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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Oct 18, 2013, 6:12 am
  #3136  
 
Join Date: Oct 2012
Location: BOS
Programs: MR, UR, AA, AS, HH Gold, SPG Gold, HGP, RR
Posts: 708
Originally Posted by willguy
I applied for the 50k business card which required 3k spend in 3 months. Does the 3 months start from when i apply the card or from when i activate it?
My understanding is that is that the clock starts on approval. Waiting to activate the card has no advantages that I am aware of.
SquarePeg is offline  
Old Oct 18, 2013, 7:17 am
  #3137  
 
Join Date: Aug 2013
Location: EWR --> WAW
Posts: 111
When I go to view my statement it only gives me options for Quicken, MS money etc, no pdf?
rust1d is offline  
Old Oct 18, 2013, 8:49 am
  #3138  
 
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Originally Posted by rust1d
When I go to view my statement it only gives me options for Quicken, MS money etc, no pdf?
Patience. For some inexplicable reason, there is often a lag of a few days before the elves in Citi's workshop are able to craft an artisanal PDF version of the statement.
beltway is offline  
Old Oct 18, 2013, 9:00 am
  #3139  
 
Join Date: Oct 2013
Posts: 1
2 questions

1) Is it possible to apply for the AA MasterCard and Visa on different browsers on the same day and qualify for each promotions (getting 100k miles once you hit the spending requirement on each)?
2) What does the Hhonors and Priority Club cards do for AA miles? I've tried finding how to convert them to AA miles, but no results. I did find you can convert 70k Marriot points to 25k AA miles.

Thanks for this post, great information!!!
Applebottomjeanz is offline  
Old Oct 18, 2013, 9:05 am
  #3140  
 
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Originally Posted by Applebottomjeanz
1) Is it possible to apply for the AA MasterCard and Visa on different browsers on the same day and qualify for each promotions (getting 100k miles once you hit the spending requirement on each)?
Please read FAQ #1 and #2 in the wiki above.
beltway is offline  
Old Oct 18, 2013, 9:34 am
  #3141  
Moderator: Travel Buzz
 
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,099
It is my understanding from a CSR that, (like our wiki says), when you have a lot of credit extended to you, you will no longer get instant approvals. I have 3 personal cards with high credit limits, and 3 business cards-- 2 with high limits, one with $1000 limit.

The most recent biz app was not instantly approved, and could not be approved without input from a higher tier management person. It took a couple of calls to get it scooting along. The CSR said it was because I have exceeded the amount of credit line that I could have without a manual over-ride. So it looks like until I cancel one of my high CL cards and wait for the CL to free up (the voices of experience say the CL goes into limbo for a few months), is this scenario doomed to repeat itself with every app?

And, like numerous mentions a page or so ago, I have a spend requirement to make ($3000) on a $1000 CL. Big hassle! I"m going to call later today to see if I can move a BUSINESS cl to another business credit card. Any body have any luck with that?
StartinSanDiego is offline  
Old Oct 18, 2013, 9:50 am
  #3142  
Moderator: Chase Ultimate Rewards
 
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,456
Originally Posted by beltway
Patience. For some inexplicable reason, there is often a lag of a few days before the elves in Citi's workshop are able to craft an artisanal PDF version of the statement.
Posts like this make it almost worthwhile to wade into the muck that is this thread: http://www.flyertalk.com/forum/talkb...ke-button.html
MDtR-Chicago is online now  
Old Oct 18, 2013, 9:54 am
  #3143  
 
Join Date: Jan 2010
Location: GDL
Programs: DL-Plat, Plat Ambassador, Hilton Gold, SPG Gold
Posts: 935
I have always gotten instant approval with Citi but had a denial with the CitiBusiness card yesterday I had the card twice now, the last one was canceled about 6 months ago. When I did not get instant approval I called the application (reconsideration??) line and the guy put me on hold for a couple of minutes then came back and told me sorry I was not approved and he wouldn't tell me anything else. I called the reconsideration line and was told there was nothing more they could do or tell me as far as why I was not approved. All they would say was that I would be receiving a letter next week explaining the reasons. I got nervous that perhaps a baddie had slipped onto my credit reports but no, not a thing. My FAKO is around 790 so it shouldn't have had anything to do with my credit scores/reports.

I have also churned the personal cards several times also and currently have an AA personal visa.

I was under the assumption the business cards were still churnable? I guess I will wait and see what the letter says but any thoughts in the meantime???
NC_Girl is offline  
Old Oct 18, 2013, 10:18 am
  #3144  
 
Join Date: May 2010
Location: Seattle, WA
Programs: AS MVPG75K, HH Diamond, Hyatt Explorist, AGR S+
Posts: 366
Originally Posted by StartinSanDiego
And, like numerous mentions a page or so ago, I have a spend requirement to make ($3000) on a $1000 CL. Big hassle!
I've seen this mentioned a few times and I'm curious, as one who has not ventured into the business card arena...do they function differently than personal cards? I make payments on my personal cards several times a month. Are you not able to do this on business cards? Or is the hassle that you make purchases larger than $1000, MS or otherwise?
SOCguy is offline  
Old Oct 18, 2013, 10:40 am
  #3145  
Moderator: Travel Buzz
 
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,099
Originally Posted by SOCguy
I've seen this mentioned a few times and I'm curious, as one who has not ventured into the business card arena...do they function differently than personal cards? I make payments on my personal cards several times a month. Are you not able to do this on business cards? Or is the hassle that you make purchases larger than $1000, MS or otherwise?
Before my foray into the miles and points world, I had very few credit cards and routinely ran them up and paid mid-cycle. This included an AA card that I've had for years. Citi's response was to increase my CL several times. Once I got a very fancy congratulatory "Good News, your credit line has been increased" greeting card in the mail. I have no idea what the impact was elsewhere, but it was definitely effective. Now I still pay mid cycle, but my utilization rate is far, far lower.

So, my question specifically was "can you move a business CL to another biz card?" I hope someone chimes in with their data points.

Your question is whether or not you can pay mid-cycle. Yes, you can, and that will free up your CL to meet your minimum spend.

For Fico purposes, it matters less on the business card, because business card usage and CL's don't report on your personal
StartinSanDiego is offline  
Old Oct 18, 2013, 10:44 am
  #3146  
 
Join Date: May 2010
Location: Seattle, WA
Programs: AS MVPG75K, HH Diamond, Hyatt Explorist, AGR S+
Posts: 366
Originally Posted by StartinSanDiego
Before my foray into the miles and points world, I had very few credit cards and routinely ran them up and paid mid-cycle. This included an AA card that I've had for years. Citi's response was to increase my CL several times. Once I got a very fancy congratulatory "Good News, your credit line has been increased" greeting card in the mail. I have no idea what the impact was elsewhere, but it was definitely effective. Now I still pay mid cycle, but my utilization rate is far, far lower.

So, my question specifically was "can you move a business CL to another biz card?" I hope someone chimes in with their data points.

Your question is whether or not you can pay mid-cycle. Yes, you can, and that will free up your CL to meet your minimum spend.

For Fico purposes, it matters less on the business card, because business card usage and CL's don't report on your personal
Gotcha - thanks!
SOCguy is offline  
Old Oct 18, 2013, 11:39 am
  #3147  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 29,763
Originally Posted by Applebottomjeanz
1) Is it possible to apply for the AA MasterCard and Visa on different browsers on the same day and qualify for each promotions (getting 100k miles once you hit the spending requirement on each)?
2) What does the Hhonors and Priority Club cards do for AA miles? I've tried finding how to convert them to AA miles, but no results. I did find you can convert 70k Marriot points to 25k AA miles.

Thanks for this post, great information!!!
For 1) read the Wiki.

For 2) study the respective programs to find if that is a possibility.
Happy is offline  
Old Oct 18, 2013, 11:46 am
  #3148  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 29,763
Originally Posted by jeanie
Preparing for the recon call is a good thing. Since these issues affect your credit score, and that score is so important in life today, you are smart to do your homework.

What I recommend is to have all the information regarding your savings and the money from your parents available and have a straightforward conversation with the recon agent. Say this is the money I have, this is where I get it from, and this is my financial situation. Can you help me out?

If you are denied for this card, I would also ask the agent if they have the authority to approve you for a student card with the same pull. I really have no idea if this can be done or not, but if it was me I would give it a shot.

My most important advice here is to be very polite in the conversation. I have found in life that when I am respectful to people, they are more likely to be respectful in return. I am sure these agents talk to a lot of upset people everyday. The agent will be more likely to go out of their way to help you if you are nice to them.

Good Luck!
Somehow I seriously doubt a credit card issuer would take into money from parental gifts and in a saving account can be considered as "Income" for the purpose of issuing an Unsecured credit line to the applicant.

OP would be better off to concentrate to build his credit history, learn more the matters about credit from boards outside Flyertalk then trying to foray into the credit card bonus game - he is not ready for it, be it financially or mentally.
Happy is offline  
Old Oct 18, 2013, 11:48 am
  #3149  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 29,763
Originally Posted by willguy
I applied for the 50k business card which required 3k spend in 3 months. Does the 3 months start from when i apply the card or from when i activate it?
The time the card is approved. Activation does not mean anything other than that, without activation your card can not be use, naturally.
Happy is offline  
Old Oct 18, 2013, 2:14 pm
  #3150  
 
Join Date: Jun 2008
Location: ORD
Posts: 1,844
Anniversary Fees NOT Waived

Doing some AA Citi Bank house cleaning and CS told me Citi will no longer waive the anniversary fees for clients holding multiple Citi credit cards.

Meaning you are a long time member, pay and spend on time so you only pay one fee for all the cards.

I got the AA AmEx fees waived in June automatically, but the upcoming November cards and according to CS, no cards, will have the anniversary fee waived.
zznoname is offline  


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