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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Oct 9, 2013, 8:45 pm
  #3046  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 29,763
Originally Posted by Zwwang666
Not clear to lots of ppl.

For personal AA card application, no one know exactly where would be the cutoff point ? 12 , 18 , 24 mo? If this person would try in 17 mo and got rejected, clock reset? Are you sure ? Then should this person wait for another 18 or 24 mo to give another try?
Yes, clock of the 60-65 days reset from each and any application for personal card, and 90-95 days reset from each and any application of business card.

You can try as many times as you feel like, if you do not care for adding hard pulls on your report without a high probability of success.

However you would SURE have a denial if you do not observe the Time Limit clock that is for ALL Citi cards.

Again, the Examples illustrated in the Wiki are conditions you must meet when you attempt your Citicard application of any kind. Failing that you would get a denial and also push back your clock (meaning losing opportunity in case there are good offers coming along and you may not be able to take advantage because that failed app took up a slot.).

And that is the sad outcome of the poster who applied a biz card on 8/26, got denied, and then tried again today 10/09 before the 90-95 days were up because he felt optimistic after reading some posts - he did not observe the Inflexible Time Clock that governs All Citi cards, hence his 2nd application is denied - and his 90-95 days clock for the biz card now starts from his latest denial of today, instead of the 8/26 application.

Instead of just waiting till 11/30 or 12/01 to attempt again, he totally wasted his hard pull because of his own mistake on the 2nd attempt and the inflexible clock is now reset by the denial to 90-95 days from 10/09 - meaning after 01/09/2014.

I think most people who made this kind of mistake, fail to realize that the FAQ No.2 is really for ALL Citi cards. They first need to understand the inflexible rule that governs ALL Citi cards. When they attempt their AA card applications, they need to make sure their applications meet the inflexible clock's requirement so they would at least Avoid the stupid user error that is under their own control. The rest is not up to them but at least they could avoid tripping the inflexible time restriction mine. Of course doing that requires some individual thinking and effort to truly understand how things work. Simply being told this and that, and not really trying to understand the mechanism, would inevitably lead to forgetting this and that, and ultimately not only being confused, but also could waste a hard pull for nothing.

Last edited by Happy; Oct 9, 2013 at 9:00 pm
Happy is offline  
Old Oct 10, 2013, 6:34 am
  #3047  
 
Join Date: Sep 2010
Posts: 18
So my first statement on on my new AA Mastercard posted yesterday, and I met the required $3k spend. I was wondering, how long does it take for the spend miles and bonus miles to post to my AA account?
flo7002 is offline  
Old Oct 10, 2013, 6:40 am
  #3048  
 
Join Date: Feb 2013
Location: NYC
Programs: AA Gold, US Silver, Starwood Gold, Starbucks Gold
Posts: 331
Originally Posted by flo7002
So my first statement on on my new AA Mastercard posted yesterday, and I met the required $3k spend. I was wondering, how long does it take for the spend miles and bonus miles to post to my AA account?
I believe consensus is 2 days.
midnightinharlem is offline  
Old Oct 10, 2013, 7:48 am
  #3049  
 
Join Date: Sep 2006
Posts: 524
FAQ says that this is not a big deal, but does anyone know if already having 3 Citi cards and $53,000 in credit line with them will be a flag if I apply for a second one of these?

Thanks!
FrequentFlyer9000 is offline  
Old Oct 10, 2013, 7:52 am
  #3050  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by FrequentFlyer9000
FAQ says that this is not a big deal, but does anyone know if already having 3 Citi cards and $53,000 in credit line with them will be a flag if I apply for a second one of these?

Thanks!
No problem at all. They may ask you to move credit from an existing account to your new one, and they will be very accommodating of your preferences when moving credit.
KennyBSAT is offline  
Old Oct 10, 2013, 7:54 am
  #3051  
 
Join Date: Sep 2006
Posts: 524
Originally Posted by KennyBSAT
No problem at all. They may ask you to move credit from an existing account to your new one, and they will be very accommodating of your preferences when moving credit.
Thank you Kenny! I am a bit leary of speaking to a CSR because they will probably ask "Why do you need a second AA personal card if you just got one 7 days ago?" Maybe a good reply is "I like to keep my accounts separate. One is for real expenses and one is for leisure/travel."
FrequentFlyer9000 is offline  
Old Oct 10, 2013, 8:04 am
  #3052  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by FrequentFlyer9000
Thank you Kenny! I am a bit leary of speaking to a CSR because they will probably ask "Why do you need a second AA personal card if you just got one 7 days ago?" Maybe a good reply is "I like to keep my accounts separate. One is for real expenses and one is for leisure/travel."
Please reread the wiki and a few pages of posts from the last days of August onward. You will, based on all datapoints since August 25, be denied since you already have one. You may be able to get another AA personal card after as little as 6 months, or a much better chance after 18 months or so. But I would definitely keep an eye on this thread as Citi seems to change their 'rules' regularly.

Post #3032 is the first reported case of success in less than 12 months, since the rules changed August 25th.

You may want to go for a business card if you want to give yourself a decent chance of approval.
KennyBSAT is offline  
Old Oct 10, 2013, 8:08 am
  #3053  
 
Join Date: Dec 2004
Posts: 5,632
Originally Posted by flo7002
So my first statement on on my new AA Mastercard posted yesterday, and I met the required $3k spend. I was wondering, how long does it take for the spend miles and bonus miles to post to my AA account?
If it's not too much trouble, please read the FAQ.
SeeBuyFly is offline  
Old Oct 10, 2013, 10:27 am
  #3054  
 
Join Date: Sep 2006
Posts: 524
Originally Posted by KennyBSAT
Please reread the wiki and a few pages of posts from the last days of August onward. You will, based on all datapoints since August 25, be denied since you already have one. You may be able to get another AA personal card after as little as 6 months, or a much better chance after 18 months or so. But I would definitely keep an eye on this thread as Citi seems to change their 'rules' regularly.

Post #3032 is the first reported case of success in less than 12 months, since the rules changed August 25th.

You may want to go for a business card if you want to give yourself a decent chance of approval.
Thanks - I misunderstood the FAQ to say wait 8 days between AA applications. It actually said wait 8 days between general Citi card apps. Thanks for clarifying. You saved me a hard pull.
FrequentFlyer9000 is offline  
Old Oct 10, 2013, 6:12 pm
  #3055  
 
Join Date: Aug 2006
Posts: 756
Originally Posted by KennyBSAT
Not nearly enough data to determine, but positive for sure.

Agree, so I've now set my calendar for 6 months from my last app. which was end of Aug., just in case of course.
sharka is offline  
Old Oct 10, 2013, 6:34 pm
  #3056  
 
Join Date: Aug 2006
Posts: 756
Originally Posted by flo7002
So my first statement on on my new AA Mastercard posted yesterday, and I met the required $3k spend. I was wondering, how long does it take for the spend miles and bonus miles to post to my AA account?

For me, the bonus miles posted on the next statement cycle after meeting the spend.
sharka is offline  
Old Oct 10, 2013, 9:06 pm
  #3057  
Moderator: Alaska Mileage Plan
 
Join Date: Feb 2005
Posts: 12,319
Originally Posted by midnightinharlem
I believe consensus is 2 days.
"Definitely, two days is like industry standard."
dayone is offline  
Old Oct 11, 2013, 7:26 am
  #3058  
 
Join Date: Feb 2013
Location: NYC
Programs: AA Gold, US Silver, Starwood Gold, Starbucks Gold
Posts: 331
Originally Posted by dayone
"Definitely, two days is like industry standard."
Here's a[nother] datapoint: My statement closed on 10/9, and the miles posted this morning, 10/11.
midnightinharlem is offline  
Old Oct 11, 2013, 1:06 pm
  #3059  
 
Join Date: Sep 2007
Location: Chicago
Programs: AA, BA, CX, DL, EK, F9, GA, HA, IB, JL, KE, LH, MH, NH, OS, PG, QR, RJ, SA, TG, UA, VN, WN, ZH
Posts: 927
A friend had the citi AA visa for a while (more than 2 years) and was able to apply for and approved via chat for the 50K mastercard version. He had to move CL from the TY card.
lad2 is offline  
Old Oct 11, 2013, 1:59 pm
  #3060  
 
Join Date: Aug 2013
Location: Orange County, CA
Programs: AA, BA, SPG Gold
Posts: 665
Got my 50K miles posted! Statement date was 10/8 and miles were posted on the same day (according to the Citi website)
slhansen219 is offline  


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