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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Oct 31, 2013, 6:34 am
  #3286  
 
Join Date: Sep 2013
Posts: 53
Confirmation of Sign-up Bonus (Citi AAdvantage Platinum Mastercard)

Call and ask: what is the bonus, and what is the last day you can make a purchase. Make them calculate it and tell you and record it on there customer service record. As you get closer call and make them calculate your actual spending.
Then beat the date by a week and beat the spend by $100.00.
THE LSE is offline  
Old Oct 31, 2013, 6:39 am
  #3287  
 
Join Date: May 2011
Location: Ann Arbor
Programs: Delta GM, Hilton
Posts: 192
All of your questions are answered in the massive Citi AA credit card thread. Read through the wiki in the beginning for all the information you'll ever need on this card
nep301 is offline  
Old Oct 31, 2013, 6:44 am
  #3288  
 
Join Date: Nov 2012
Posts: 196
Confirmation of Sign-up Bonus (Citi AAdvantage Platinum Mastercard)

I received the same card in mid-September and called to confirm the bonus as nothing in the literature sent states it. Mine is 50,000.

FWIW, I met the minimum spend on a Chase IHG card and the miles posted the day after the statement closing date. I was anxious because the miles seemed to take a long time to post but where delayed due to me changing the account due date. A phone call to them helped to determine the closing date and when the miles post.
kdad is offline  
Old Oct 31, 2013, 6:55 am
  #3289  
 
Join Date: Oct 2011
Location: BOS
Posts: 588
Originally Posted by epiding
i just got denied with the same 'previous cardholder' denial message. i havent had the biz card in over 9 months, which for the biz card, shouldve been safe.

is the biz card churning days over?
Just like it says in the wiki (and a couple recent posts), business AA card churning is YMMV. Some people can do it, others can't. For what it's worth, I just got the my second Business AA card this past Monday, just over 6 months from my previous one.
aarif1 is offline  
Old Oct 31, 2013, 7:21 am
  #3290  
 
Join Date: Nov 2006
Location: LAX
Posts: 2,851
Originally Posted by aarif1
Just like it says in the wiki (and a couple recent posts), business AA card churning is YMMV. Some people can do it, others can't. For what it's worth, I just got the my second Business AA card this past Monday, just over 6 months from my previous one.
First Citi Biz card in March 2013 (20k CL)
Cancelled in late September 2013
Early October, applied and approved for my 2nd Cit Biz card (only 1k CL)
metoo is offline  
Old Oct 31, 2013, 9:13 am
  #3291  
 
Join Date: Aug 2011
Posts: 316
Originally Posted by SeeBuyFly
What part of my post is not true?
That "business card churing is not dead"!
koolr is offline  
Old Oct 31, 2013, 11:22 am
  #3292  
 
Join Date: Feb 2013
Location: MKE
Posts: 73
Has anyone who had a $1k CL on their first business card been able to get a second one?
bleech2 is offline  
Old Oct 31, 2013, 12:25 pm
  #3293  
 
Join Date: Jan 2009
Location: LAX
Posts: 670
Originally Posted by koolr
That "business card churing is not dead"!
Business card churning is not dead. It might be dead for some individuals, but it is not dead for everyone.
sk8uno is offline  
Old Oct 31, 2013, 12:57 pm
  #3294  
 
Join Date: Feb 2010
Location: CLE
Programs: AA Exec Plat, Hilton Diamond, Hertz PC
Posts: 5,538
Originally Posted by bleech2
Has anyone who had a $1k CL on their first business card been able to get a second one?
My first biz card was 6.5k, next was 1k, after that 1k, then 12k. Go figure . . .
Surface Interval is offline  
Old Oct 31, 2013, 2:16 pm
  #3295  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
Originally Posted by Surface Interval
My first biz card was 6.5k, next was 1k, after that 1k, then 12k. Go figure . . .
As has been often mentioned, your credit limit from closed Citi cards may not be available to new card apps for 3 to 6 months after you cancel the previous card. But if you keep the card for an overlap, they can usually pull credit limit from the previous card to apply to the new card.

So it quite likely had to do (at least partly) with the exact timing of your apps and cancellations. The 1k's you probably applied for before your 6.5k had gone "back into the pool", while your 12k you probably applied for after (among other things) your 6.5k had gone "back into the pool".
sdsearch is offline  
Old Oct 31, 2013, 3:23 pm
  #3296  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
I just got offered an linked AA MasterCard/amex offer by AA csr I might be eligible for. My question is
How do they work?
Are they subject to the two apps per 60 day rule?
If I am approved will that limit my ability to get the best offer a year down the road? (18-26 month rule)
Thanks
rgAAFT is offline  
Old Oct 31, 2013, 3:58 pm
  #3297  
 
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Originally Posted by rgAAFT
I just got offered an linked AA MasterCard/amex offer by AA csr I might be eligible for. My question is
How do they work?
Are they subject to the two apps per 60 day rule?
If I am approved will that limit my ability to get the best offer a year down the road? (18-26 month rule)
Your last question -- whether applying for these kinds of targeted "add-on" offers resets the 12-26 month clock -- has been asked many times. To date, we have no clear sense of the answer. (I don't, at least, and I think I've been paying reasonably close attention.)
beltway is offline  
Old Oct 31, 2013, 5:08 pm
  #3298  
Suspended
 
Join Date: Jul 2007
Location: PHL
Posts: 10,060
Originally Posted by 9Benua
Hi guys, can you help me out here? I was applying for both me & my dad. I was fortunate to churn for the 3rd Citi AA 1 week before it ended. My dad is not that fortunate, thus we wasted 1 app for him. It has been 65 days since then. I applied & approved for Citi hhonors after moving some credit. My dad got denied for the same card, not even a chance to move some credit. All his other CC (chase & US bank) are approved. How long should he wait for Citi apps?
Originally Posted by sdsearch
Not enough information. You need the exact reason that Citi for your dad's denial, which will likely only come in snail mail after a week or two after the denial.

If it was 65 days since his previous Citi app, that was plenty of time for an HHonors card. So it's not likely that "not waiting long enough" was the reason they denied him.

And if it's not a "waiting" reason, then waiting isn't necessarily the solution either. (Which is why you need to know the reason to have a chance at knowing the solution.)
We just got the letter. The denial reason is too many CC applications. Now, how should we remedy this? Obviously I have more CC apps than my dad's, yet they still approve me for new CC (just got my 3rd citi hilton 8 days after my 2nd card )
9Benua is offline  
Old Oct 31, 2013, 7:52 pm
  #3299  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
Originally Posted by 9Benua
We just got the letter. The denial reason is too many CC applications. Now, how should we remedy this? Obviously I have more CC apps than my dad's, yet they still approve me for new CC (just got my 3rd citi hilton 8 days after my 2nd card )
The most likely meaning of too many CC applications is too many total inquiries (on whichever bureau they pulled), ie, it's not just counting Citi but everything on a credit report. Citi typically doesn't like more than 6 inquiries in the past 6 months, but it's possible that for some people that number could be even lower.

It could simply be a matter of which inquiries showed up on whichever service Citi pulled from. Or it could be that for whatever reason (their expiernce with you, your credit historiy differences, your income levels, who knows) they "like" you more than your dad and give you a bigger allowance of inquiries than they give him. You have to look at all the things that might matter to a bank, and look at what the differences are between you and your dad for each of those.

But I guess it could also be within Citi. Without knowing the total app history for the past year for your dad, it's hard to tell.

At any rate, you fix it by slowing down and/or changing what other stuff your dad applies for.

Please note: Citi allows you to churn so fast, that you can use up all your inquiries on just Citi. So if you're churning Citi fast (say, 10 or 11 HH cards a year), you can't really do much of any other credit apps, because you're so close to that "6 inquiries in 6 months" limit just from that Citi HH "fastest possible" churning alone.
sdsearch is offline  
Old Nov 1, 2013, 9:30 am
  #3300  
Suspended
 
Join Date: Jul 2007
Location: PHL
Posts: 10,060
Originally Posted by sdsearch
The most likely meaning of too many CC applications is too many total inquiries (on whichever bureau they pulled), ie, it's not just counting Citi but everything on a credit report. Citi typically doesn't like more than 6 inquiries in the past 6 months, but it's possible that for some people that number could be even lower.

It could simply be a matter of which inquiries showed up on whichever service Citi pulled from. Or it could be that for whatever reason (their expiernce with you, your credit historiy differences, your income levels, who knows) they "like" you more than your dad and give you a bigger allowance of inquiries than they give him. You have to look at all the things that might matter to a bank, and look at what the differences are between you and your dad for each of those.

But I guess it could also be within Citi. Without knowing the total app history for the past year for your dad, it's hard to tell.

At any rate, you fix it by slowing down and/or changing what other stuff your dad applies for.

Please note: Citi allows you to churn so fast, that you can use up all your inquiries on just Citi. So if you're churning Citi fast (say, 10 or 11 HH cards a year), you can't really do much of any other credit apps, because you're so close to that "6 inquiries in 6 months" limit just from that Citi HH "fastest possible" churning alone.
sdsearch, thanks for your insight. My dad's total apps history is lower than mine. My income is only slightly higher. The only difference was I got approved for my 3rd AA card & yet my dad unfortunately got denied due to the new rule. Nevertheless, his next AOR should be in the next 6 months. We'll see how it goes.
9Benua is offline  


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