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-   -   Long TSA Lines [merged threads] (https://www.flyertalk.com/forum/checkpoints-borders-policy-debate/1752212-long-tsa-lines-merged-threads.html)

TWA884 May 4, 2016 9:59 am

Reuters:
U.S. to boost airport staffing to manage long security lines


The United States is to increase the number of airport security staff and bomb-sniffing dogs and ramp up its pre-screening enrollment efforts in an attempt to address airlines' concerns that long airport lines this summer might discourage air travel.

<snip>

[Jeh Johnson, secretary of the U.S. Department of Homeland Security] added that he has asked Congress to approve additional funds to pay for officers' overtime and to meet "critical short-term needs."

Boggie Dog May 4, 2016 10:31 am

TSA's problem isn't that TSA doesn't have enough screeners. The problem circles around how and what is being screened and the number of non-productive TSA employees one sees at TSA checkpoints.

I would call for requiring senior TSA management staff (FSD/AFSD/TSM) being required to be at checkpoints for 4 hours of every workday. They would need to be visible to passengers and let them explain why their employees are so ineffective.

Boggie Dog May 4, 2016 11:14 am

Here's another take on the cause of long lines at TSA Security Checkpoints and it doesn't paint a very pretty picture of TSA.

I think the article is dead on by pointing the finger at TSA as the point of failure.

No, Budget Cuts Aren’t Why You’re Waiting Hours To Get Through Airport Security

http://www.investors.com/politics/ed...port-security/


That is always the excuse whenever a government agency fails to its job. In this case, it’s simply not true. At $7.3 billion this year, TSA’s budget is 9% higher than it was in 2007. Its full-time workforce climbed by 4.3% over those years, according to official budget documents. (The TSA conveniently measures its current budget and staffing against the peak produced by President Obama’s massive stimulus spending.)

BSBD May 4, 2016 11:51 am

I've been noticing that while x-Ray screening and bag checks have become much more draconian (although they continue to miss the "prohibited items" that I carry every week through the checkpoints), document checks have become perfunctory.

The TDC still scans my boarding pass, but now they just pretend to look at my ID, and don't bother with pretending to see if the photo matches my face.

Seems to me that if the perfunctory checks are here to stay, the boarding pass check could changed further to be 100% automated. That would free up multiple TSA clerks to do other, more useful (yeah, I know :rolleyes: ) things.

chollie May 4, 2016 12:28 pm


Originally Posted by BSBD (Post 26576968)
I've been noticing that while x-Ray screening and bag checks have become much more draconian (although they continue to miss the "prohibited items" that I carry every week through the checkpoints), document checks have become perfunctory.

The TDC still scans my boarding pass, but now they just pretend to look at my ID, and don't bother with pretending to see if the photo matches my face.

Seems to me that if the perfunctory checks are here to stay, the boarding pass check could changed further to be 100% automated. That would free up multiple TSA clerks to do other, more useful (yeah, I know :rolleyes: ) things.

TSA never should have been worrying about IDs in the first place. If the airlines want revenue protection, they could handle it the same way as international flights. You get your docs checked and cleared at checkin, the lounge, or at the gate before boarding. Domestic ID checks could be handled the same way.

Unfortunately, the way they've set Pre up, you'd still need a check of some sort.

Xyzzy May 4, 2016 12:34 pm


Originally Posted by BSBD (Post 26576968)
Seems to me that if the perfunctory checks are here to stay, the boarding pass check could changed further to be 100% automated.

Why n;)t just eliminate them (except perhaps for Pre lanes)? They serve little useful purpose.

BSBD May 4, 2016 1:24 pm


Originally Posted by Xyzzy (Post 26577175)
Why n;)t just eliminate them (except perhaps for Pre lanes)? They serve little useful purpose.

Why not? If you read any of the comments posted on articles about TSA, you'll find that most people think that the more theatrics there are, the "safer" we can all feel.

I made the mistake of reading the comments posted in response to an article on abcnews.com about the latest TSA PR debacle, and most of the commenters apparently think that TSA doesn't go far enough in inconveniencing/harassing/harming air travelers.

Boggie Dog May 4, 2016 1:27 pm


Originally Posted by Xyzzy (Post 26577175)
Why n;)t just eliminate them (except perhaps for Pre lanes)? They serve little useful purpose.

Eliminating TSA ID checks would make perfect sense and that is why TSA will not eliminate ID checks.

Xyzzy May 4, 2016 2:15 pm


Originally Posted by BSBD (Post 26577442)
Why not? If you read any of the comments posted on articles about TSA, you'll find that most people think that the more theatrics there are, the "safer" we can all feel.

I made the mistake of reading the comments posted in response to an article on abcnews.com about the latest TSA PR debacle, and most of the commenters apparently think that TSA doesn't go far enough in inconveniencing/harassing/harming air travelers.

Yea - I kn:eek:w ... wishful thinking.

petaluma1 May 4, 2016 2:34 pm

Sounds as if Johnson might have over-ruled Neffenger and told him to get this problem solved.


DHS Secretary Jeh C. Johnson said checkpoint staffing would be increased, that a program which allows passengers to go through expedited screening without removing their shoes or laptops would be expanded, and that the TSA would seek to delegate some tasks like returning bins to the front of waiting lines to airport or airline personnel.
Long lines

Boggie Dog May 4, 2016 3:08 pm

https://www.washingtonpost.com/local...f12_story.html


“We’re pushing roughly 200 new [transportation security officers] a week out into the workforce. Right now we’re not seeing a problem hiring or getting people trained.”
How about the attrition rate at TSA Neffenger?

Announcements at USAJOBS.GOV does not support the claimed 200 new hires per week.

Someone isn't telling the truth.

chollie May 4, 2016 4:50 pm


Originally Posted by petaluma1 (Post 26577772)
Sounds as if Johnson might have over-ruled Neffenger and told him to get this problem solved.



Long lines

Is the TSO in the photo accompanying the WaPo article just standing around or is he a BDO?

How can you tell?

WillCAD May 4, 2016 5:28 pm


Originally Posted by Xyzzy (Post 26577175)
Why n;)t just eliminate them (except perhaps for Pre lanes)? They serve little useful purpose.

They serve one moderately useful purpose, though it's not a security measure per se - they are meant to limit admittance to the sterile area to ticketed passengers only, which reduces the number of people screened, which shortens lines.

Even with pre-9/11 screening, limiting sterile area access to ticketed pax only significantly reduces the number of people clogging up the screening checkpoints. In the old days, it was common to see whole families seeing off grandma and grandpa on their trips to Boca, or Junior on his way to college. Now, only the travelers themselves (with a few limited exceptions) pass through the c/p, and the lines are still unwieldy - imagine if the BP check was eliminated and travelers could bring their entire entourages with them.

So although I know that the ID check does nothing for security, it does prevent people from printing a dozen BPs on their home printers and bringing the whole clan to the gate to see them off.

Xyzzy May 4, 2016 6:55 pm


Originally Posted by WillCAD (Post 26578452)
So although I know that the ID check does nothing for security, it does prevent people from printing a dozen BPs on their home printers and bringing the whole clan to the gate to see them off.

Anyone wishing to do that today has to simply purchase a refundable ticket to get airside and then cancel that ticket without flying. It happens every day -- though I agree that m:pst people would never think of doing so.

WillCAD May 4, 2016 8:12 pm


Originally Posted by Xyzzy (Post 26578734)
Anyone wishing to do that today has to simply purchase a refundable ticket to get airside and then cancel that ticket without flying. It happens every day -- though I agree that m:pst people would never think of doing so.

Sure, the ID check isn't foolproof - which is why it's utterly useless as a security measure - but it's more than good enough to stop the average person from bringing the entire clan to see the Grans off to Boca or to visit Uncle Fred in Cheyenne. Most people won't buy a refundable ticket and then cancel, especially not for a whole family; the funds involved are prohibitive.


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