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Citi Hilton Honors Reserve Card [Ends Dec 2017]

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Old Oct 6, 2013, 12:04 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Citi's contract to issue Hilton co-branded cards ends in December 2017. Citi will sell most accounts to American Express. The criteria for determining which accounts are eligible to be sold are unpublished. Read Hilton FAQ: http://hiltonhonors3.hilton.com/en/e...-card-faq.html


ALL known links for ALL Citi Hilton Honors cards appear to be dead now.
-----------------------------

This thread is a continuation of: Citi Hilton HHonors Reserve Card (2012 - 2015)


Link no longer working: https://www.citicards.com/cards/cred...7A711D5L00101W

Link no longer working: https://www.citi.com/credit-cards/cr...s-reserve-card

- Earn two weekend night certificates - at select hotels and resorts - after making $2,500 in purchases.

- Enjoy Hilton HHonors Gold Status as long as you are a Citi Hilton Reserve cardmember

- Annual Fee: $95,
not waived


From the app page:
"Weekend Night Certificates offer is not available if you have had any Citi®Hilton HHonorsTM card opened or closed in the past 24 months"."Weekend Night Certificates offer is not available if you have had a Citi Hilton HHonors Reserve Card account that was opened or closed in the past 24 months." (Language change to "any" dates back to August 2016.)


When will I receive my free nights?
Some datapoints indicate that the certificates are emailed ~7 days after the statement in which the spend is met, but others datapoints indicate that it may take 1-2 additional statement cycles before they're actually sent.

How long do I have to use the free nights?
The certificates expire 12 months from the date that they're emailed to you. Your stay must be completed on or before this expiration date.

Do I need to print the certificates and take them with me?
Yes. Some people say they haven't been asked for them, but it's much better to have them and not need them than to need them and not have them.

Can the free weekend certs be redeemed online?
No, you have to call the HHonors department to book them. Even regular Hilton reservations cannot book them, although they can transfer you to the right department.


so the 2-browser trick is dead. can we still apply two HH Reserve card every 65 days, with same HH #, and get four certificates?
Several people have reported successfully churning this card, and receiving the certificates for both cards. Closing one card before applying for another doesn't appear to be required.

You can still get as many as you want of the Citi Hilton 50k cards (except that CITI only allows two cards of any type every 60-65 days).all 50k card offers without 18 month language dead as of 7/5/15

Can you get the anniversary free night bonus without paying the annual fee, or do you get the free night bonus only if you hit $10,000 in charges AND renew?
This seems to be YMMV. Some people have reported not getting it until well after their AF payment is due, while others have reported getting it in time to cancel and have their AF refunded. More data points on this are needed.

Terms and conditions for the free nights
Friday, Saturday & Sunday night, and I don't think there are any blackout nights (beyond the normal HHonors program rules). Here is the description from the Cert as well as the T&C's:

Description: You've received this reward certificate because you've met the purchase requirements with your Citi Hilton HHonors Reserve card. This reward is valid for one complimentary weekend night for a standard room at participating hotels worldwide, subject to availability. This reward is not valid at All-Inclusive or Distinctive properties and cannot be combined with the 5th Night Free benefit or other promotions. Please visit HHonors.com/weekendcertificate to see a list of excluded properties.

GENERAL TERMS AND CONDITIONS
As with any HHonors Reward, this Reward Certificate is subject to all HHonors Terms & Conditions on participation, use, and redemption, posted at http://hhonors1.hilton.com/en_US/hh/terms.do. The hotel stay received with this Hotel Reward Certificate shall be treated as a Hotel Reward Stay, as defined in the Terms & Conditions, except Points & Money, Premium Room and Room Upgrade Rewards cannot be used with this Certificate.

HOTEL REWARD TERMS AND CONDITIONS
1. Reward Certificate is not transferable after issued and may be redeemed only by the individual named thereon, consistent with HHonors Terms & Conditions. If a person other than the individual named on the Reward Certificate attempts to redeem it, the Certificate will be deemed void and accommodations will be denied.
2. Reward Certificate may not be sold, auctioned, bartered, brokered or purchased except with the express written consent of Hilton HHonors. Any Reward Certificate obtained in this manner by any person or entity will be considered to be fraudulently obtained and will be deemed void if transferred for cash or other consideration. Altered Reward Certificates are void and will not be honored.
3. Reward Certificate may not be combined with other certificates, discounts, packages or promotional offers, or Hotel Reward stays beyond Standard Room Rewards, unless otherwise specified in writing by Hilton HHonors.
4. Reward Certificate cannot be redeemed for cash, prizes or credit. Reward Certificate is not exchangeable.
5. Reward Certificate will not be replaced, reissued or credited if lost, stolen or otherwise destroyed.
6. Reward Certificate is void if copied, prohibited or restricted by law.
7. HHonors members will not earn points or miles for Hotel Reward stays, unless otherwise stated on the Reward Certificate.
8. Reward Certificate expires on the date noted on the face of the Reward Certificate.
9. Reward Certificate must be redeemed in strict accordance with the procedures specified on the certificate.
10. For the purpose of Certificate redemption, a weekend night is defined as a Friday, Saturday or Sunday night, unless specified otherwise on the Reward Certificate.
11. Reward Certificate applies to the room rate and tax of one standard room at a participating hotel and as further provided on the Certificate. A "Standard room" is as defined by the hotel. Any tax liability incurred in connection with the receipt and/or use of this Certificate, including, but not limited to, local or city occupancy taxes, or individual income tax is the sole responsibility of the user. Incidental charges are the responsibility of the user.
12. Reward Certificate usage is limited to Double Occupancy. Additional occupants, age 19 and above, are subject to the standard extra person charges.
13. Reward Certificate reservations must be guaranteed with a credit card. Some hotels may require a deposit in lieu of a credit card guarantee. Deposits cannot be waived for Reward Certificate reservations. Reward Certificate reservations that are cancelled outside of the time frame set by the hotel's individual cancellation policy will be charged one night's room and tax at the hotel's minimum rate for that date.
14. Reward Certificate is valid for the number of nights noted under the description on the face of the Certificate. If the Certificate is valid for more than one night, all nights must be used and the Certificate redeemed for a single stay that includes up to all Certificate nights. The Certificate cannot be broken down and/or redeemed for more than one stay. Any unused nights will be forfeited and will not be replaced or credited.
15. No credit or substitutions will be given for any Reward Certificate including those that are only partially used.
16. Promotional Rewards are for Standard Rooms only.
17. Hotel stays resulting from Reward Certificate are non-commissionable to travel agents.
18. Recipients of Reward Certificate may be required to sign a release of liability and a statement permitting the use of their name and/or photo for promotional purposes without additional compensation.
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Citi Hilton Honors Reserve Card [Ends Dec 2017]

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Old Nov 26, 2016, 10:45 am
  #301  
 
Join Date: Dec 2009
Programs: Hilton Diamond Hyatt Globalist
Posts: 1,181
Originally Posted by corpgator
Anyone know how long it takes for the $100 statement credit to post? I did a prepaid booking past when the credit expires to see if that would trigger it since I'm going to need that hotel night anyway, but if it won't work for that, I'll just stay in a Hilton nearby to use up the credit. I'll also try to get them to apply it via PM if it doesn't post soon.

Edit: I was my own DP. $100 statement credit posted today after my close date, so prepaid bookings do trigger it, but I would book with enough time left for your statement to close before the 6 months is up so that you can have time to use the credit if your prepaid booking doesn't work.
Thanks I was actually just about to ask about that. My first statement closes in about a week so I'll look for it then.
sfgiants13 is offline  
Old Dec 10, 2016, 8:26 pm
  #302  
 
Join Date: Jul 2013
Programs: SPG Gold/HH Diamond/CC Gold/Hyatt Explorist
Posts: 310
Any recent datapoints on using these certs for a Thursday night?
Nehawk is offline  
Old Dec 10, 2016, 10:23 pm
  #303  
 
Join Date: Sep 2015
Posts: 206
Originally Posted by sfgiants13
Thanks I was actually just about to ask about that. My first statement closes in about a week so I'll look for it then.
Wife's also posted with a prepaid stay, so going to say that prepaid definitely does trigger the credit.
corpgator is offline  
Old Dec 12, 2016, 8:09 am
  #304  
 
Join Date: Oct 2011
Posts: 4,166
Originally Posted by Nehawk
Any recent datapoints on using these certs for a Thursday night?
Friday, Saturday, and Sunday only.
Superorb is offline  
Old Dec 13, 2016, 10:59 am
  #305  
 
Join Date: Dec 2015
Posts: 1
I've applied for the card and done the spending, but I probably won't get my nights before my vacation, which is in January. What's the best way around this?
busiman is offline  
Old Dec 13, 2016, 7:12 pm
  #306  
 
Join Date: Jul 2013
Programs: SPG Gold/HH Diamond/CC Gold/Hyatt Explorist
Posts: 310
Originally Posted by Superorb
Friday, Saturday, and Sunday only.
I booked a Friday & Saturday night initially. I was able to update the reservation online to include a Thursday and Friday night and got a confirmation of the new dates. Everything looks good with the new reservation.
Nehawk is offline  
Old Dec 14, 2016, 1:19 pm
  #307  
 
Join Date: Oct 2011
Posts: 4,166
Originally Posted by Nehawk
I booked a Friday & Saturday night initially. I was able to update the reservation online to include a Thursday and Friday night and got a confirmation of the new dates. Everything looks good with the new reservation.
It's definitely not supposed to work like that. I wouldn't chance it, but that's just me.
Superorb is offline  
Old Dec 17, 2016, 10:52 am
  #308  
 
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
I was approved for this card almost two years ago in Jan. My AF is about to hit again. What is the best way to churn this card? Can I app two years from the date of my last approval for this card and get the signup and then cancel my old card to avoid paying the AF twice? Is it two years from the date you were approved or is it based on when you received the prior bonus? I'm going to close the old card no matter what.
Red259 is offline  
Old Dec 18, 2016, 7:52 am
  #309  
 
Join Date: Jul 2013
Posts: 1,784
Originally Posted by Red259
I was approved for this card almost two years ago in Jan. My AF is about to hit again. What is the best way to churn this card? Can I app two years from the date of my last approval for this card and get the signup and then cancel my old card to avoid paying the AF twice? Is it two years from the date you were approved or is it based on when you received the prior bonus? I'm going to close the old card no matter what.
It's two years from the date you were approved. Assuming that Citi counts correctly. If you pay the AF you have 37 days from when the AF posted to your account to cancel and have the fee refunded. So if possible do the app in the following month after the 24 months time period just to be safe. Ex: if your 24 months is up Dec 23, wait until Jan 1st to apply for the new card.

It's Citi aka YMMV
RobertHanson is offline  
Old Jan 11, 2017, 12:54 pm
  #310  
FlyerTalk Evangelist
 
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,669
The certificates will be redeposited to my account if the hotel reservation is cancelled, correct?

Anyone has been able to extend the certificate date beyond one year?
nk15 is offline  
Old Jan 19, 2017, 7:54 pm
  #311  
 
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,913
Is the validity of Diamond Status ($40k spend in a calendar year) earned using this card the same as regular HHonors Diamond status? (i.e. Diamond status earned anytime in 2017 will be good for the remainder of 2017 and all of 2018?). Or, is the status only good for the calendar year in which the spend was achieved?

-FlyerBeek
FlyerBeek is offline  
Old Jan 20, 2017, 6:47 am
  #312  
 
Join Date: Jan 2011
Posts: 184
Originally Posted by FlyerBeek
Is the validity of Diamond Status ($40k spend in a calendar year) earned using this card the same as regular HHonors Diamond status? (i.e. Diamond status earned anytime in 2017 will be good for the remainder of 2017 and all of 2018?). Or, is the status only good for the calendar year in which the spend was achieved?

-FlyerBeek
yes, same as regular diamond status; ymmv how much that's worth to you as it's 90% the same as Gold. Note, Hilton may be introducing a new tier above diamond.

its good for the year following the year it's earned.
ukyank is offline  
Old Jan 20, 2017, 6:56 am
  #313  
 
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,913
Originally Posted by ukyank
yes, same as regular diamond status; ymmv how much that's worth to you as it's 90% the same as Gold. Note, Hilton may be introducing a new tier above diamond.

its good for the year following the year it's earned.
Thanks. Planning to retain Diamond this year based on card spend for the first time, so good to know it's the same.

-FlyerBeek
FlyerBeek is offline  
Old Jan 25, 2017, 11:44 am
  #314  
 
Join Date: Jul 2013
Posts: 1,784
Originally Posted by RobertHanson
It's two years from the date you were approved. Assuming that Citi counts correctly. If you pay the AF you have 37 days from when the AF posted to your account to cancel and have the fee refunded. So if possible do the app in the following month after the 24 months time period just to be safe. Ex: if your 24 months is up Dec 23, wait until Jan 1st to apply for the new card.

It's Citi aka YMMV
Just followed my own advice, as it had been 2 years and 8 days since my last HH app, and @ 68 days since my last (mysterious) Citi denial. Got the message to call in for instant decision, and shortly after an email saying they would let me know in a week. Dreaded calling since last time they put me on hold eleventy-seven times, for at least a half hour, then denied me.

But I was impatient since I really need those two certificates for this Summer in Boston, where the AAA rate is @ $300 a night. So I called, got a very nice CSR, only put on hold twice, was approved with call completed in @12 minutes. Stats: 3/6, (but @24/24), true Fico @780, Citi Gold with 15 years history with Citi.

My extra cert for annual $10K spend on my currently open Res card hadn't posted yet, so I called Citi yesterday, and they opened a case for me, saying it would be 4 to 6 business days before it should post to HH. Since my AF was due today I paid it yesterday, and once the cert posts I'll still have time to cancel and get it refunded. So now those 3 nights in Boston, retail $900 total, will only cost $95. Happy Camper for sure....
RobertHanson is offline  
Old Feb 6, 2017, 10:20 pm
  #315  
 
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
My reserve is coming up for renewal. I'm at the 2 year mark. The wiki has mentioned you can get multiples of the same care. Has anyone had problems with this recently? I was thinking I will just app for a new reserve for signup bonus and then close out my old one.
Red259 is offline  


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