Dec 18, 2019, 12:31 pm
Last edit by: wyogold
Related discussions in other Flyertalk forums:
AA potentially closing accounts due to credit card churning/churn
How to know if you're locked: (as of 12/22/2019)
- Call in to aadvantage reservations (800-882-8880) If you locked, you'll be forwarded to customer service instead of getting to the automated reservations system
- If you want to stay on the line, ask CSR if your account is locked (you tried to make a reservation but it wouldn't let you). CSR will inform you there's a note on your account and that corporate security will contact you
- Try to make a reservation for a super cheap hotel through useaamiles.com. There are 1000 miles / night hotels in New Delhi, so at worst you'll risk 1K miles. If you're locked, you'll see "Unable to process points. Please call our customer service for assistance."
So far, nobody seems to have gotten unlocked and gotten access to their miles back. Accounts with upcoming travel seem to be the ones that are getting terminated at the highest rate.
AA potentially closing accounts due to credit card churning/churn
How to know if you're locked: (as of 12/22/2019)
- Call in to aadvantage reservations (800-882-8880) If you locked, you'll be forwarded to customer service instead of getting to the automated reservations system
- If you want to stay on the line, ask CSR if your account is locked (you tried to make a reservation but it wouldn't let you). CSR will inform you there's a note on your account and that corporate security will contact you
- Try to make a reservation for a super cheap hotel through useaamiles.com. There are 1000 miles / night hotels in New Delhi, so at worst you'll risk 1K miles. If you're locked, you'll see "Unable to process points. Please call our customer service for assistance."
So far, nobody seems to have gotten unlocked and gotten access to their miles back. Accounts with upcoming travel seem to be the ones that are getting terminated at the highest rate.
AA accounts restricted (Nov/Dec 2019)
Jan 31, 2020, 3:13 pm
#2131
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Why would anyone care if their bosses know? Everyone at work is well aware of the games that I play to get miles. Some co-workers do it as well. There's absolutely nothing wrong with it.
Using offers intelligently is a sign of intelligence. Intelligence is a sought-after quality in an employee.
Using offers intelligently is a sign of intelligence. Intelligence is a sought-after quality in an employee.
Jan 31, 2020, 3:21 pm
#2132
Join Date: Dec 2017
Posts: 746
No longer relevant.
Last edited by OssianBlue; Jul 6, 2020 at 7:14 pm
Jan 31, 2020, 3:24 pm
#2133
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Jan 31, 2020, 3:29 pm
#2134
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
I don’t see many people using their real names here (or at Reddit). For that matter, I can’t remember if it was in this thread or the one in the AA forum, but the mods said they were aware of people using multiple screen names just so they wouldn’t have to out themselves as churners from their main FT account. You might not care, but plenty of people apparently do.
Jan 31, 2020, 3:30 pm
#2135
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Why would they need to hide their identity from AA if they’ve done nothing wrong and have, as I believe you put it, a “slam dunk” theft case against AA? People won’t be allowed to sue AA as John Does.
Jan 31, 2020, 3:34 pm
#2136
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
I never used the term "slam dunk".
Jan 31, 2020, 3:44 pm
#2137
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
How would I know if I have done anything wrong if AA has not revealed their criteria? Much of the value of legal action would be discovery which could require AA to document the criteria they are using to close accounts. Accounts closed by misapplication of the criteria would then have a basis to seek reinstatement.
Jan 31, 2020, 3:52 pm
#2138
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
How would I know if I have done anything wrong if AA has not revealed their criteria? Much of the value of legal action would be discovery which could require AA to document the criteria they are using to close accounts. Accounts closed by misapplication of the criteria would then have a basis to seek reinstatement.
This thread is two months old and over 2,000 comments long, and there still hasn’t been a single claim of someone being shut down by AA without having gotten duplicate bonuses for the same card.
Jan 31, 2020, 3:59 pm
#2139
Join Date: Dec 2017
Posts: 746
No longer relevant.
Last edited by OssianBlue; Jul 6, 2020 at 7:14 pm
Jan 31, 2020, 4:03 pm
#2140
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Jan 31, 2020, 4:10 pm
#2141
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,760
You mean a bump voucher or a residual value of a canceled flight (the UR flight) voucher? Even it is booked with a bump voucher or the residual value voucher, the cancellation is definitely a valid DOT complaint.
Last edited by Happy; Jan 31, 2020 at 4:17 pm
Jan 31, 2020, 4:17 pm
#2142
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
It apparently boils down to AA trying to disallow decisions made by their co-brand partner Citibank, but we cannot even be sure of that because AA has not revealed their criteria. I admire the perseverance of those who have tried to reverse engineer the criteria, but there may be more to it than X card bonuses in N months.
Jan 31, 2020, 4:20 pm
#2143
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,760
How would I know if I have done anything wrong if AA has not revealed their criteria? Much of the value of legal action would be discovery which could require AA to document the criteria they are using to close accounts. Accounts closed by misapplication of the criteria would then have a basis to seek reinstatement.
Jan 31, 2020, 4:21 pm
#2144
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
It apparently boils down to AA trying to disallow decisions made by their co-brand partner Citibank, but we cannot even be sure of that because AA has not revealed their criteria. I admire the perseverance of those who have tried to reverse engineer the criteria, but there may be more to it than X card bonuses in N months.
Jan 31, 2020, 4:31 pm
#2145
Join Date: Dec 2017
Posts: 746
Bump voucher. Poster has now said the ticket was reinstated.