[EXPIRED] Best Rate Guarantee is offering free room again!
Jul 13, 2015, 7:50 pm
#481
Join Date: Jul 2012
Location: KSTP KSPG
Programs: AOPA
Posts: 974
Long wait
It looks like they are withholding the claim for certain reservations. Some people are getting approved for the same hotel but others are "held".
A friend of mine got approved for the same hotel with in 6 hours, where mine has been over 24hrs.
are they just waiting for the OTA to adjust the rates?
A friend of mine got approved for the same hotel with in 6 hours, where mine has been over 24hrs.
are they just waiting for the OTA to adjust the rates?
Aug 7, 2015, 7:47 pm
#482
Join Date: Jun 2014
Posts: 66
Sneaky Choice Hotels
I'm assuming you're referring to "If there is a rate available on a Choice branded website that is the same or lower than the Competing Rate, that rate will be offered for the entire Booking and you will not be eligible to receive the first night free." in the terms and conditions.
The rate I booked was refundable, and while there was an advance purchase rate on choicehotels.com for about 20% less than the rate I booked, it was still higher than the competing rate, so it does not have to be considered.
The rate I booked was refundable, and while there was an advance purchase rate on choicehotels.com for about 20% less than the rate I booked, it was still higher than the competing rate, so it does not have to be considered.
For example I found a rate on choicehotels.com to be 12 USD higher than the rate I found on nordicchoicehotels.dk. The exact same room, conditions and dates. So in this case, even though I found the same room on hotels.com with same conditions at a cheaper rate than the choicehotels.com rate is was the same rate found on nordicchoicehotes.dk.
This way they don't have to hand out free rooms. So I guess this underlines the advice that one should never book a non-refundable rate in order to make a BRG claim. Since it can be difficult to know whether there is a Choice branded website out there with a lower rate.
Btw rates from the nordicchoicehotels websites do not show up on kayak or hotelscombined.
Aug 19, 2015, 12:28 am
#483
Join Date: Apr 2013
Posts: 1,443
Filed a claim. Everything matches. Also cancellation dates/hour.
Received this:
I checked the Choice website and the competing website, nowhere does it state anything about pet policy.
Received this:
The competing website information you submitted for does not clarify the same room type as pet friendly your room reservation at www.choicehotels.com or one of our brand websites.
Aug 19, 2015, 3:25 pm
#484
Join Date: Aug 2009
Posts: 116
I think the reason that they included this clause is that some Choice brand websites might show different rates for the same room.
For example I found a rate on choicehotels.com to be 12 USD higher than the rate I found on nordicchoicehotels.dk. The exact same room, conditions and dates. So in this case, even though I found the same room on hotels.com with same conditions at a cheaper rate than the choicehotels.com rate is was the same rate found on nordicchoicehotes.dk.
This way they don't have to hand out free rooms. So I guess this underlines the advice that one should never book a non-refundable rate in order to make a BRG claim. Since it can be difficult to know whether there is a Choice branded website out there with a lower rate.
Btw rates from the nordicchoicehotels websites do not show up on kayak or hotelscombined.
For example I found a rate on choicehotels.com to be 12 USD higher than the rate I found on nordicchoicehotels.dk. The exact same room, conditions and dates. So in this case, even though I found the same room on hotels.com with same conditions at a cheaper rate than the choicehotels.com rate is was the same rate found on nordicchoicehotes.dk.
This way they don't have to hand out free rooms. So I guess this underlines the advice that one should never book a non-refundable rate in order to make a BRG claim. Since it can be difficult to know whether there is a Choice branded website out there with a lower rate.
Btw rates from the nordicchoicehotels websites do not show up on kayak or hotelscombined.
Aug 24, 2015, 8:57 am
#485
Join Date: Apr 2011
Location: Quebec and Ontario, Canada
Programs: AC*E50, SPG/Marriott Plat
Posts: 1,917
Aug 25, 2015, 2:55 am
#487
Join Date: Aug 2001
Location: Hinterlands, CA
Posts: 363
All properties that allow pets have certain rooms designated for the furbabies. Often it means no carpeting or stain-resistent carpets. In-house, these rooms are designated under a certain class/category. Ten years ago, consumers were blind to this differentiation. These days, every detail is added to room descriptions.
Over the past few years, all hotel sites have gone semi-crazy with overly explicit super-detailed room descriptions, partly to be consumer friendly and partly (mostly?) to stop the ability to price compare and price match.
That's the way the game is played in 2015. There are still matchable deals out there. The BRG blog cites a couple nearly every day of the week.
Aug 30, 2015, 12:18 am
#488
Join Date: Sep 2012
Location: Western US
Programs: WN CP, WN A-List Preferred, AS MVPG 75k, SPG Gold, Hilton Gold, Hyatt Diamond
Posts: 554
Just an fyi that I don't know if anyone else has encountered yet, but the Ascend property in LAS is now specifically the only Choice Hotel excluded from BRG.
I call it shenanigans to specifically allow one hotel a blanket excuse to have a subpar revenue management team.
I call it shenanigans to specifically allow one hotel a blanket excuse to have a subpar revenue management team.
Sep 16, 2015, 8:26 am
#489
Join Date: Nov 2007
Location: Leeds UK
Programs: BD, AA, BA, CO Marriott Plat>gold, Hyatt Diamond>Plat,Hilton Gold SPG Gold PC Plat
Posts: 1,093
I think the reason that they included this clause is that some Choice brand websites might show different rates for the same room.
For example I found a rate on choicehotels.com to be 12 USD higher than the rate I found on nordicchoicehotels.dk. The exact same room, conditions and dates. So in this case, even though I found the same room on hotels.com with same conditions at a cheaper rate than the choicehotels.com rate is was the same rate found on nordicchoicehotes.dk.
This way they don't have to hand out free rooms. So I guess this underlines the advice that one should never book a non-refundable rate in order to make a BRG claim. Since it can be difficult to know whether there is a Choice branded website out there with a lower rate.
Btw rates from the nordicchoicehotels websites do not show up on kayak or hotelscombined.
For example I found a rate on choicehotels.com to be 12 USD higher than the rate I found on nordicchoicehotels.dk. The exact same room, conditions and dates. So in this case, even though I found the same room on hotels.com with same conditions at a cheaper rate than the choicehotels.com rate is was the same rate found on nordicchoicehotes.dk.
This way they don't have to hand out free rooms. So I guess this underlines the advice that one should never book a non-refundable rate in order to make a BRG claim. Since it can be difficult to know whether there is a Choice branded website out there with a lower rate.
Btw rates from the nordicchoicehotels websites do not show up on kayak or hotelscombined.
Sep 30, 2015, 8:49 pm
#493
Join Date: Apr 2012
Location: Central Maryland
Posts: 205
Oct 14, 2015, 8:38 pm
#494
Join Date: Jan 2013
Posts: 101
Has anyone ever been able to call the hotel and request a day later check in? My plans have changed and I can't use my BIRG on the night I requested. Would this cancel my BIRG automatically? I don't speak very good French, but I might just have to wing it and see how it goes.
Oct 14, 2015, 9:42 pm
#495
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,425
Has anyone ever been able to call the hotel and request a day later check in? My plans have changed and I can't use my BIRG on the night I requested. Would this cancel my BIRG automatically? I don't speak very good French, but I might just have to wing it and see how it goes.
Of course, you could always try.