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Citi Hilton Honors Reserve Card [Ends Dec 2017]

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Old Oct 6, 2013, 12:04 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Citi's contract to issue Hilton co-branded cards ends in December 2017. Citi will sell most accounts to American Express. The criteria for determining which accounts are eligible to be sold are unpublished. Read Hilton FAQ: http://hiltonhonors3.hilton.com/en/e...-card-faq.html


ALL known links for ALL Citi Hilton Honors cards appear to be dead now.
-----------------------------

This thread is a continuation of: Citi Hilton HHonors Reserve Card (2012 - 2015)


Link no longer working: https://www.citicards.com/cards/cred...7A711D5L00101W

Link no longer working: https://www.citi.com/credit-cards/cr...s-reserve-card

- Earn two weekend night certificates - at select hotels and resorts - after making $2,500 in purchases.

- Enjoy Hilton HHonors Gold Status as long as you are a Citi Hilton Reserve cardmember

- Annual Fee: $95,
not waived


From the app page:
"Weekend Night Certificates offer is not available if you have had any Citi®Hilton HHonorsTM card opened or closed in the past 24 months"."Weekend Night Certificates offer is not available if you have had a Citi Hilton HHonors Reserve Card account that was opened or closed in the past 24 months." (Language change to "any" dates back to August 2016.)


When will I receive my free nights?
Some datapoints indicate that the certificates are emailed ~7 days after the statement in which the spend is met, but others datapoints indicate that it may take 1-2 additional statement cycles before they're actually sent.

How long do I have to use the free nights?
The certificates expire 12 months from the date that they're emailed to you. Your stay must be completed on or before this expiration date.

Do I need to print the certificates and take them with me?
Yes. Some people say they haven't been asked for them, but it's much better to have them and not need them than to need them and not have them.

Can the free weekend certs be redeemed online?
No, you have to call the HHonors department to book them. Even regular Hilton reservations cannot book them, although they can transfer you to the right department.


so the 2-browser trick is dead. can we still apply two HH Reserve card every 65 days, with same HH #, and get four certificates?
Several people have reported successfully churning this card, and receiving the certificates for both cards. Closing one card before applying for another doesn't appear to be required.

You can still get as many as you want of the Citi Hilton 50k cards (except that CITI only allows two cards of any type every 60-65 days).all 50k card offers without 18 month language dead as of 7/5/15

Can you get the anniversary free night bonus without paying the annual fee, or do you get the free night bonus only if you hit $10,000 in charges AND renew?
This seems to be YMMV. Some people have reported not getting it until well after their AF payment is due, while others have reported getting it in time to cancel and have their AF refunded. More data points on this are needed.

Terms and conditions for the free nights
Friday, Saturday & Sunday night, and I don't think there are any blackout nights (beyond the normal HHonors program rules). Here is the description from the Cert as well as the T&C's:

Description: You've received this reward certificate because you've met the purchase requirements with your Citi Hilton HHonors Reserve card. This reward is valid for one complimentary weekend night for a standard room at participating hotels worldwide, subject to availability. This reward is not valid at All-Inclusive or Distinctive properties and cannot be combined with the 5th Night Free benefit or other promotions. Please visit HHonors.com/weekendcertificate to see a list of excluded properties.

GENERAL TERMS AND CONDITIONS
As with any HHonors Reward, this Reward Certificate is subject to all HHonors Terms & Conditions on participation, use, and redemption, posted at http://hhonors1.hilton.com/en_US/hh/terms.do. The hotel stay received with this Hotel Reward Certificate shall be treated as a Hotel Reward Stay, as defined in the Terms & Conditions, except Points & Money, Premium Room and Room Upgrade Rewards cannot be used with this Certificate.

HOTEL REWARD TERMS AND CONDITIONS
1. Reward Certificate is not transferable after issued and may be redeemed only by the individual named thereon, consistent with HHonors Terms & Conditions. If a person other than the individual named on the Reward Certificate attempts to redeem it, the Certificate will be deemed void and accommodations will be denied.
2. Reward Certificate may not be sold, auctioned, bartered, brokered or purchased except with the express written consent of Hilton HHonors. Any Reward Certificate obtained in this manner by any person or entity will be considered to be fraudulently obtained and will be deemed void if transferred for cash or other consideration. Altered Reward Certificates are void and will not be honored.
3. Reward Certificate may not be combined with other certificates, discounts, packages or promotional offers, or Hotel Reward stays beyond Standard Room Rewards, unless otherwise specified in writing by Hilton HHonors.
4. Reward Certificate cannot be redeemed for cash, prizes or credit. Reward Certificate is not exchangeable.
5. Reward Certificate will not be replaced, reissued or credited if lost, stolen or otherwise destroyed.
6. Reward Certificate is void if copied, prohibited or restricted by law.
7. HHonors members will not earn points or miles for Hotel Reward stays, unless otherwise stated on the Reward Certificate.
8. Reward Certificate expires on the date noted on the face of the Reward Certificate.
9. Reward Certificate must be redeemed in strict accordance with the procedures specified on the certificate.
10. For the purpose of Certificate redemption, a weekend night is defined as a Friday, Saturday or Sunday night, unless specified otherwise on the Reward Certificate.
11. Reward Certificate applies to the room rate and tax of one standard room at a participating hotel and as further provided on the Certificate. A "Standard room" is as defined by the hotel. Any tax liability incurred in connection with the receipt and/or use of this Certificate, including, but not limited to, local or city occupancy taxes, or individual income tax is the sole responsibility of the user. Incidental charges are the responsibility of the user.
12. Reward Certificate usage is limited to Double Occupancy. Additional occupants, age 19 and above, are subject to the standard extra person charges.
13. Reward Certificate reservations must be guaranteed with a credit card. Some hotels may require a deposit in lieu of a credit card guarantee. Deposits cannot be waived for Reward Certificate reservations. Reward Certificate reservations that are cancelled outside of the time frame set by the hotel's individual cancellation policy will be charged one night's room and tax at the hotel's minimum rate for that date.
14. Reward Certificate is valid for the number of nights noted under the description on the face of the Certificate. If the Certificate is valid for more than one night, all nights must be used and the Certificate redeemed for a single stay that includes up to all Certificate nights. The Certificate cannot be broken down and/or redeemed for more than one stay. Any unused nights will be forfeited and will not be replaced or credited.
15. No credit or substitutions will be given for any Reward Certificate including those that are only partially used.
16. Promotional Rewards are for Standard Rooms only.
17. Hotel stays resulting from Reward Certificate are non-commissionable to travel agents.
18. Recipients of Reward Certificate may be required to sign a release of liability and a statement permitting the use of their name and/or photo for promotional purposes without additional compensation.
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Citi Hilton Honors Reserve Card [Ends Dec 2017]

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Old Jul 25, 2016, 6:15 pm
  #211  
 
Join Date: May 2011
Posts: 199
Originally Posted by Nick311
I just got my overnighted approval letter yesterday. How much longer after receiving that letter did it take for you to receive the card?
I ended up receiving my card two business days after I received the overnighted approval letter.
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Old Aug 1, 2016, 8:22 am
  #212  
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Is it necessary to still have the Reserve card to redeem the 2 free nights?

My card is due for the renewal fee, but I'm not using the certs until later this month. I have the no-fee card, but might not want to renew my Reserve card.
SFOTerry is offline  
Old Aug 1, 2016, 3:53 pm
  #213  
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Join Date: Apr 2016
Posts: 108
Originally Posted by SFOTerry
Is it necessary to still have the Reserve card to redeem the 2 free nights?

My card is due for the renewal fee, but I'm not using the certs until later this month. I have the no-fee card, but might not want to renew my Reserve card.
You should book the free nights, then cancel the Reserve.
pacolovestacos is offline  
Old Aug 2, 2016, 8:08 am
  #214  
 
Join Date: Jul 2015
Posts: 6
Originally Posted by pacolovestacos
You should book the free nights, then cancel the Reserve.
So I guess the card is necessary in order to make use of the free nights?

I'm in a similar position, I will be charged the AF within the next month and I don't want the card anymore, is it possible to downgrade?

My hotel certs expire Dec 1st.
chickenleg is offline  
Old Aug 2, 2016, 3:51 pm
  #215  
 
Join Date: Apr 2007
Posts: 1,857
Originally Posted by chickenleg
So I guess the card is necessary in order to make use of the free nights?

I'm in a similar position, I will be charged the AF within the next month and I don't want the card anymore, is it possible to downgrade?

My hotel certs expire Dec 1st.
No, you don't necessarily have to still have the card to use the free nights. I closed my card several months ago (having not used the certificates), then booked using the certificates ~2 months later. The actual hotel stay was completed a month or two after that. So feel free to close your card - it shouldn't affect your ability to use the certificates. You can check the fine print on them if you want to, to verify that there's no requirement for your card account to still be open.

As an added bonus, the Gold membership that you get from this card doesn't end when you close the card, either. I'm not 100% sure if it ends when your AF would be due, or at the end of the calendar year, or what. I just know I'm still gold several months after closing this card, and that several other people have reported the same thing.
bobert24 is offline  
Old Aug 3, 2016, 7:53 am
  #216  
 
Join Date: Feb 2014
Posts: 22
Anyone know if Hilton will re-release low end award availability if someone cancels their reservation? I've been watching their weekend availability at a particular resort for some time now, hoping for a weekend cancellation that would let me use my free nights there, but not sure it's even worth trying.
Miles4Smiles is offline  
Old Aug 3, 2016, 8:23 am
  #217  
 
Join Date: Apr 2013
Location: MCO, YEG
Posts: 1,182
Yes, if a standard room is cancelled, it will go back into inventory for awards, however, there are cases where cancelling a standard room reservation does not put anything back into inventory, if the hotel has already overbooked. Another option, of you want to take your chances, and there are lots of non standard rooms available, is to wait until the last day (or nearly the last day) to see if they upgrade elites and free up some standard rooms (I have been able to do this before).
farnorthtrader is offline  
Old Aug 3, 2016, 11:36 am
  #218  
 
Join Date: Feb 2014
Posts: 22
Originally Posted by farnorthtrader
Another option, of you want to take your chances, and there are lots of non standard rooms available, is to wait until the last day (or nearly the last day) to see if they upgrade elites and free up some standard rooms (I have been able to do this before).
Thanks for the info. That's a good tip!

Last edited by mia; Aug 3, 2016 at 1:04 pm Reason: Formatting
Miles4Smiles is offline  
Old Aug 4, 2016, 5:31 pm
  #219  
 
Join Date: Apr 1999
Location: Andover, MA, 01810
Posts: 1,972
You guys are all applying for the Reserve card with the $100 bonus, right?
You get $100 back after spending $100 on your first Hilton stay.
Posting a link to this offer doesn't work, but if you make a dummy Hilton booking, you will see the offer on the reservation summary page. You don't have to complete the reservation.
UserMark is offline  
Old Aug 4, 2016, 7:14 pm
  #220  
 
Join Date: Nov 2013
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Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
Originally Posted by UserMark
You guys are all applying for the Reserve card with the $100 bonus, right?
You get $100 back after spending $100 on your first Hilton stay.
Posting a link to this offer doesn't work, but if you make a dummy Hilton booking, you will see the offer on the reservation summary page. You don't have to complete the reservation.
Well there are those who don't expect to spend 100$ on Hilton. But, that's the method I plan on using when I can.
hiima is offline  
Old Aug 9, 2016, 8:22 am
  #221  
 
Join Date: Jul 2013
Posts: 1,784
Originally Posted by bobert24
No, you don't necessarily have to still have the card to use the free nights. I closed my card several months ago (having not used the certificates), then booked using the certificates ~2 months later. The actual hotel stay was completed a month or two after that. So feel free to close your card - it shouldn't affect your ability to use the certificates. You can check the fine print on them if you want to, to verify that there's no requirement for your card account to still be open.

As an added bonus, the Gold membership that you get from this card doesn't end when you close the card, either. I'm not 100% sure if it ends when your AF would be due, or at the end of the calendar year, or what. I just know I'm still gold several months after closing this card, and that several other people have reported the same thing.
Once you get the cert issued, it's in your HH account, the same way that points are in your account. Closing your card account after that has no effect on what is in your HH account. In the same way, your Gold membership end somewhere around March 15 of the following year, even though the card has been cancelled.
RobertHanson is offline  
Old Aug 9, 2016, 8:34 am
  #222  
 
Join Date: Oct 2012
Location: SEA
Programs: Alaska MVP Gold
Posts: 540
Just applied yesterday for this card via a dummy Hilton booking that offered $100 off a Hilton stay in addition to the standard 2 weekend nights free with $2500 spend. I was not instantly approved, but I called in and moved some credit around and was approved over the phone.
mpeterson78 is offline  
Old Aug 12, 2016, 3:25 pm
  #223  
 
Join Date: Aug 2013
Posts: 714
I applied yesterday and got the message to call in assuming I just needed to move credit. The rep transferred me to the Citi Gold department so I expected the worst. Another rep came on and put me hold on for about five minutes and she finally came back saying the application would be approved but her supervisor had to look over it one last time. Then she came back and said it was denied for too many inquiries. I thought the system automatically denied for that? Never been denied when calling in.
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Old Aug 12, 2016, 3:53 pm
  #224  
 
Join Date: Jun 2014
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Originally Posted by diseased
I applied yesterday and got the message to call in assuming I just needed to move credit. The rep transferred me to the Citi Gold department so I expected the worst. Another rep came on and put me hold on for about five minutes and she finally came back saying the application would be approved but her supervisor had to look over it one last time. Then she came back and said it was denied for too many inquiries. I thought the system automatically denied for that? Never been denied when calling in.
Something similar happened to Mrs J this week on the regular Hilton Visa card. Last time it occurred, the card showed up anyway so we'll see.
Ed Janowsky is offline  
Old Aug 12, 2016, 9:54 pm
  #225  
 
Join Date: Aug 2013
Posts: 714
Originally Posted by Ed Janowsky
Something similar happened to Mrs J this week on the regular Hilton Visa card. Last time it occurred, the card showed up anyway so we'll see.
I hope so. Do you remember if the status link showed approved or denied? Mine gives the "unfortunately we were unable....blah" notice.
diseased is offline  


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