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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Feb 9, 2014, 7:16 pm
  #1606  
 
Join Date: Nov 2013
Posts: 84
Up to 100k miles Citi Executive AAdvantage offers

Weird considering some of us have four or five AA cards from Citi.
milestomemories is offline  
Old Feb 9, 2014, 7:21 pm
  #1607  
 
Join Date: Dec 2012
Location: SFO
Posts: 46
Originally Posted by fbsd
Applied and was approved for 100K card on 1/31 or 2/1. Applied for 50K Personal Platinum offer tonight (never had this card; the 100K is my first Citi ever) and was declined due to already having a Citi AA card open, stating that the 50K offer is for first-time Citi AA cardholders only. Talked to two reps and no dice. Just FYI.
Did they still do a hard inq?

So I think one should apply for the 50k offer first then the 100k?..
flowfaster is offline  
Old Feb 9, 2014, 7:23 pm
  #1608  
 
Join Date: Feb 2004
Posts: 22
Originally Posted by flowfaster
Did they still do a hard inq?
I asked the 2nd rep this question and she said most likely there would be a 2nd inq because it's a new app. I haven't verified on my credit report yet.
fbsd is offline  
Old Feb 9, 2014, 7:24 pm
  #1609  
 
Join Date: Jul 2004
Location: MCO
Programs: AA 1MM, BA, UA, HH Dia, CC Gold, SPG Plat
Posts: 795
Originally Posted by rgAAFT
I hate to sound elitist but are you sure this is advisable?
It's called being rational, not elitist. Might as well be a blogger trying to kill something like this by highlighting it with it's own thread.

Originally Posted by fbsd
Applied and was approved for 100K card on 1/31 or 2/1. Applied for 50K Personal Platinum offer tonight (never had this card; the 100K is my first Citi ever) and was declined due to already having a Citi AA card open, stating that the 50K offer is for first-time Citi AA cardholders only. Talked to two reps and no dice. Just FYI.
And if you tried to get any other AA card, you'd get the same response. It's only certain cards with certain time frames that have this glitch. See: http://www.flyertalk.com/forum/credi...ost-first.html
TTnC4me is offline  
Old Feb 9, 2014, 7:28 pm
  #1610  
 
Join Date: Feb 2004
Posts: 22
Originally Posted by TTnC4me
And if you tried to get any other AA card, you'd get the same response. It's only certain cards with certain time frames that have this glitch. See: http://www.flyertalk.com/forum/credi...ost-first.html
Yes, I read all of that beforehand, but with all of the statements that the Exec card is considered a different product, and not having had a Plat card before, this particular scenario still seemed possible to me. Oh, well.
fbsd is offline  
Old Feb 9, 2014, 7:32 pm
  #1611  
 
Join Date: Jul 2004
Location: MCO
Programs: AA 1MM, BA, UA, HH Dia, CC Gold, SPG Plat
Posts: 795
Originally Posted by fbsd
Yes, I read all of that beforehand, but with all of the statements that the Exec card is considered a different product, and not having had a Plat card before, this particular scenario still seemed possible to me. Oh, well.
#1 applies to your situation:
1. Are these AA cards churnable?
Yes and No. The general rules are:
•Personal AA cards: As of August 25, 2013 all linked personal AA cards can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old cards.
◦Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

Applying for the exact same card is simply an anomaly similar to what we experienced last year.
TTnC4me is offline  
Old Feb 9, 2014, 7:41 pm
  #1612  
 
Join Date: Jul 2012
Location: KSTP KSPG
Programs: AOPA
Posts: 974
Citi might have fixed the issue with Aa platinum card last august, but they migh have forgotten the executive card.
teddy25 is offline  
Old Feb 9, 2014, 7:48 pm
  #1613  
 
Join Date: Apr 2012
Location: MKE
Programs: Hyatt Diamond, SPG Plat, Hilton Gold, Club Carlson Gold,
Posts: 639
Originally Posted by teddy25
Citi might have fixed the issue with Aa platinum card last august, but they migh have forgotten the executive card.
Seems like the executive card should be a different product. I guess from this data point ots not. Not to cause panic but they may close this loop sooner than later. I apped for this card on 2/1. I am due to apply again today. I guess I have been just waiting to see how this plays out, I may just pull the trigger because I don't have anything lined up for a long time.
phdtomd is offline  
Old Feb 9, 2014, 8:00 pm
  #1614  
 
Join Date: Jan 2014
Posts: 201
Originally Posted by pricesquire
I hope all the above comments ring true (i.e., "you get approved, you'll get the bonus, no matter what"). Not gonna be too happy if my card #2 doesn't equate w/ another 100k. But, nothing to do but wait and see.

FWIW: I think I'm the only one so far who got the "why did you apply"//"TCs state you won't get the bonus".....so I wouldn't worry too much.
Are you on your 2nd card now? Did you close the 1st card? What did you tell the rep if they said that you already have the same card so why you applied for same one?
joykid is offline  
Old Feb 9, 2014, 8:01 pm
  #1615  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
The Executive card clearly is a different product than the Platinum card, but it seems based on the experience of fbsd that the Executive card can count against you as a Personal AA card and can prevent you from getting a Platinum card.

This is the first datapoint we have had as most of us had gotten AA Platinum card(s) prior to getting the Executive card.
KennyBSAT is offline  
Old Feb 9, 2014, 8:23 pm
  #1616  
 
Join Date: Apr 2012
Location: MKE
Programs: Hyatt Diamond, SPG Plat, Hilton Gold, Club Carlson Gold,
Posts: 639
Originally Posted by KennyBSAT
The Executive card clearly is a different product than the Platinum card, but it seems based on the experience of fbsd that the Executive card can count against you as a Personal AA card and can prevent you from getting a Platinum card.

This is the first datapoint we have had as most of us had gotten AA Platinum card(s) prior to getting the Executive card.
Does this then mean that those of us who were waiting for 24- 26 months to churn the Platinum card can't
phdtomd is offline  
Old Feb 9, 2014, 8:32 pm
  #1617  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by phdtomd
Does this then mean that those of us who were waiting for 24- 26 months to churn the Platinum card can't
Getting this card certainly could reset the 12-26 month clock, but you would still be a hundred thousand miles (or more) ahead. And of course Citi could change any of its rules at any time.
KennyBSAT is offline  
Old Feb 9, 2014, 9:06 pm
  #1618  
 
Join Date: Apr 2012
Location: MKE
Programs: Hyatt Diamond, SPG Plat, Hilton Gold, Club Carlson Gold,
Posts: 639
Just applied for my 2nd card. 1st card 2/1 second card approved after calling in. It sure did take a long time. The crazy thing is the CSR kept referencing my other executive card. "Your citi exec card was approved for the same amount as your other citi executive card", "Do you need the number to our customer service line? It should be the same as your other citi executive card" and "You can register your card online when it arrives using the same profile as all your other citi cards if you want" Maybe im just paranoid but that was a little odd. Anyway, I got it so we will see what happens.
phdtomd is offline  
Old Feb 9, 2014, 9:10 pm
  #1619  
 
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,714
2 cards (for sep family members) approved Wednesday, received letter Thursday, no card as of Sun. Maybe the card production dept is overwhelmed by the thirst of FT + blogosphere.
italdesign is offline  
Old Feb 9, 2014, 9:41 pm
  #1620  
 
Join Date: Jan 2014
Posts: 201
Originally Posted by KennyBSAT
Getting this card certainly could reset the 12-26 month clock, but you would still be a hundred thousand miles (or more) ahead. And of course Citi could change any of its rules at any time.
Kenny, just curious, have you met the minimum spending of your 1st card before applying for 2nd? Then when calling consideration line, did you close the 1st card and moving the credit line from your 1st card? What did you tell the CS rep when they ask you why you apply for same card so fast when you already approved and have the 1st card? thanks in advance.
joykid is offline  


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