done, it’s unlikely they even had more than a 30 minute meeting with corporate counsel on the matter. If it’s not a blatant violation of the law then they’re doing it.
I think it’s much more likely the direction is to shut anyone down with 3+ SUBs in a 12 month period, no other criteria. I also doubt that there was a ton of legal analysis done, it’s unlikely they even had more than a 30 minute meeting with corporate counsel on the matter. If it’s not a blatant violation of the law then they’re doing it.
Proof of lying? Yes. Read the threads. So many posters contradict themselves or later add information and defend the action. Many have gone from "did nothing wrong" / "what did I do wrong"... to defend what they did ("no rules against using signups from other people" / "multiple SUBs from the same card" / etc) Not judging them... but it is clear who AA is targeting.
Feb 5, 2020, 9:16 am
#2222
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
It is just as easy for AA to terminate as to lock. A few extra keystrokes and a different email. Given that nobody wants to do extra work, there must be a reason that accounts are generally locked for a period of time before termination and there are accounts which have been locked for a good long while and not terminated. Whatever the reason is isn't worth speculation because nobody here can affect that process.
Feb 5, 2020, 10:53 am
#2223
Join Date: Jan 2017
Posts: 805
https://law.justia.com/cases/federal.../1494/1877658/
Edit: Doing some more research on this and it gets interesting. There were two other Graham V AA cases and the lawyer claimed fraud, AA got mad, and the state bar sued the lawyer. https://caselaw.findlaw.com/ok-supre...t/1387211.html
Last edited by sethMCOflyer; Feb 5, 2020 at 11:18 am
Feb 5, 2020, 11:36 am
#2224
formerly atomicfront
Join Date: Sep 2013
Posts: 171
Here is a case where America Airlines settled by giving the plantiffs $45 Million dollars. I expect similar results in this case:
https://www.latimes.com/business/la-...618-story.html
"American Airlines said it settled its involvement in the lawsuit to avoid lengthy and costly litigation.“So while it is difficult to agree to a settlement when we believe we’re right on the law and the facts, settling this case is a prudent decision for American,” the airline said."
https://www.latimes.com/business/la-...618-story.html
"American Airlines said it settled its involvement in the lawsuit to avoid lengthy and costly litigation.“So while it is difficult to agree to a settlement when we believe we’re right on the law and the facts, settling this case is a prudent decision for American,” the airline said."
Feb 5, 2020, 11:47 am
#2225
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,957
Are you suggesting that there is a potential civil anti-trust claim here?
Feb 5, 2020, 11:56 am
#2226
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Feb 5, 2020, 12:08 pm
#2228
Join Date: Feb 2009
Posts: 6,606
When you apply and are denied the bonus ( probably a good thing) you can verify.
Also didn't you say you never used any emailers and your account is still open............did you just scan the terms out of boredom, lol
Feb 5, 2020, 1:48 pm
#2230
Join Date: May 2008
Posts: 143
The adverse action began in December just about a month ago. It is still ongoing. People are just beginning the administrative complaint process. And you are thinking it is odd that that nothing has been filed in court? How, exactly, do you think the legal system works?
As far as we can tell, AA is cancelling all accounts with 4 or more SUBs in a 24 month period and, it appears, household members with less than that. That's your class.
As far as we can tell, AA is cancelling all accounts with 4 or more SUBs in a 24 month period and, it appears, household members with less than that. That's your class.
Feb 5, 2020, 3:29 pm
#2231
Join Date: Sep 2015
Location: SFO
Posts: 3,881
Feb 5, 2020, 3:33 pm
#2232
Join Date: Jan 2013
Posts: 153
Feb 5, 2020, 3:48 pm
#2233
Join Date: Jan 2013
Posts: 153
[deleted]
Last edited by billybayswater; Jul 13, 2020 at 11:56 am
Feb 5, 2020, 3:50 pm
#2234
Join Date: Mar 2011
Location: BDL, JFK
Posts: 658
Got a new physical mailer today. No not AA but Delta 70k with no lifetime language. DOC https://www.doctorofcredit.com/ymmv-...time-language/ has discussed this ad nauseum. I've had 2 personal and 2 business Delta SUBs in the past 3 years. If I don't get a pop-up from Amex I may go for another. Many, many people taking advantage of this and it is Delta sending out the mailers. Yet not a hint of Delta shutting down the accounts. Just a warning not to close the accounts in less than a year or spend and return items.
Feb 5, 2020, 3:57 pm
#2235
Join Date: Sep 2015
Location: SFO
Posts: 3,881
Barclay bonuses do not seem to be factoring into the criteria. This is consistent for the codename of the operation being "Citi2019." We don't have enough information to know if it comes down to having SUBs from the same Citi AA card (which in this case 99% of the time is AA Platinum or AA Business Platinum) or just Citi SUBs in general.
