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Citi Hilton Honors Reserve Card [Ends Dec 2017]

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Old Oct 6, 2013, 12:04 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Citi's contract to issue Hilton co-branded cards ends in December 2017. Citi will sell most accounts to American Express. The criteria for determining which accounts are eligible to be sold are unpublished. Read Hilton FAQ: http://hiltonhonors3.hilton.com/en/e...-card-faq.html


ALL known links for ALL Citi Hilton Honors cards appear to be dead now.
-----------------------------

This thread is a continuation of: Citi Hilton HHonors Reserve Card (2012 - 2015)


Link no longer working: https://www.citicards.com/cards/cred...7A711D5L00101W

Link no longer working: https://www.citi.com/credit-cards/cr...s-reserve-card

- Earn two weekend night certificates - at select hotels and resorts - after making $2,500 in purchases.

- Enjoy Hilton HHonors Gold Status as long as you are a Citi Hilton Reserve cardmember

- Annual Fee: $95,
not waived


From the app page:
"Weekend Night Certificates offer is not available if you have had any Citi®Hilton HHonorsTM card opened or closed in the past 24 months"."Weekend Night Certificates offer is not available if you have had a Citi Hilton HHonors Reserve Card account that was opened or closed in the past 24 months." (Language change to "any" dates back to August 2016.)


When will I receive my free nights?
Some datapoints indicate that the certificates are emailed ~7 days after the statement in which the spend is met, but others datapoints indicate that it may take 1-2 additional statement cycles before they're actually sent.

How long do I have to use the free nights?
The certificates expire 12 months from the date that they're emailed to you. Your stay must be completed on or before this expiration date.

Do I need to print the certificates and take them with me?
Yes. Some people say they haven't been asked for them, but it's much better to have them and not need them than to need them and not have them.

Can the free weekend certs be redeemed online?
No, you have to call the HHonors department to book them. Even regular Hilton reservations cannot book them, although they can transfer you to the right department.


so the 2-browser trick is dead. can we still apply two HH Reserve card every 65 days, with same HH #, and get four certificates?
Several people have reported successfully churning this card, and receiving the certificates for both cards. Closing one card before applying for another doesn't appear to be required.

You can still get as many as you want of the Citi Hilton 50k cards (except that CITI only allows two cards of any type every 60-65 days).all 50k card offers without 18 month language dead as of 7/5/15

Can you get the anniversary free night bonus without paying the annual fee, or do you get the free night bonus only if you hit $10,000 in charges AND renew?
This seems to be YMMV. Some people have reported not getting it until well after their AF payment is due, while others have reported getting it in time to cancel and have their AF refunded. More data points on this are needed.

Terms and conditions for the free nights
Friday, Saturday & Sunday night, and I don't think there are any blackout nights (beyond the normal HHonors program rules). Here is the description from the Cert as well as the T&C's:

Description: You've received this reward certificate because you've met the purchase requirements with your Citi Hilton HHonors Reserve card. This reward is valid for one complimentary weekend night for a standard room at participating hotels worldwide, subject to availability. This reward is not valid at All-Inclusive or Distinctive properties and cannot be combined with the 5th Night Free benefit or other promotions. Please visit HHonors.com/weekendcertificate to see a list of excluded properties.

GENERAL TERMS AND CONDITIONS
As with any HHonors Reward, this Reward Certificate is subject to all HHonors Terms & Conditions on participation, use, and redemption, posted at http://hhonors1.hilton.com/en_US/hh/terms.do. The hotel stay received with this Hotel Reward Certificate shall be treated as a Hotel Reward Stay, as defined in the Terms & Conditions, except Points & Money, Premium Room and Room Upgrade Rewards cannot be used with this Certificate.

HOTEL REWARD TERMS AND CONDITIONS
1. Reward Certificate is not transferable after issued and may be redeemed only by the individual named thereon, consistent with HHonors Terms & Conditions. If a person other than the individual named on the Reward Certificate attempts to redeem it, the Certificate will be deemed void and accommodations will be denied.
2. Reward Certificate may not be sold, auctioned, bartered, brokered or purchased except with the express written consent of Hilton HHonors. Any Reward Certificate obtained in this manner by any person or entity will be considered to be fraudulently obtained and will be deemed void if transferred for cash or other consideration. Altered Reward Certificates are void and will not be honored.
3. Reward Certificate may not be combined with other certificates, discounts, packages or promotional offers, or Hotel Reward stays beyond Standard Room Rewards, unless otherwise specified in writing by Hilton HHonors.
4. Reward Certificate cannot be redeemed for cash, prizes or credit. Reward Certificate is not exchangeable.
5. Reward Certificate will not be replaced, reissued or credited if lost, stolen or otherwise destroyed.
6. Reward Certificate is void if copied, prohibited or restricted by law.
7. HHonors members will not earn points or miles for Hotel Reward stays, unless otherwise stated on the Reward Certificate.
8. Reward Certificate expires on the date noted on the face of the Reward Certificate.
9. Reward Certificate must be redeemed in strict accordance with the procedures specified on the certificate.
10. For the purpose of Certificate redemption, a weekend night is defined as a Friday, Saturday or Sunday night, unless specified otherwise on the Reward Certificate.
11. Reward Certificate applies to the room rate and tax of one standard room at a participating hotel and as further provided on the Certificate. A "Standard room" is as defined by the hotel. Any tax liability incurred in connection with the receipt and/or use of this Certificate, including, but not limited to, local or city occupancy taxes, or individual income tax is the sole responsibility of the user. Incidental charges are the responsibility of the user.
12. Reward Certificate usage is limited to Double Occupancy. Additional occupants, age 19 and above, are subject to the standard extra person charges.
13. Reward Certificate reservations must be guaranteed with a credit card. Some hotels may require a deposit in lieu of a credit card guarantee. Deposits cannot be waived for Reward Certificate reservations. Reward Certificate reservations that are cancelled outside of the time frame set by the hotel's individual cancellation policy will be charged one night's room and tax at the hotel's minimum rate for that date.
14. Reward Certificate is valid for the number of nights noted under the description on the face of the Certificate. If the Certificate is valid for more than one night, all nights must be used and the Certificate redeemed for a single stay that includes up to all Certificate nights. The Certificate cannot be broken down and/or redeemed for more than one stay. Any unused nights will be forfeited and will not be replaced or credited.
15. No credit or substitutions will be given for any Reward Certificate including those that are only partially used.
16. Promotional Rewards are for Standard Rooms only.
17. Hotel stays resulting from Reward Certificate are non-commissionable to travel agents.
18. Recipients of Reward Certificate may be required to sign a release of liability and a statement permitting the use of their name and/or photo for promotional purposes without additional compensation.
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Citi Hilton Honors Reserve Card [Ends Dec 2017]

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Old Aug 12, 2016, 10:43 pm
  #226  
 
Join Date: Jun 2014
Programs: 747 Upper Deck QF J LAX-BNE; A380 SQ SuiteC+D SYD-SIN & SIN-HKG; 777 CX F HKG-JFK; Park Hyatt Sydney
Posts: 513
It has stated the following since she applied. We are unable to complete your request at this time. Please call 1-888-201-4523 for further assistance.
Ed Janowsky is offline  
Old Aug 13, 2016, 11:13 am
  #227  
 
Join Date: Nov 2009
Posts: 1,060
What's the latest one can use the free night if I get a Citi Reserve today?

I'm thinking of delaying meeting min spend to the 3rd month, so the cert comes in Nov. Can I make a reservation in Nov 2017 for a 2018 stay?

Alternatively, any data points on extending cert dates or exchanging for points?
Rommie2k6 is offline  
Old Aug 13, 2016, 12:58 pm
  #228  
 
Join Date: Apr 2013
Location: MCO, YEG
Posts: 1,182
No, you have to stay by the expiry date of the cert, so no matter what you do to earn a cert now, you would not be able to stay in 2018. I have seen multiple reports confirming that they cannot be extended and have asked HH myself to extend for just a week and they would not. I have seen no reports that they can be exchanged for points, although I have also never asked or seen reports where anyone has asked.
farnorthtrader is offline  
Old Aug 13, 2016, 1:16 pm
  #229  
 
Join Date: Mar 2009
Location: East Coast
Posts: 1,018
Originally Posted by RobertHanson
Once you get the cert issued, it's in your HH account, the same way that points are in your account. .

Do you see in your points activity or somewhere else in HH account?
Kat007 is offline  
Old Aug 13, 2016, 1:18 pm
  #230  
 
Join Date: Mar 2009
Location: East Coast
Posts: 1,018
What`s the most recent data point for time to receive both types of certificates-after the annual fee has been billed and initial spent requirements?
Kat007 is offline  
Old Aug 13, 2016, 4:28 pm
  #231  
 
Join Date: Feb 2009
Posts: 6,607
Originally Posted by Kat007
Do you see in your points activity or somewhere else in HH account?
Originally Posted by Kat007
What`s the most recent data point for time to receive both types of certificates-after the annual fee has been billed and initial spent requirements?
The cert show up via an email to the address you ON FILE WITH Hilton ( not Citi) after the statement closes in which you complete the spend

My emailed arrived 2 days after the statement closed
flyer4512 is offline  
Old Aug 13, 2016, 8:04 pm
  #232  
 
Join Date: Apr 2013
Location: MCO, YEG
Posts: 1,182
Originally Posted by Kat007
Do you see in your points activity or somewhere else in HH account?
Yes, it will show it being issued in your history, although it will not show up anywhere else in your account like IHG or Hyatt nights do.
farnorthtrader is offline  
Old Aug 13, 2016, 11:44 pm
  #233  
 
Join Date: Nov 2015
Posts: 559
can we use the certificate and points to get 5th night free ?
kingofkingsforu is offline  
Old Aug 14, 2016, 7:28 am
  #234  
 
Join Date: Apr 2013
Location: MCO, YEG
Posts: 1,182
No, although it will show as a points redemption in your account, you cannot combine the certs or certs and points to get 5th night free.
farnorthtrader is offline  
Old Aug 14, 2016, 9:42 am
  #235  
 
Join Date: Nov 2015
Posts: 559
Originally Posted by farnorthtrader
No, although it will show as a points redemption in your account, you cannot combine the certs or certs and points to get 5th night free.
oh bad. Thanks for the input though . Then ill try to get both the citi cards to top up the points and also get the reserve card before 25th.
kingofkingsforu is offline  
Old Aug 15, 2016, 10:12 am
  #236  
 
Join Date: Jun 2014
Posts: 38
Has anyone had success recently in getting the $100 credit by booking a room online that requires an up front deposit, then cancelling the reservation after the $100 credit has posted?

Thanks!
rundrc is offline  
Old Aug 17, 2016, 2:08 pm
  #237  
 
Join Date: Nov 2012
Posts: 337
Originally Posted by diseased
I applied yesterday and got the message to call in assuming I just needed to move credit. The rep transferred me to the Citi Gold department so I expected the worst. Another rep came on and put me hold on for about five minutes and she finally came back saying the application would be approved but her supervisor had to look over it one last time. Then she came back and said it was denied for too many inquiries. I thought the system automatically denied for that? Never been denied when calling in.
I applied on Sunday also got the message to call in to verify additional info. Called in and the rep put me on hold for about 5 minutes and came back to say "you have been approved for 25K credit line"! No questions asked. Card was overnight to me yesterday and delivered this morning! Now I'd better hit the spending fast to get those two free night certificate for a reservation I want to make for next June!
frenchie2 is offline  
Old Aug 22, 2016, 12:34 pm
  #238  
 
Join Date: Jul 2016
Posts: 6
Can I PC this to a Citi Hhonors Visa before the annual fee kicks in, so I can retain at least silver status with a no AF card?
lump is offline  
Old Aug 24, 2016, 6:08 am
  #239  
 
Join Date: Apr 2016
Posts: 16
I had Citi HHonors Reserve 2 years ago. Assuming the new Citi 8/28 rule kicks in, would I be able to get the 2 free nights? Thanks!
why1818 is offline  
Old Aug 24, 2016, 11:51 am
  #240  
 
Join Date: Apr 2014
Location: DC
Posts: 360
When did you close it?
If you closed it more than 2 years ago, or if it is still open, you should be OK.
mikex163 is offline  


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