Jul 25, 2016, 12:23 pm
Last edit by: oopl
7/16: New changes that will take effect on 7/23.
1. The following benefits will be changed effective July 23, 2017:
- Loss of AA Admirals Club Access (Effectively immediately if the account is opened on or after 09/01/2016. See Post 296.
- $0.0125 per each TY points for airfare redemptions at thankyou.com.
- Loss of Complimentary International & Domestic Golf
- 4th Night benefit will be based on the average nightly rate of your complete stay for reservations made on or after July 23, 2017. Taxes will no longer be included within the statement credit.
2. $100 Annual Fee Reduction will be extended to Citi Priority if you are currently a Citigold client and you are impacted by the increase in minimum balance and downgrade.
- 4th night free bookable online at thankyou.com (benefit applied as discount at checkout)
- Cash out TY at 1 cpp
- metal card
- 75,000 TY for $7,500 spend signup bonus
1. The following benefits will be changed effective July 23, 2017:
- Loss of AA Admirals Club Access (Effectively immediately if the account is opened on or after 09/01/2016. See Post 296.
- $0.0125 per each TY points for airfare redemptions at thankyou.com.
- Loss of Complimentary International & Domestic Golf
- 4th Night benefit will be based on the average nightly rate of your complete stay for reservations made on or after July 23, 2017. Taxes will no longer be included within the statement credit.
2. $100 Annual Fee Reduction will be extended to Citi Priority if you are currently a Citigold client and you are impacted by the increase in minimum balance and downgrade.
Citi Prestige benefit and reward changes effective July 23, 2017
Jul 23, 2016, 9:32 am
#136
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,194
Consider it is a firm information.
For some unknown reasons, Citi has decided to screw as many customers as it can since last year. Its products are practically a messy situation. In many instances, many concerned customers have obtained the updated information way earlier than frontline employees. What makes this worse is the new information is not even available yet (A classic example is the increased requirement for Citigold and the downgrade to Citi Priority).
So when you read Citi's website and discover that the benefit is no longer mentioned, you can consider that benefit is gone for good.
Frontline employees are as puzzled as you are.
They get commissions for it.
For some unknown reasons, Citi has decided to screw as many customers as it can since last year. Its products are practically a messy situation. In many instances, many concerned customers have obtained the updated information way earlier than frontline employees. What makes this worse is the new information is not even available yet (A classic example is the increased requirement for Citigold and the downgrade to Citi Priority).
So when you read Citi's website and discover that the benefit is no longer mentioned, you can consider that benefit is gone for good.
Frontline employees are as puzzled as you are.
They get commissions for it.
That's in addition to the higher initial spend threshold ($4000) in the first three months to earn a lower bonus (40,000 TYP).
So what you have left - for $450/year - is $250 airline credit, Priority Pass, and the fourth night free benefit.
Huge devaluation. I got in just under the wire prior to the changes and will retain this card for exactly one year.
Jul 23, 2016, 10:06 am
#137
Join Date: Oct 2008
Location: New York, NY
Programs: Hilton, Hyatt, Marriott
Posts: 241
$450 - $250 airfare credit = net $200. If someone can't find a use for the $250 credit given how flexible it is then they're not the target for this card anyway.
I also got it for $350 a year by going to a branch. So in essence it's only $5 more than the CSP/ TY Premier for me.
For $105 (or for some $5) more than the CSP or Citi Premier (both $95 a year) you get Priority Pass, 4th Night Free and some great extended warranty, trip delay, etc.
Even using these benefits once a year is worth it. I personally have used the 4th night free 2-3 times this year already and each time the reimbursement was more than $105.
I'd encourage people to truly do the math and figure out if it makes sense versus reacting out of anger or frustration. If it still doesn't work out in your favor, then sure go ahead and cancel it.
Jul 23, 2016, 10:07 am
#138
Join Date: Jan 2008
Posts: 72
Edit: Someone posted the same thing above me .... but whatever!
The way I like to look at it (I'm trying to be positive). For a citi gold client its $100 effectively for a card that gives you priority pass. I'll probably keep it and dump my CSP especially since the travel benefits (trip delay etc.) benefits overlap with the CSP.
Yeah, if you check the latest citi prestige offer page, there is no mention of Admiral's Club access, no mention of golf, no mention of 1.6 TYP on American, and specifies that 40,000 points will earn $532 towards a ticket on any airline. No mention of $100 reimbursement for Global Entry either.
That's in addition to the higher initial spend threshold ($4000) in the first three months to earn a lower bonus (40,000 TYP).
So what you have left - for $450/year - is $250 airline credit, Priority Pass, and the fourth night free benefit.
Huge devaluation. I got in just under the wire prior to the changes and will retain this card for exactly one year.
That's in addition to the higher initial spend threshold ($4000) in the first three months to earn a lower bonus (40,000 TYP).
So what you have left - for $450/year - is $250 airline credit, Priority Pass, and the fourth night free benefit.
Huge devaluation. I got in just under the wire prior to the changes and will retain this card for exactly one year.
Jul 23, 2016, 11:41 am
#139
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Global Entry reimbursement is still mentioned in a footnote.
Last edited by mia; Jul 23, 2016 at 11:48 am
Jul 23, 2016, 12:10 pm
#140
Join Date: Oct 2006
Posts: 191
4th night booking through Thankyou.com
I noticed this wording that states "or through Thankyou.com".
Your benefit is a statement credit equal to the value of the 4th night’s actual room rate, as provided by the Citi Prestige Concierge or through Thankyou.com, even if the rate is different from the rate on other nights.
Does this mean we can avoid the less than ideal experience with Aspire concierge and book online for the 4th night benefit?
Your benefit is a statement credit equal to the value of the 4th night’s actual room rate, as provided by the Citi Prestige Concierge or through Thankyou.com, even if the rate is different from the rate on other nights.
Does this mean we can avoid the less than ideal experience with Aspire concierge and book online for the 4th night benefit?
Jul 23, 2016, 12:11 pm
#141
Join Date: Jul 2012
Location: ATL
Programs: All of Them
Posts: 511
I do not mean to be a nervous Nelly, a wet blanket, etc.
And, yes, I can read. I have read this thread. I have read Miles to Memories' blog posting. I have read the Facebook page alluded to there, including all of the comments.
If someone has some information other than what I have read above, I would love to have it!
And, yes, I can read. I have read this thread. I have read Miles to Memories' blog posting. I have read the Facebook page alluded to there, including all of the comments.
If someone has some information other than what I have read above, I would love to have it!
Jul 23, 2016, 2:36 pm
#144
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
Although there is no official information available yet, per other countries who have implement the new change (it seems that Citi wants to unify its product portfolio worldwide), Citi Priority will be a major downgrade from Citigold. Only certain service fees will be waived.
Jul 23, 2016, 3:35 pm
#145
Join Date: Jul 2010
Location: PHL
Programs: Hyatt Globalist, Hilton Diamond, AA Gold, FB Gold, ITA Volare Executive
Posts: 3,294
If I am reading you correctly, to say that what you saw implies that we are still going to be able to buy AA flights at 1.6 cents per TYP (and play golf etc.) until then with this card, then I for one am very happy.
Jul 23, 2016, 4:06 pm
#146
Join Date: Mar 2015
Location: CLE
Posts: 94
I appreciate the intelligence. In my earlier post, I had not meant to convey any doubts about the veracity re the changes that are coming. My interest is in clarifying whether the other changes do not begin until 27 July 2017, too.
If I am reading you correctly, to say that what you saw implies that we are still going to be able to buy AA flights at 1.6 cents per TYP (and play golf etc.) until then with this card, then I for one am very happy.
If I am reading you correctly, to say that what you saw implies that we are still going to be able to buy AA flights at 1.6 cents per TYP (and play golf etc.) until then with this card, then I for one am very happy.
I'm seriously hoping they don't devalue TYP for AA flights before next July. I have some plans for those.
Jul 23, 2016, 4:21 pm
#147
Join Date: Jul 2012
Location: RDU
Programs: DL(PM), UA(Silver), AA(EXP) Marriott(Ti), HH(Gold), Hertz(PC)
Posts: 2,669
I noticed this wording that states "or through Thankyou.com".
Your benefit is a statement credit equal to the value of the 4th night’s actual room rate, as provided by the Citi Prestige Concierge or through Thankyou.com, even if the rate is different from the rate on other nights.
Does this mean we can avoid the less than ideal experience with Aspire concierge and book online for the 4th night benefit?
Your benefit is a statement credit equal to the value of the 4th night’s actual room rate, as provided by the Citi Prestige Concierge or through Thankyou.com, even if the rate is different from the rate on other nights.
Does this mean we can avoid the less than ideal experience with Aspire concierge and book online for the 4th night benefit?
Many hotels are way cheaper on weekend nights than week nights, so if your fourth day is a Monday, the free night benefit could be quite substantial.
Jul 23, 2016, 4:22 pm
#148
Join Date: Apr 2005
Location: ATL
Posts: 802
Huge devaluation, yes but for many still a no brainer card.
$450 - $250 airfare credit = net $200. If someone can't find a use for the $250 credit given how flexible it is then they're not the target for this card anyway.
I also got it for $350 a year by going to a branch. So in essence it's only $5 more than the CSP/ TY Premier for me.
For $105 (or for some $5) more than the CSP or Citi Premier (both $95 a year) you get Priority Pass, 4th Night Free and some great extended warranty, trip delay, etc.
Even using these benefits once a year is worth it. I personally have used the 4th night free 2-3 times this year already and each time the reimbursement was more than $105.
I'd encourage people to truly do the math and figure out if it makes sense versus reacting out of anger or frustration. If it still doesn't work out in your favor, then sure go ahead and cancel it.
$450 - $250 airfare credit = net $200. If someone can't find a use for the $250 credit given how flexible it is then they're not the target for this card anyway.
I also got it for $350 a year by going to a branch. So in essence it's only $5 more than the CSP/ TY Premier for me.
For $105 (or for some $5) more than the CSP or Citi Premier (both $95 a year) you get Priority Pass, 4th Night Free and some great extended warranty, trip delay, etc.
Even using these benefits once a year is worth it. I personally have used the 4th night free 2-3 times this year already and each time the reimbursement was more than $105.
I'd encourage people to truly do the math and figure out if it makes sense versus reacting out of anger or frustration. If it still doesn't work out in your favor, then sure go ahead and cancel it.
Jul 23, 2016, 10:44 pm
#149
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,658
Order the card before the change and received last Monday. It doesn't expire for several years, and it says on the back of the card - "American Airlines Admiral's Club Access".
Does this mean I have access until my card expires or will they issue me a new card next year without the AC access printed on the back?
If so - I will cancel this card as soon as I get my benefits out it.
I was going to cancel my Citi Exec Card - but I guess I will hang on to it. Or cancel it and reopen it next July.
Does this mean I have access until my card expires or will they issue me a new card next year without the AC access printed on the back?
If so - I will cancel this card as soon as I get my benefits out it.
I was going to cancel my Citi Exec Card - but I guess I will hang on to it. Or cancel it and reopen it next July.