[EXPIRED] Best Rate Guarantee is offering free room again!
Jan 8, 2016, 4:41 am
#541
Join Date: Jun 2006
Location: Orléans, France
Posts: 65
Yes, I think there was a problem.
Meantime I cancelled my reservation, made a new one, and submited again (but throught email and not with the former online form).
I had a reply 12 hours later (just a few minutes ago): claim valid.
I'm happy with the result, but the submission process is not clear.
Meantime I cancelled my reservation, made a new one, and submited again (but throught email and not with the former online form).
I had a reply 12 hours later (just a few minutes ago): claim valid.
I'm happy with the result, but the submission process is not clear.
Last edited by friendly45; Jan 8, 2016 at 3:48 pm
Jan 10, 2016, 6:44 pm
#542
Join Date: Apr 2015
Posts: 8
What ever happened to your claim about the Cambria one.....did you ever get approved and what Choice agent claimed/denied that they couldn't find the rate.
Jan 11, 2016, 12:35 pm
#543
Join Date: Nov 2012
Posts: 1,083
Denied several times with different agents (Mike, Jared, who is usually good for approvals) for both Cambria properties. Claimed the rate was the same as what I booked. Comparison website was booking.com
They must not want to give away free nights at those properties.
Jan 11, 2016, 4:01 pm
#544
Join Date: Apr 2015
Posts: 8
Denied several times with different agents (Mike, Jared, who is usually good for approvals) for both Cambria properties. Claimed the rate was the same as what I booked. Comparison website was booking.com
They must not want to give away free nights at those properties.
They must not want to give away free nights at those properties.
My friend was also denied the other day, provided the exact link as to how he found the rate, booking.com rate 332.10, choice at 369.00, they said they weren't seeing it. He even called booking.com in London/u.k. and they confirmed to him the same rates that were on the website. Looks like Choice is starting to play games like IHG.
Jan 19, 2016, 2:32 pm
#548
Join Date: Nov 2012
Posts: 1,083
Denied several times with different agents (Mike, Jared, who is usually good for approvals) for both Cambria properties. Claimed the rate was the same as what I booked. Comparison website was booking.com
They must not want to give away free nights at those properties.
They must not want to give away free nights at those properties.
Jan 24, 2016, 9:14 am
#550
Join Date: Nov 2012
Posts: 1,083
Oh well... you win some you lose some.
They did approve another BRG for NYC at the Gatsby Hotel using booking.com.
Jan 25, 2016, 1:48 pm
#551
Join Date: Feb 2014
Location: Antwerp
Programs: IHG Diamond Ambassador
Posts: 166
When I showed them my reservation confirmation, fo boldly told me it didn't matter.. second floor or nothing. I emailed the GM, lot of yada yada, bottom line was "you didn't lose out of pocket money" so there was no problem in the end.
Jan 25, 2016, 3:41 pm
#552
Join Date: Nov 2012
Posts: 1,083
Rest assured, you didn't miss much at the Distrikt. I had an approved brg there for a large, high floor Grand View King room in May. When I checked in they only had a regular room for me on the second floor with scaffolding in front of the window.
When I showed them my reservation confirmation, fo boldly told me it didn't matter.. second floor or nothing. I emailed the GM, lot of yada yada, bottom line was "you didn't lose out of pocket money" so there was no problem in the end.
When I showed them my reservation confirmation, fo boldly told me it didn't matter.. second floor or nothing. I emailed the GM, lot of yada yada, bottom line was "you didn't lose out of pocket money" so there was no problem in the end.
Jan 26, 2016, 9:09 am
#553
Join Date: Feb 2014
Location: Antwerp
Programs: IHG Diamond Ambassador
Posts: 166
Jan 31, 2016, 6:13 pm
#554
Join Date: Aug 2012
Posts: 17
MainStay Suites Pittsburgh International Airport
Successful BRG received within a few hours of submission for MainStay Suites Pittsburgh International Airport. Used booking.com
Last edited by DCAIAD12; Jan 31, 2016 at 6:13 pm Reason: Addition