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-   -   Citi retention offers (2018 - 2021) (https://www.flyertalk.com/forum/citi-thankyou-rewards/1892266-citi-retention-offers-2018-2021-a.html)

sdsearch Feb 21, 2018 1:01 pm


Originally Posted by RobertHanson (Post 29441971)
Just in case what? The EQMs? If you haven't ever used the EQMs, what are the odds you will need them in the future?

The card gives 10k EQMs a year. 10k EQMs by themsevles do absolutely nothing. So it depends on how many EQMs you earn a year from flying whether 10k more from the card gets you to the next higher status level or not. For many people, they don't know till late in the year how many EQMs they'll earn through flying (because their flying pattern isn't predictable far in advance), so they also don't until late in the year whether they'll need the extra 10k EQM from the card or not.

For example, someone who earns 36k EQMs one year, 57k EQMs another years, but 42k EQMs another year (but at least $6k EQD each year) can only use those 10k EQMs from the card that third year (to cross 50k for AA Plat), right?

Or, let's say someone earns 42k EQMs every year, but most years don't come close to the required $6k EQD for AA Plat. Then one year they do cross $6k EQD, that year is the first year they'd need the 10k EQM from the card.

So why do think that just because someone hasn't used them in the past them they might not need them in the future? :confused:

BuBu4 Feb 22, 2018 6:31 pm

Citi premier card, was offer no retention bonus... 3rd year, was offered +2 points up to 35k. spending maybe around 20k.

any tips?

NYCFlyer10001 Feb 23, 2018 8:15 am

AA Plat. No offer. No spend beyond minimum to get the bonus. No prior retention history with Citi at all.

zcdx Feb 23, 2018 12:45 pm

Citi Prestige:
Option 1 $50 statement credit per billing cycle when spending over $1500 for the next 7 billing cycles (accepted)
Option 2, 10k points for 3k spend in 3 months

zcdx Feb 23, 2018 12:46 pm

It says it may take up to 2 billing cycles to show up.


Originally Posted by srikrishna84 (Post 29438060)
2/10/18 - Prestige Offer with around 4k spend last year

Given $50 credit per billing cycle when at least $1,500 is spent, for next 7 billing cycles (up to $350 back) including Current Billing Cycle

I took this option since i have some good spending coming up.

For Others who took up the 50$ Credit Per billing cycle, have a question, when does the $50 Credit applies to the Account? My Statement ended on 02/14/18 and had over 1500 in Purchases, i dont see the Credit Applied.


flew-d-coop Feb 25, 2018 11:03 am

AA Plat MC, SO said catch phase "considering closing account". The agent tried to transfer us to a specialist but then came back and said a letter will be sent in 7-10 days regarding whether they will waive the fee.
Confused, I prompted her to inquire if they are closing the card. The agent said they were not.

Never seen this interaction before. Something new I guess but wouldn't be surprised if they process a closure.

kaiotes Feb 25, 2018 1:11 pm

AA Platinum
 
$95 cr with 1k spend
3k miles w 500 spend
25 cr w 500 spend
Still debating if to take the first option as I have another AA card w Barclay's

sdsearch Feb 25, 2018 5:43 pm


Originally Posted by flew-d-coop (Post 29456961)
AA Plat MC, SO said catch phase "considering closing account". The agent tried to transfer us to a specialist but then came back and said a letter will be sent in 7-10 days regarding whether they will waive the fee.
Confused, I prompted her to inquire if they are closing the card. The agent said they were not.

Never seen this interaction before. Something new I guess but wouldn't be surprised if they process a closure.

You're posting this on a Sunday. So was this call on a weekend? Maybe the "specialista" who handle retention offers are doing shorter hours on weekends? Next time try during Citi's weekday business hours perhaps?

aubreyfromwheaton Feb 26, 2018 3:32 am

AA plat

fee posted

called to cancel

no offers avail, downgrade to bronze or something offered,

refused and said will think about it

HUCA

please hold for specialist supervisor....i30 minute hold for another agent

no offers except 5000 courtesy miles which will post within couple months cycles

accepted

not sure if it's worth it really, but I like the card for the free bag and group 5 benefit...

DOES DOWNGRADING TO BRONZE OR PRODUCT CHANGING TO ANOTHER CARD LIKE DOUBLE CASH RESTART THE 24 MONTH CLOCK?

RobertHanson Feb 26, 2018 8:00 am


Originally Posted by aubreyfromwheaton (Post 29459524)
AA plat

DOES DOWNGRADING TO BRONZE OR PRODUCT CHANGING TO ANOTHER CARD LIKE DOUBLE CASH RESTART THE 24 MONTH CLOCK?

YMMV.....

sdsearch Feb 26, 2018 6:52 pm


Originally Posted by aubreyfromwheaton (Post 29459524)
DOES DOWNGRADING TO BRONZE OR PRODUCT CHANGING TO ANOTHER CARD LIKE DOUBLE CASH RESTART THE 24 MONTH CLOCK?

Most likely yes. Ie, according to posts on the TPG website, most (if not all) product changes to another "group" of cards results in a change of card account number, and change of card number means resetting the 24-month clock (since the AA account number is closed and a new account number is opened)..

So downgrading out of an AA card to a DoubleCash card (which has nothing to do with AA) would almost certainly reset the 24-month clock. So I suggest you assume it does, and make your decision based on that assumption.

hmsdreadnought Mar 1, 2018 1:10 pm

AA Platinum: annual spend was about $7500.

annual fee hit: accepted the only offer, $95 credit with 1k spend within three months.

levilevi Mar 1, 2018 1:35 pm

AA Biz Platinum - $95 fee posted, called - no offers other than lower APR, got a $95 credit after $195 spend last year, almost no spend other than that and some AA in flight purchases - cancelled.

CarefulBuilder14 Mar 1, 2018 6:35 pm

Prestige 3/1. Front line CSR transferred me to a specialist who made two common offers:
1: +1 TY/$50k/6 mos
2: $50/$1500/7 mos

I chose the latter. Had to wait ~5 mins for the specialist, but otherwise quick and friendly.
AF hits in June. Last retention call was in May.

ma91pmh Mar 2, 2018 8:21 am

Citi AA Platinum Select
3/2/2018

1) $95 credit for $95 spend
2) 10,000 miles for $3k spend within 3 months

Took (2). AF posted 2 months ago


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