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Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 24, 14, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage bonus miles are not available if you have had a Citi Executive / AAdvantage World EliteTM MasterCard opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 General Personal Application Inquiries with live rep
  • (866) 606-2787 General Application and Account Questions with live rep
  • (888) 201-4523 Application status
  • (866) 606-2961 Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Print Wikipost

Citi Executive AA MasterCard [October 2013 - September 2014]

Old Feb 9, 14, 4:59 pm
  #1591  
 
Join Date: Jul 2012
Location: KSTP KSPG
Programs: AOPA
Posts: 974
Card #2 approved

Applied 9 days after the first card. Approved for #2 with a quick call. More trips to walmart cvs and gas station
teddy25 is offline  
Old Feb 9, 14, 5:13 pm
  #1592  
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Join Date: Sep 2013
Location: SNA/LAX
Posts: 1,407
What are all of your current utilization with other Citi cards when you apply for this card?
healthnut is offline  
Old Feb 9, 14, 5:17 pm
  #1593  
Suspended
 
Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
Lots of quick card #2 approvals...I wonder what it was about my acct that warranted a recitation of the TCs and an inquiry into whether or not I was applying for the bonus...
pricesquire is offline  
Old Feb 9, 14, 5:19 pm
  #1594  
 
Join Date: Apr 2010
Location: JAX
Programs: UA,CO,SPG
Posts: 149
Originally Posted by phdtomd
Was there a resolution for the AA biz fiasco
No, they just keep telling everyone that it'll post in 2 to 3 billing cycles, because they need to link the AA account with the card. Horsedookie.
popot53 is offline  
Old Feb 9, 14, 5:19 pm
  #1595  
Suspended
 
Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
Originally Posted by healthnut
What are all of your current utilization with other Citi cards when you apply for this card?
I had 2 Citi AA cards and 1 HH...

Citi 1: 0%
Citi 2: 50% (I had a $2500 balance on a $5k CL..paid it off before the end of the cycle, but when I applied for this card, I had a 50% UR)
HH: 33%
pricesquire is offline  
Old Feb 9, 14, 5:42 pm
  #1596  
 
Join Date: Jan 2014
Posts: 1,269
Originally Posted by popot53
No, they just keep telling everyone that it'll post in 2 to 3 billing cycles, because they need to link the AA account with the card. Horsedookie.
The AA rep I spoke to acknowledged the issue was an on-again off-again systems glitch. That link you mention should be automatic, but it hasn't been. Nothing we can do but wait.
LWT3 is offline  
Old Feb 9, 14, 5:47 pm
  #1597  
 
Join Date: Dec 2002
Location: Central New Jersey
Posts: 1,117
Speaking of Citi HH, it's is annoying that the two cards are in different systems and can't be linked in the same online account.
jonu is online now  
Old Feb 9, 14, 6:06 pm
  #1598  
 
Join Date: Nov 2009
Posts: 432
Originally Posted by popot53
Have people who's statements have closed, seeing the miles in their AA accounts? I hope the AA biz card fiasco doesn't happen with this card. Only reason i bring this up, is because my statement shows the 100k AA miles but "0 reported to AA", same as it does on my biz statement.
When was your statement closed?
jrey is offline  
Old Feb 9, 14, 6:06 pm
  #1599  
 
Join Date: Jan 2014
Posts: 224
Has anyone actually churned this card and actually received the bonus a second time?
Several have posted that they've received approvals for a second card and were read the T&C's by the CSR. One person was even asked if he was applying just for the bonus.
I didn't experience this during my application process which gives me concern that a couple of months from now this thread will be renamed "Citi Ripped Me Off!!!"

So, has anyone actually gotten the bonus as second time? Anyone?
traveler9020 is offline  
Old Feb 9, 14, 6:13 pm
  #1600  
 
Join Date: Jul 2012
Location: KSTP KSPG
Programs: AOPA
Posts: 974
Originally Posted by traveler9020
Has anyone actually churned this card and actually received the bonus a second time?
Several have posted that they've received approvals for a second card and were read the T&C's by the CSR. One person was even asked if he was applying just for the bonus.
I didn't experience this during my application process which gives me concern that a couple of months from now this thread will be renamed "Citi Ripped Me Off!!!"

So, has anyone actually gotten the bonus as second time? Anyone?
With citi you get the miles if you get approve for the card. I have had no problems getting 3 aa plat personal bonuses
teddy25 is offline  
Old Feb 9, 14, 6:19 pm
  #1601  
 
Join Date: Apr 2010
Location: JAX
Programs: UA,CO,SPG
Posts: 149
its going to take time for the 2nd card statements to close, but I'm sure they'll get it.
popot53 is offline  
Old Feb 9, 14, 6:45 pm
  #1602  
 
Join Date: Dec 2010
Posts: 1,860
No one has confirmed the 2nd bonus will post. It is all based on assumptions from prior experience with Citi.

Citi has been more than generous in the past to be fair. But still, people are already cashing those checks for the 2nd 100k miles it seems
factory81 is offline  
Old Feb 9, 14, 6:57 pm
  #1603  
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Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Diamond
Posts: 10,969
Originally Posted by traveler9020
Has anyone actually churned this card and actually received the bonus a second time?
Several have posted that they've received approvals for a second card and were read the T&C's by the CSR. One person was even asked if he was applying just for the bonus.
I didn't experience this during my application process which gives me concern that a couple of months from now this thread will be renamed "Citi Ripped Me Off!!!"

So, has anyone actually gotten the bonus as second time? Anyone?
It's too soon to tell if the people who got a second card will get the bonus, but Citi has been pretty good about the bonus
FlightNurse is offline  
Old Feb 9, 14, 7:11 pm
  #1604  
Suspended
 
Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
I hope all the above comments ring true (i.e., "you get approved, you'll get the bonus, no matter what"). Not gonna be too happy if my card #2 doesn't equate w/ another 100k. But, nothing to do but wait and see.

FWIW: I think I'm the only one so far who got the "why did you apply"//"TCs state you won't get the bonus".....so I wouldn't worry too much.
pricesquire is offline  
Old Feb 9, 14, 7:12 pm
  #1605  
 
Join Date: Feb 2004
Posts: 22
Applied and was approved for 100K card on 1/31 or 2/1. Applied for 50K Personal Platinum offer tonight (never had this card; the 100K is my first Citi ever) and was declined due to already having a Citi AA card open, stating that the 50K offer is for first-time Citi AA cardholders only. Talked to two reps and no dice. Just FYI.
fbsd is offline  

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