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Citi Hilton Honors Reserve Card [Ends Dec 2017]

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Old Oct 6, 2013, 12:04 am
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Last edit by: mia
Citi's contract to issue Hilton co-branded cards ends in December 2017. Citi will sell most accounts to American Express. The criteria for determining which accounts are eligible to be sold are unpublished. Read Hilton FAQ: http://hiltonhonors3.hilton.com/en/e...-card-faq.html


ALL known links for ALL Citi Hilton Honors cards appear to be dead now.
-----------------------------

This thread is a continuation of: Citi Hilton HHonors Reserve Card (2012 - 2015)


Link no longer working: https://www.citicards.com/cards/cred...7A711D5L00101W

Link no longer working: https://www.citi.com/credit-cards/cr...s-reserve-card

- Earn two weekend night certificates - at select hotels and resorts - after making $2,500 in purchases.

- Enjoy Hilton HHonors Gold Status as long as you are a Citi Hilton Reserve cardmember

- Annual Fee: $95,
not waived


From the app page:
"Weekend Night Certificates offer is not available if you have had any Citi®Hilton HHonorsTM card opened or closed in the past 24 months"."Weekend Night Certificates offer is not available if you have had a Citi Hilton HHonors Reserve Card account that was opened or closed in the past 24 months." (Language change to "any" dates back to August 2016.)


When will I receive my free nights?
Some datapoints indicate that the certificates are emailed ~7 days after the statement in which the spend is met, but others datapoints indicate that it may take 1-2 additional statement cycles before they're actually sent.

How long do I have to use the free nights?
The certificates expire 12 months from the date that they're emailed to you. Your stay must be completed on or before this expiration date.

Do I need to print the certificates and take them with me?
Yes. Some people say they haven't been asked for them, but it's much better to have them and not need them than to need them and not have them.

Can the free weekend certs be redeemed online?
No, you have to call the HHonors department to book them. Even regular Hilton reservations cannot book them, although they can transfer you to the right department.


so the 2-browser trick is dead. can we still apply two HH Reserve card every 65 days, with same HH #, and get four certificates?
Several people have reported successfully churning this card, and receiving the certificates for both cards. Closing one card before applying for another doesn't appear to be required.

You can still get as many as you want of the Citi Hilton 50k cards (except that CITI only allows two cards of any type every 60-65 days).all 50k card offers without 18 month language dead as of 7/5/15

Can you get the anniversary free night bonus without paying the annual fee, or do you get the free night bonus only if you hit $10,000 in charges AND renew?
This seems to be YMMV. Some people have reported not getting it until well after their AF payment is due, while others have reported getting it in time to cancel and have their AF refunded. More data points on this are needed.

Terms and conditions for the free nights
Friday, Saturday & Sunday night, and I don't think there are any blackout nights (beyond the normal HHonors program rules). Here is the description from the Cert as well as the T&C's:

Description: You've received this reward certificate because you've met the purchase requirements with your Citi Hilton HHonors Reserve card. This reward is valid for one complimentary weekend night for a standard room at participating hotels worldwide, subject to availability. This reward is not valid at All-Inclusive or Distinctive properties and cannot be combined with the 5th Night Free benefit or other promotions. Please visit HHonors.com/weekendcertificate to see a list of excluded properties.

GENERAL TERMS AND CONDITIONS
As with any HHonors Reward, this Reward Certificate is subject to all HHonors Terms & Conditions on participation, use, and redemption, posted at http://hhonors1.hilton.com/en_US/hh/terms.do. The hotel stay received with this Hotel Reward Certificate shall be treated as a Hotel Reward Stay, as defined in the Terms & Conditions, except Points & Money, Premium Room and Room Upgrade Rewards cannot be used with this Certificate.

HOTEL REWARD TERMS AND CONDITIONS
1. Reward Certificate is not transferable after issued and may be redeemed only by the individual named thereon, consistent with HHonors Terms & Conditions. If a person other than the individual named on the Reward Certificate attempts to redeem it, the Certificate will be deemed void and accommodations will be denied.
2. Reward Certificate may not be sold, auctioned, bartered, brokered or purchased except with the express written consent of Hilton HHonors. Any Reward Certificate obtained in this manner by any person or entity will be considered to be fraudulently obtained and will be deemed void if transferred for cash or other consideration. Altered Reward Certificates are void and will not be honored.
3. Reward Certificate may not be combined with other certificates, discounts, packages or promotional offers, or Hotel Reward stays beyond Standard Room Rewards, unless otherwise specified in writing by Hilton HHonors.
4. Reward Certificate cannot be redeemed for cash, prizes or credit. Reward Certificate is not exchangeable.
5. Reward Certificate will not be replaced, reissued or credited if lost, stolen or otherwise destroyed.
6. Reward Certificate is void if copied, prohibited or restricted by law.
7. HHonors members will not earn points or miles for Hotel Reward stays, unless otherwise stated on the Reward Certificate.
8. Reward Certificate expires on the date noted on the face of the Reward Certificate.
9. Reward Certificate must be redeemed in strict accordance with the procedures specified on the certificate.
10. For the purpose of Certificate redemption, a weekend night is defined as a Friday, Saturday or Sunday night, unless specified otherwise on the Reward Certificate.
11. Reward Certificate applies to the room rate and tax of one standard room at a participating hotel and as further provided on the Certificate. A "Standard room" is as defined by the hotel. Any tax liability incurred in connection with the receipt and/or use of this Certificate, including, but not limited to, local or city occupancy taxes, or individual income tax is the sole responsibility of the user. Incidental charges are the responsibility of the user.
12. Reward Certificate usage is limited to Double Occupancy. Additional occupants, age 19 and above, are subject to the standard extra person charges.
13. Reward Certificate reservations must be guaranteed with a credit card. Some hotels may require a deposit in lieu of a credit card guarantee. Deposits cannot be waived for Reward Certificate reservations. Reward Certificate reservations that are cancelled outside of the time frame set by the hotel's individual cancellation policy will be charged one night's room and tax at the hotel's minimum rate for that date.
14. Reward Certificate is valid for the number of nights noted under the description on the face of the Certificate. If the Certificate is valid for more than one night, all nights must be used and the Certificate redeemed for a single stay that includes up to all Certificate nights. The Certificate cannot be broken down and/or redeemed for more than one stay. Any unused nights will be forfeited and will not be replaced or credited.
15. No credit or substitutions will be given for any Reward Certificate including those that are only partially used.
16. Promotional Rewards are for Standard Rooms only.
17. Hotel stays resulting from Reward Certificate are non-commissionable to travel agents.
18. Recipients of Reward Certificate may be required to sign a release of liability and a statement permitting the use of their name and/or photo for promotional purposes without additional compensation.
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Citi Hilton Honors Reserve Card [Ends Dec 2017]

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Old Feb 7, 2017, 9:01 am
  #316  
 
Join Date: Jul 2013
Posts: 1,784
Originally Posted by Red259
My reserve is coming up for renewal. I'm at the 2 year mark. The wiki has mentioned you can get multiples of the same care. Has anyone had problems with this recently? I was thinking I will just app for a new reserve for signup bonus and then close out my old one.
Did exactly that a couple of weeks ago. Already have the card and the sign up bonus letter. The first card has been cancelled, and the AF, which I'd paid, had been refunded.
RobertHanson is offline  
Old Feb 7, 2017, 9:06 am
  #317  
 
Join Date: Jul 2013
Posts: 1,784
Will Citi Prorate the AF?

Called a few weeks after my AF posted, and asked about my cert, and they arranged for it to be sent to HH in 5 business days. Tried to do that for DWs cert, and they said 6 to 8 weeks. I requested them to expedite that, and they said they will put in a request. But we just got a snail mail letter again saying 6 to 8 weeks. If we pay the AF, then cancel the card once the cert posts, will Citi prorate a refund? I checked the wiki, put AFAIK that's not mentioned there.
RobertHanson is offline  
Old Feb 10, 2017, 6:30 pm
  #318  
 
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
I'm thinking about picking up a new Hilton Reserve card. To maximize my chance of instant approval I was considering reducing my credit line of my current reserve card and then apping and upon approval close my old reserve card. Does it make sense to reduce the credit line on my current reserve prior to apping? That card is going to get closed anyway and I wanted to make sure I don't hit my credit ceiling with city.
Red259 is offline  
Old Feb 11, 2017, 8:26 am
  #319  
 
Join Date: Jul 2013
Posts: 1,784
Originally Posted by Red259
I'm thinking about picking up a new Hilton Reserve card. To maximize my chance of instant approval I was considering reducing my credit line of my current reserve card and then apping and upon approval close my old reserve card. Does it make sense to reduce the credit line on my current reserve prior to apping? That card is going to get closed anyway and I wanted to make sure I don't hit my credit ceiling with city.
^ Absolutely
RobertHanson is offline  
Old Feb 20, 2017, 10:58 am
  #320  
 
Join Date: Aug 2015
Posts: 2,061
Originally Posted by corpgator
Wife's also posted with a prepaid stay, so going to say that prepaid definitely does trigger the credit.
is the prepaid the same as advance purchase? i booked a hotel earlier today that requires a deposit, but haven't seen pending charge on the CC. Also, anyone knows any Hilton hotels sell its GC? TIA
danhouston is offline  
Old Feb 21, 2017, 9:10 pm
  #321  
 
Join Date: Jun 2004
Location: San Diego
Programs: IHG Spire Amb, HH Diamond, DL Diamond and 1MM
Posts: 3,611
Hilton Honor Reserve Cheats on Bonus Points!

I used my Hilton Honors Reserve for a pair of tickets on Sky Airlines, which is a big discount airline based in Santiago, Chile. I only got 3x points instead of the expected 5x points for airline purchases.

I wrote a letter asking for the missing points, and was denied! The letter said Sky reported the purchase as "general airline" and Citi does not honor that.

I read the terms and conditions for bonus points (both airline/car rental and stays at Hilton properties.) What is scary is that Citi can pretty much deny bonus points at will.

This is really bad because I have had costly stays at Hiltons post as only 3x points because the hotel bills without the word "Hilton" as the vendor. This is not unusual overseas. In the past, Citi has added the missing points when I wrote them. But this new policy is really bad, and makes me not want to renew the card.
Bowgie is offline  
Old Feb 22, 2017, 6:14 am
  #322  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Originally Posted by Bowgie
...
I read the terms and conditions for bonus points (both airline/car rental and stays at Hilton properties.) What is scary is that Citi can pretty much deny bonus points at will..
Read the terms of any card that offers category bonuses, from any issuer, and you will find similar language. The acquirer chooses the merchant's category. The card issuers are not involved.
mia is offline  
Old Feb 24, 2017, 9:27 pm
  #323  
 
Join Date: Jul 2016
Posts: 6
How likely is it that there will be a better offer on this card than the current 2 free nights? It doesn't seem like they have upped it in recent history.
lump is offline  
Old Feb 25, 2017, 11:03 am
  #324  
 
Join Date: Oct 2011
Posts: 4,166
Originally Posted by lump
How likely is it that there will be a better offer on this card than the current 2 free nights? It doesn't seem like they have upped it in recent history.
It has never had a better offer than 2 free nights though, but sometimes there's a $100 statement credit.
Superorb is offline  
Old Feb 27, 2017, 4:48 pm
  #325  
 
Join Date: Jan 2014
Location: Chicago, IL
Programs: AA Platinum, Hyatt Globalist, Hilton Diamond
Posts: 286
Any one have any data points on the annual certificate posting for hitting 10k spend in a year?
Dsm2m2 is offline  
Old Feb 27, 2017, 7:16 pm
  #326  
 
Join Date: Apr 2013
Location: MCO, YEG
Posts: 1,182
All of ours (have had 4 cards for about 3 years) post about 6 weeks after the annual fee. It has been consistent across all cards and years.
farnorthtrader is offline  
Old Feb 28, 2017, 8:34 am
  #327  
 
Join Date: Jul 2013
Posts: 1,784
Originally Posted by farnorthtrader
All of ours (have had 4 cards for about 3 years) post about 6 weeks after the annual fee. It has been consistent across all cards and years.
I called Citi 3 weeks after the AF posted, and the CSR got my cert posted in 5 bus days. DW called, and they wouldn't do that for her. YMMV for sure.
RobertHanson is offline  
Old Feb 28, 2017, 9:31 am
  #328  
 
Join Date: Oct 2008
Location: LAX/ONT
Posts: 201
Originally Posted by Dsm2m2
Any one have any data points on the annual certificate posting for hitting 10k spend in a year?
A day after the 13th statement or a month and a day after the annual fee posted.
itsj0nathan is offline  
Old Mar 1, 2017, 4:33 pm
  #329  
 
Join Date: Oct 2014
Location: SEA
Posts: 2,021
With the changes to Hilton Honors, is there any easy way to see if the free night space is available at a hotel? The points prices are now all round numbers....
Single_Flyer is offline  
Old Mar 1, 2017, 5:22 pm
  #330  
 
Join Date: Mar 2009
Location: East Coast
Posts: 1,018
Originally Posted by Single_Flyer
With the changes to Hilton Honors, is there any easy way to see if the free night space is available at a hotel? The points prices are now all round numbers....
There is a bug in the system when checking flexible dates, so just stay tuned (Hilton promised to fix it by tonight). Once they fix the bug, you will see standard rooms/points.
Kat007 is offline  


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